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Difference between revisions of "CT"

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(Attended Call Transfer)
Line 19: Line 19:
 
! width="150" | Subscriber C
 
! width="150" | Subscriber C
 
|-
 
|-
| '''B''' talks to '''A'''
+
| bgcolor="#fafaf0" | '''B''' talks to '''A'''
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| -
 
| -
 
|-
 
|-
| '''B''' puts '''A''' on hold
+
| bgcolor="#fafaf0" | '''B''' puts '''A''' on hold
 
| hears [[MoH]]
 
| hears [[MoH]]
 
| hears proceed-to-dial tone
 
| hears proceed-to-dial tone
 
| -
 
| -
 
|-
 
|-
| '''B''' calls '''C'''
+
| bgcolor="#fafaf0" | '''B''' calls '''C'''
 
| hears [[MoH]]
 
| hears [[MoH]]
 
| hears dial tone
 
| hears dial tone
 
| [[Image:symb-tel-ring.png]] [[Image:symb-tel-offhook.png]]
 
| [[Image:symb-tel-ring.png]] [[Image:symb-tel-offhook.png]]
 
|-
 
|-
| '''B''' talks to '''C'''
+
| bgcolor="#fafaf0" | '''B''' talks to '''C'''
 
| hears [[MoH]]
 
| hears [[MoH]]
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
|-
 
|-
| '''B''' transfers held call '''A''' to '''C'''
+
| bgcolor="#fafaf0" | '''B''' transfers held call '''A''' to '''C'''
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| -
 
| -

Revision as of 14:52, 12 September 2006

Abbreviation/Abkürzung

CT = Call Transfer

Operating sequences

Attended Call Transfer

!! DRAFT !!

Action Subscriber A Subscriber B Subscriber C
B talks to A symb-tel-talk.png symb-tel-talk.png -
B puts A on hold hears MoH hears proceed-to-dial tone -
B calls C hears MoH hears dial tone symb-tel-ring.png symb-tel-offhook.png
B talks to C hears MoH symb-tel-talk.png symb-tel-talk.png
B transfers held call A to C symb-tel-talk.png - symb-tel-talk.png

Semi-attended Call Transfer

Unscreened Call Transfer

See also/Siehe auch