Difference between revisions of "OpenStage Schulung"

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Revision as of 07:43, 28 February 2011



Diese Seite gibt Ihnen einen Überblick über alle verfügbaren Schulungsmedien für OpenStage-Telefone.

Quick Reference Cards (basierend auf OpenStage SIP V2 R1)

Die Quick Reference Cards helfen Ihnen, sich mit den Grundfunktionen der OpenStage-Telefone vertraut zu machen. Öffnen Sie das gewünschte PDF im Webbrowser oder laden Sie es sich auf Ihren PC herunter. Die Überschriften der meisten Bedienprozeduren darin enthalten anklickbare Verweise. Sie führen zu Videos, die Ihnen eine detaillierte Schritt-für-Schritt-Demonstration der Funktionen zeigen.

Drucken Sie sich Ihre Quick Reference Card aus und legen Sie sich diese unter Ihr Telefon. So haben Sie die Beschreibung der wichtigsten Funktionen immer griffbereit. Wenden Sie sich bitte an Ihren Vertriebspartner, um die Quick Reference Card in qualitativ hochwertig gedruckter Form zu erhalten.

Technologie OpenStage 40 OpenStage 60/80

pdf.png  Quick Reference Card OpenStage 40 SIP (de) pdf.png  Quick Reference Card OpenStage 60-80 SIP (de)
HFA geplant geplant

Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Download this video as an MP4 file in different sizes: High (11.4 MB) | Low (1.7 MB)

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Instructor: Robert Arandjelovic, Product Marketing Devices

Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!

Quick Reference Card Scenarios (based on OpenStage SIP V2 R1)

OpenStage 40 Length OpenStage 60/80 Length Content
Basic telephony International (English) Video 04:17 International (English) Video 03:56 Comprehensive overview
Place a Call International (English) Video 02:31 International (English) Video 02:01 Three ways to make a phone call
Answer a Call International (English) Video 00:43 International (English) Video 00:42 Various methods to answer a call
End a Call International (English) Video 00:33 International (English) Video 00:34 Various methods to end a call
Using Headset International (English) Video 00:45 International (English) Video 00:54 Place, answer, and end a call using the headset
Feature handling International (English) Video 10:15 International (English) Video 10:18 Comprehensive overview
Hold/Retrive a Call International (English) Video 01:27 International (English) Video 01:28 Hold/Retrieve a call using context menu or FPK
Make a Conference Call International (English) Video 01:32 International (English) Video 01:49 Conference call using context menu
Transfer a Call International (English) Video 04:02 International (English) Video 03:51 Describes three different ways to transfer a call
Programming Call Forwarding International (English) Video 02:05 International (English) Video 01:50 Programming Call Forwarding using favorites,
turning Call Forwarding on/off
Deflecting a Call International (English) Video 01:33 International (English) Video 01:45 Deflect a call; deflect to Voicemail using FPK
Enhanced telephony
Dialing from Caller List planned Using the missed, dialed, received, forwarded call lists
Audio Features planned Mute, switching to Speakerphone/Handset mode
Saving a Function to a Key planned

Further Scenarios (Under Investigation)

OpenStage 40 Length OpenStage 60/80 Length Content
Message services
Voicemail planned planned
Directory services
LDAP planned planned
Phonebook planned planned
OpenStage Manager
Basic N/A planned How to connect, Phonebook synchronisation
Extended functions N/A planned Working with picture clips, MP3- ringer tones, Slideshow
User Menu

Login, Set Date & Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information

Extended functions Phone customization options
Part 1 From Selected Dialing to Transfer a call
Part 2 From Deflecting to Mobility
Part 3 From Directed Pickup to Start Phonebook
XML Applications
Setup N/A
Examples N/A
Web Based Management
Acessing the WBM
Configuring the user settings
OSC UC@OpenStage

Web-based Training

Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download  the training directly to your PC or company server to start from there.

OpenStage 15
OpenStage 40
OpenStage 60/80
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for Admins International (English)  Link to WBT

Deutschland  Link zum WBT


End-User Training

HiPath 2000, HiPath 3000, OpenOffice


International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End-User Training

HiPath 4000


International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for Admins

All HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

Download area

All Web-based Training courses can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running


International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80


International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, HiPath 3000, OpenScape Office

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

International (English)  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining