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Difference between revisions of "Headsets"

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The best audio quality is provided when using corded headsets, plugged directly into the headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).
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The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).
  
 
Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.
 
Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.
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The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
 
The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
  
The following headsets are recommended for use as an [[OpenStage Accessories|accessory]] with [[OpenStage 40]], [[OpenStage 60]], [[OpenStage 80]], [[OpenScape Desk Phone IP 35G]], and [[OpenScape Desk Phone IP 55G]] phones. Bluetooth is available with OpenStage 60 and 80.
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The following wired headsets are recommended for use at any phone with a wired headset connector.
  
More information on how to use Bluetooth see [[OpenStage Bluetooth]].
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Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.
  
How to configure and use Bluetooth headsets with OpenStage phones is described in the user manual of the phone.
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How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.
  
  
These headsets have been certified with our desktop phones OpenStage / Desk Phone IP.
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These headsets have been certified with our desktop phones.
 
Please also visit our Technology Partner homepage with certificates and test reports:
 
Please also visit our Technology Partner homepage with certificates and test reports:
 
[http://www.unify.com/us/partners/technology-partner/technology-partner-network.aspx#]
 
[http://www.unify.com/us/partners/technology-partner/technology-partner-network.aspx#]
 
  
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In particular please have a look to our support page from our partners:
  
== ''' Corded Headsets ''' ==
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* [https://partnerdialog.unify.com/portal/tecpartner/node/5&char=J&partnerid=320# Jabra]
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* [https://partnerdialog.unify.com/portal/tecpartner/node/5&char=J&partnerid=614# JPL]
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* [https://partnerdialog.unify.com/portal/tecpartner/node/5&char=K&partnerid=332# Konftel]
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* [https://partnerdialog.unify.com/portal/tecpartner/node/5&char=P&partnerid=374# Poly]
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* [https://partnerdialog.unify.com/portal/tecpartner/node/5&char=S&partnerid=511# Sennheiser]
  
 
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  [[Category:Accessories]]
=== Jabra by GN Netcom ===
 
 
 
* Jabra BIZ 2300 Mono Balanced (in narrowband mode)
 
* Jabra BIZ 2400 '''Duo''' (2489-825-109) for RoW only - not for USA; capable of narrowband and wideband
 
* Jabra BIZ 2400 IP Mono (3in1) (GN2486-825-109), for RoW only - not for USA; capable of narrowband and wideband
 
 
 
 
 
 
 
=== Plantronics ===
 
 
 
* Plantronics EncorePro HW520
 
* Plantronics EncorePro HW540
 
* Plantronics EncorePro HW710
 
* Plantronics EncorePro HW720
 
* Plantronics Entera Duo (HW121N) for RoW only - not for USA; capable of narrow band and wide band
 
 
 
Old:
 
* Plantronics SupraPlus Wideband (HW251N, HW261N) for RoW and for USA; capable of narrow band and wide band
 
* Plantronics Encore Pro monaural (HW291N) for RoW only - not for USA; capable of narrow band and wide band
 
* Plantronics Encore Pro binaural (HW301N) for RoW only - not for USA; capable of narrow band and wide band
 
 
 
 
 
 
 
 
 
== ''' Cordless Headsets ''' ==
 
 
 
Either DECT or Bluetooth based, using a base station for phone connection via cable.
 
 
 
 
 
=== Jabra by GN Netcom ===
 
* GN9356-607-401, Version A; for RoW and USA; capable of narrow band only
 
* Jabra PRO 920 (920-25-508-101, Version A, FW 1.8.1); for RoW and USA; capable of narrow band only. This headset is rated “acceptable” for OpenStage. But because of the TX Squelch issue (background noise suppression may be perceived negative but can be switched off) Jabra PRO 920 is approved for use with OpenStage only under reserve.
 
 
 
* Jabra PRO 9470 (9470-26-904-101, Version A,FW 1.42.7); for RoW and USA; capable of narrow band and wide band
 
* Jabra PRO 9465
 
* Jabra Pro 9460 (9460-25-707-101, Version A); for RoW and USA; capable of narrow band and wide band
 
* Jabra Pro 9460 Duo (9460-29-707-101, Version A, FW 1.49.9); for RoW and USA; capable of narrow band and wide band
 
* Jabra Pro 9450
 
* Jabra GO 6470 (6470-15-207-501, Version A, FW 4.0.18); for RoW and USA; capable of narrow band only
 
* GN 6210-01 (Version C); for RoW only - not for USA; capable of narrow band only
 
 
 
=== Plantronics ===
 
* CS520
 
* Savi Office WO100 (W01Base + WH100 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO200 (W01Base + WH200 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO300 (W01Base + WH300 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO350 (W01Base + WH350 headset); for RoW and USA; capable of narrow band only
 
* Savi W740; for RoW and USA;  capable of narrow band and wide band
 
* Savi W745
 
 
 
The following OpenStage SW releases are needed to configure cordless headsets properly:
 
* OpenStage SIP phones: starting with SW version V1R5
 
* OpenStage HFA phones: starting with SW version V1 R3.24.0
 
* OpenStage TDM:
 
**  OpenStage 30 T: with all released SW versions a semi-automatic method for configuring cordless headsets is used.<ref name="OS30T">By default the phone is configured to mode "corded headset". With pressing the hookswitch-key at the headset the mode "cordless" is set automatically. This setting remains vaild until a headset plug-out/-in cycle or a  phone reboot occurs</ref>
 
**  OpenStage 40 T: starting with SW version V1 R0.21.0
 
**  OpenStage 60, 80 T: starting with SW version V1 R3.18.0
 
<references />
 
 
 
== ''' Bluetooth headsets ''' ==
 
 
 
 
 
=== Jabra by GN Netcom ===
 
* Jabra Pro 9470 (9470-26-904-101, Version A, FW 1.42.7) for RoW and USA; capable of narrow band only
 
* Jabra Go 6430 (6430-17-20-201, Version A); for RoW and USA; capable of narrow band only
 
* BT620 for RoW only - not for USA; capable of narrow band only
 
* BT8010 for RoW only - not for USA; capable of narrow band only
 
* BT8040 for RoW only - not for USA; capable of narrow band only
 
* GN6210-01 for RoW only - not for USA; capable of narrow band only
 
* JX10 for RoW only - not for USA; capable of narrow band only
 
* M5390 with ear-hook (used without Base, direct BT-connection to the phone), for RoW only - not for USA; capable of narrow band only
 
* BT530 <ref name="switch_on">After Switch ON the Headset, the reconnect must be initiated via the menue on the OpenStage phone.</ref> for RoW only - not for USA; capable of narrow band only
 
 
 
<references />
 
 
 
 
 
=== Plantronics ===
 
* Savi Go (WG100 headset); for RoW and USA; capable of narrow band only
 
* Discovery 925; for RoW only - not for USA; capable of narrow band only
 
* Discovery 665; for RoW only - not for USA; capable of narrow band only
 
 
 
Different headsets may have varying switching times.
 
OpenStage supports the Bluetooth "Headset Profile" and "Hands Free Profile" (from Version V3R0). Additional headset specific features may not be supported. 
 
The Bluetooth headset audio quality may be impaired by other Bluetooth devices in vicinity.
 
 
 
[[Category:Accessories]]
 

Latest revision as of 13:12, 6 October 2021

PlantronicsH141DuoSet.jpg

There are different categories of headsets:

  • Corded headsets
  • Cordless (DECT or Bluetooth base station connects via cable to the phone)
  • "pure" Bluetooth headsets


Overview

The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).

Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.

Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage / Desk Phone IP. The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).

The following wired headsets are recommended for use at any phone with a wired headset connector.

Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.

How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.


These headsets have been certified with our desktop phones. Please also visit our Technology Partner homepage with certificates and test reports: [1]

In particular please have a look to our support page from our partners: