OpenScape Desk Phone Training
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This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.
So bookmark this site or the domain name www.deskphone-ip-training.com and come back regularly for updates!
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.
Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Scenarios
Based on OpenStage SIP V3 R2
| OpenScape Desk Phone IP 35G | Length | OpenScape Desk Phone IP 55G | Length | Content | |
| Basic Telephony | Video | 02:32 | Video | 02:30 | All in one. |
| Place a Call | Video | 00:59 | Video | 00:47 | Three ways to make a phone call. |
| Answer a Call | Video | 00:32 | Video | 00:38 | Various methods to answer a call. |
| End a Call | Video | 00:22 | Video | 00:22 | Various methods to end a call. |
| Using Headset | Video | 00:56 | Video | 00:56 | Place, answer, and end a call using the headset. |
| Feature Handling | Video | 07:15 | Video | 05:27 | All in one. |
| Hold/Retrieve a Call | Video | 01:09 | Video | 01:06 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 01:13 | Video | 01:08 | Conference call using context menu. |
| Transfer a Call | Video | 01:49 | Video | 01:41 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 03:32 | Video | 02:01 | Programming Call Forwarding using favorites, turning Call Forwarding on/off. |
| Enhanced Telephony | Video | 01:49 | Video | 02:35 | All in one. |
| Dialing from Caller List | Video | 00:57 | Video | 01:48 | Using the missed, dialed, received, forwarded call lists |
| Audio Features | Video | 01:02 | Video | 00:56 | Mute, switching to Speakerphone/Handset mode |
