myPortal Smart

myPortal Smart screenshot

Discontinued Application. Please visit OpenScape Business for more informations. The successor solution is myPortal @work, a common client incl. WebRTC based VoIP Telephony and UC

myPortal Smart is the PC desktop client for accessing the unified communication functions of the UC Smart solution within OpenScape Business.

Different skins are available to meet customer requirements regarding look and feel and handling.

myPortal Smart SW is part of OpenScape Business software package. It supports Apple MAC OS & MS Windows environments.

The following description refers to OpenScape Business V1R3. Deviations may occur for previous or subsequent versions of OpenScape Business

Overview

Features

Besides convenient dialing aids myPortal Smart gives easiest access to all UC smart functions, such as

Presence incl. status based call routing and announcements
Favorites incl. presence visibility, call status and call pickup option
Visual voicemail control
Voicemail to email service
CTI incl. ad hoc conferencing
Directory access and instant search
Call journal incl. reminder function
Chat
Hotkey dialing

The user can be informed by e-mail if voice messages were received.
The UC Smart client configures itself to your desktop and is installable on all usual operating systems (Windows and Mac).

Prerequisites

Telecommunication systems

Platform

OpenScape Business V1R1 or higher without UC Booster

Supported Telephones

OpenStage HFA
OpenStage SIP
OpenScape Desk Phone IP 35G/55G HFA
OpenScape Desk Phone IP 35G/55G SIP
OpenStage T
optiPoint 410 HFA
optiPoint 420 HFA
optiPoint 500
Analog telephone
OpenScape Personal Edition HFA
OpenScape Business Cordless
OpenScape Cordless IP
optiPoint WL2 professional HFA

(Please note that only basic call CTI support is available when using SIP devices. myPortal Smart does not offer features like consultation, call transfer etc. in case of controlling a SIP device.)

PC Hardware

Within the following the minimum HW requirements are shown. However, it should be noted that the operating system, groupware and any additional software components in use in the customer environment may require considerably more powerful hardware.

Client PC

Windows Client PC

2 GHz CPU
RAM: 2 GB (Microsoft Windows XP: 1 GB) (Microsoft Windows 2003 Server: 1 GB)
100 Mbps LAN
XGA (1024x768) screen resolution, myPortal for Outlook: SVGA (800x600) screen resolution

MAC Client PC

Processor type: Intel Core 2 Duo 2 GHz
Memory: 2 GB 667 MHz DDR RAM

PC software

Please note
Support for the UC Smart client for Microsoft Windows XP and Microsoft Windows 2003 Server will end at the same time as the end of support for these products by Microsoft. The product will still be supported, but will no longer be tested in detail.

Desktop Operating Systems

Windows Client PCs

Microsoft Windows 8 (not RT)
Microsoft Windows 7
Microsoft Windows Vista
Microsoft Windows XP

MAC Client PCs

Apple MAC OS X 10.7.3 (Lion)
Apple MAC OS X 10.8.x (Mountain Lion)

Application Software

Adobe AIR 3.6 for Windows / Mac OS X or later

Licenses

A license is required for each user, who wants to use myPortal Smart.

Functional Boundaries and Limitations

Functional boundaries and limitation, which have to be considered for specific environments are described within the sales information, of the communication platform. The sales information is available within the Partner Portal of Unify.

Documentation

User manual

The user manual can be downloaded from:

Communication system via the Administration Portal
Customer Support Portal of Unify within the Internet
Partner Portal of Unify

Software Deployment

myPortal Smart is part of OpenScape Business SW image.
The system administrator can download the installation files from the Download Center of the communication system and can provide them to the users afterward by appropriate means. myPortal Smart software updates are deployed automatically to client PCs

Licensing

A license is required for every user for the operation of myPoprtal Smart.
For more details about licenses and license handling see also the sales information of the specific communication platform, which is available within the Partner Portal of Unify

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