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Difference between revisions of "Headsets"

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{{Breadcrumb|0|0|{{dev-en}}|OpenStage|OpenStage Accessories}}
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[[Image:PlantronicsH141DuoSet.jpg|right|200px]]
 
[[Image:PlantronicsH141DuoSet.jpg|right|200px]]
  
Please be informed that there are different categories of headsets: Corded, cordless (DECT or Bluetooth base station connects via cable to the phone) and "pure" Bluetooth devices.
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There are different categories of headsets:  
The best audio quality is provided when using corded headsets. Headset audio quality may be suffering when using other interfaces like DECT & Bluetooth.
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* Corded headsets
 
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* Cordless (DECT or Bluetooth base station connects via cable to the phone)  
Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets, if they support the electronic hook switch functionality, do have an 8-pin western plug (to transport the signalling). The OpenStage socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
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* "pure" Bluetooth headsets
 
   
 
   
Answering a call is simply done via the headset key. Neither an amplifier nor headset lifter are needed.
 
 
The following '''headsets''' are recommended for use as an [[OpenStage Accessories|accessory]] with [[OpenStage 40]], [[OpenStage 60]] and [[OpenStage 80]] phones.
 
 
More information on how to use Bluetooth see [[OpenStage Bluetooth]].
 
 
How to use Bluetooth headsets with OpenStage phones see {{File-DL|User Manual OpenStage 60-80 HFA HP3000-HP5000|pdf}} on page 167.
 
 
== Corded Headsets ==
 
 
=== Jabra by GN Netcom ===
 
 
*GN Netcom profile monaural
 
*GN Netcom profile binaural
 
 
=== Plantronics ===
 
 
*Plantronics Encore (H91, H91N, H101, H101N)
 
*Plantronics Encore for USA (P91, P91N, P101, P101N)
 
*Plantronics Supra (H51, H51N, H61, H61N)
 
*Plantronics Duoset (H141, H141N)
 
*Plantronics Tristar (H81)
 
*Plantronics SupraPlus Wideband (HW251N, HW261N)
 
*Plantronics Encore Pro (HW291N)
 
*Plantronics Encore Pro (HW301N)
 
*Plantronics Entera (Monaural NC)
 
*Plantronics Entera (Binaural NC)
 
 
== DECT Headsets ==
 
 
Following DECT headsets are supported by
 
*a) OpenStage SIP phones starting with SW version V1R5
 
*b) OpenStage HFA phones    : starting with V1 R3.24.0
 
*c) OpenStage TDM
 
**  OpenStage 60, 80 TDM : starting with V1 R3.18.0
 
**  OpenStage 40 TDM: starting with V1 R0.21.0
 
  
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==  '''Overview'''  ==
  
=== Jabra by GN Netcom ===
 
* GN 9350 NC
 
* GN 9350e
 
  
=== Plantronics ===
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The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).
* SAVI Office WO100
 
* SAVI Office WO200
 
  
== Bluetooth headsets ==
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Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.
  
Please be aware that dependant from the headset manufacturer, the headsets may have varying switching times.
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Corded headsets are typically equipped with a 4-pin western plug.
The OpenStage Bluetooth interface supports the Headset Profile only and no Hands Free Profile. Additional headset specific features may not be supported. 
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Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage / Desk Phone IP.  
The Bluetooth headset audio quality may be impaired by other Bluetooth devices in vicinity.
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The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
  
=== Jabra by GN Netcom ===
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The following wired headsets are recommended for use at any phone with a wired headset connector.
  
* BT8010
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Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.
* BT8040
 
* JX10
 
* M5390
 
* BT530 [*1]
 
  
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How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.
  
[*1] after Switch ON the Headset, the reconnect must be initiated via the menue on the OpenStage phone
 
  
=== Plantronics ===
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These headsets have been certified with our desktop phones.
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Please also visit our Technology Partner homepage with certificates and test reports:
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[https://partnerdialog.unify.com/index.php/#]
  
* Discovery 925
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In particular please have a look to our support page from our partners:
* Discovery 665
 
  
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* [https://partnerdialog.unify.com/index.php/group/30# Jabra]
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* [https://partnerdialog.unify.com/index.php/group/28# Konftel]
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* [https://partnerdialog.unify.com/index.php/group/43# Poly]
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* [https://partnerdialog.unify.com/index.php/group/18# EPOS]
  
[[Category:Accessories]]
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[[Category:Accessories]]

Latest revision as of 13:19, 18 November 2022

PlantronicsH141DuoSet.jpg

There are different categories of headsets:

  • Corded headsets
  • Cordless (DECT or Bluetooth base station connects via cable to the phone)
  • "pure" Bluetooth headsets


Overview

The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).

Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.

Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage / Desk Phone IP. The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).

The following wired headsets are recommended for use at any phone with a wired headset connector.

Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.

How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.


These headsets have been certified with our desktop phones. Please also visit our Technology Partner homepage with certificates and test reports: [1]

In particular please have a look to our support page from our partners: