Unify Office CTI
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
Contents
Introduction
Unify Office CTI can assist you in your daily workflow. It is the perfect addition to your OpenScape Desk Phone CP device connected to Unify Office. It allows you to intiate and control calls made via your desk phone.
- Click to dial
- Hotkey dialling
- LDAP search and lookup
- Call control via your desk phone
LDAP
The LDAP configuration must be done via environment variables. The following configuration items are available
- CTI_LDAP_SERVERURI
- CTI_LDAP_USERNAME
- CTI_LDAP_PASSWORD
- CTI_LDAP_SEARCHBASE
- CTI_LDAP_FIRSTNAME_ATTR
- CTI_LDAP_LASTNAME_ATTR
- CTI_LDAP_NUMBER_ATTR
- CTI_LDAP_FILTER_ATTR
CTI_LDAP_SERVERURI
The server address of the LDAP server. This item is required and must be provided in URI form: e.g. "ldap://1.2.3.4:389"
CTI_LDAP_USERNAME
The username used for login on the LDAP server. Leave blank if anonymous login should be used.
CTI_LDAP_PASSWORD
The password used for login on the LDAP server. Leave blank if anonymous login should be used.
CTI_LDAP_SEARCHBASE
The search base to use for searching. This item is required. Example: "ou=users,dc=atos,dc=net"
CTI_LDAP_FIRSTNAME_ATTR
The LDAP server attribute used as first name. Default value is: "givenName"
CTI_LDAP_LASTNAME_ATTR
The LDAP server attribute used as last name. Default value is: "sn"
CTI_LDAP_NUMBER_ATTR
The LDAP server attributes used for phone numbers. Can be a comma seperated list, e.g. "telephoneNumber,mobile,home". Default value: "telephoneNumber"
CTI_LDAP_FILTER_ATTR
The LDAP server attributes used for filtering users on a search. Can be a comma seperated list, e.g. "givenName,sn". Default value: "givenName,sn"
