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IVM = Integrated Voice Messaging


IVM designates any generic integrated or third party hardware/software voice messaging solution for communication systems. IVM solutions extend telephone Interactive Voice Response IVR system features that could include:

  • Call Auto Attendant
  • Personal Voice Mail
  • Personal Voice Mail Attendant
  • Informational Voice Mail
  • Announcement
  • MoH
  • Speech-recognition and Speech-enabled services
  • Text To Speech TTS services


See also / Siehe auch