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Difference between revisions of "OpenStage Training"

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(Quick Reference card scenarios)
(Quick Reference Cards)
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== '''Quick Reference Cards'''  ==
 
== '''Quick Reference Cards'''  ==
  
Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the ''"Important Operating procedures"'' contain a link with an video explanation and demonstration of the feature.  
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Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
  
Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.  
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Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner.
  
 
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Revision as of 09:51, 24 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.

Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 

*pdf.png  Quick Reference Card OpenStage 40 SIP *pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA planned Q1/11
planned Q1/11




Video Trainings

@Robert: pls write down 2-3 sentences about the goal and structure of the video training

Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)

each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)

Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates

Quick Reference card scenarios

OpenStage 40 Length OpenStage 60/80 Length Content

Basic telephony

International (English) Video 04:17 Video comprehensive overview
Place a Call International (English) Video 02:31 Video three options how to make a phone call
Answer a Call International (English) Video 00:43 Video all options to answer a call
End a Call International (English) Video 00:33 International (English) Video 00:34 all options to End a Call
Using headset International (English) Video 00:45 Video Place, Answer, End a call using a headset

Feature handling

International (English) Video 10:15 Video comprehensive overview
Hold/Retrive a Call International (English) Video 01:27 Video Hold/Retrieve a Call using context menu or FPK
Make a Conference Call International (English) Video 01:32 Video Conference call using context menu
Transfer a Call International (English) Video 04:02 Video describes the 3 different possibilities to transfer a call
Programming Call Forwarding International (English) Video  02:05 Video programming call forwarding using favorites;
turning Call Forwarding for All calls on/off
Deflecting a Call International (English) Video 01:33 Video Deflect a call; Deflect to Voicemail using FPK

Enhanced telephony

Dialing from Caller List planned
Using missed, dialed, recieived, forwarded call lists
Audio features planned Mute, Switching Speakerphone/Handset mode
Saving a function to a key planned

Further scenarios (Under Investigation)

OpenStage 40 Length OpenStage 60/80 Length Content

Message services

Voicemail planned planned

Directory services

LDAP planned planned
Phonebook
planned planned

OpenStage Manager

Basic N/A planned how to connect, Phonebook synchronisation
Extended functions N/A planned working with picture clips, MP3- ringer tones, Slide-show

User Menu

Basic

login, set date&time, audio settings, phone settings, language settings,

Password, Reset, Network Information 

Extended functions Configure your phones for your needs

Functions

Part 1 from Selected Dialing to Transfer a call
Part 2 from Deflecting to Mobility
Part 3 from Directed Pickup to Start Phonebook

XML-Applications

Setup N/A
Examples N/A

Web Based Management

Acessing the WBM
Configuring the user settings

OSC UC@OpenStage


Web based trainings

Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download  the training on your PC / company webserver to start from there.

15-p.jpg
OpenStage 15
os40-p.jpg
OpenStage 40
os60-p.jpg
OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for admins International (English)  Link to WBT

Deutschland  Link zum WBT

HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for admins

all HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

 

Download area

All Web based trainings can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running

SIP

International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80


HFA

International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, 3000, OpenScape Office

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

International (English)  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining