Difference between revisions of "Consultation"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Jump to: navigation, search
m (align="center" replaced by style="text-align:center;")
Line 18: Line 18:
| [[Image:call-a-b.png|center]]
| [[Image:call-a-b.png|center]]
| align="center" | '''A''' talks to '''B'''
| style="text-align:center;" | '''A''' talks to '''B'''
| align="center" | '''A''' calls '''C''',<br>'''B''' hears [[MOH]],<br>phone '''C''' rings
| style="text-align:center;" | '''A''' calls '''C''',<br>'''B''' hears [[MOH]],<br>phone '''C''' rings
| align="center" | '''C''' goes off-hook,<br>'''A''' consults with '''C'''
| style="text-align:center;" | '''C''' goes off-hook,<br>'''A''' consults with '''C'''
| align="center" | '''C''' goes on-hook,<br>'''A''' talks to '''B''' again
| style="text-align:center;" | '''C''' goes on-hook,<br>'''A''' talks to '''B''' again

Revision as of 11:44, 24 October 2012


Bei einer Rückfrage wird während eines Gespräches ein zweiter Teilnehmer angerufen. Danach wird das Rückfragegespräch beendet und das ursprüngliche Gespräch wieder aufgenommen.

Operating sequences

Step 1 Step 2 Step 3 Step 4
A talks to B A calls C,
B hears MOH,
phone C rings
C goes off-hook,
A consults with C
C goes on-hook,
A talks to B again

See also / Siehe auch