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Difference between revisions of "OpenStage Training"

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==== Enhanced telephony ====
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==== Enhanced telephony ====
  
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| | | | | |- | Dialing from Caller List | | | | | Using missed, dialed, recieived, forwarded call lists |- | Callback | | | | | |- | Audio features | | | | | Mute, Switching Speakerphone/Handset mode |- | Saving a function to a key | | | | | |- | | | | | | |}
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| Audio features
 
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| Saving a funnction to a key
 
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== Web based trainings ==
 
== Web based trainings ==

Revision as of 12:57, 14 January 2011

<accesscontrol>OS-Training</accesscontrol>

This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

1. dreispaltige Tabelle (Technologioe; OS 40 ; OS 60/80) 2. Downloadlink QRC und Thumbnail um es mit einem Klick zu öffnen

Technology OpenStage 40 OpenStage 60/80
SIP
HFA

Video Trainings

First select the desired procedure, select your OpenStage telephone and then click either on SIP or HFA.

Quick Reference card scenarios

OpenStage 40 length OpenStage 60/80 length Summary

Basic telephony

Place a Call SIP | HFA
Answer a Call SIP | HFA
End a Call SIP | HFA How to End a Call
Using headset SIP | HFA Place, Answer, End a call using a headset

Feature handling

Hold/Retrive a Call SIP | HFA Hold/Retrieve a Call using context menu or FPK
Make a Conference Call SIP | HFA
Transfer a Call SIP | HFA describes the 3 different possibilities to transfer a call
Programming Call Forwarding SIP | HFA
Deflecting a Call SIP | HFA Deflect a call; Deflect to Voicemail using FPK

Enhanced telephony

| | | |- | Dialing from Caller List | | | | | Using missed, dialed, recieived, forwarded call lists |- | Callback | | | | | |- | Audio features | | | | | Mute, Switching Speakerphone/Handset mode |- | Saving a function to a key | | | | | |- | | | | | | |}

Web based trainings

Tabelle mit allen WBT links

zusätzlich Verweis auf APT

Further links

Verweis auf Phone Guide Live