Rapid phone diagnostic data display
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| Systematics | |
| Family: | OpenStage |
| Model: | OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80 |
| Relation: | API/SDK related |
| Release: | V3 R0 |
There is a need to minimise the time taken to collect key information when diagnosing a problem on an OpenStage device. This can be time-consuming because of the way the relevant data is logically distributed around the settings tree. To reduce maintenance costs and expedite fault diagnosis, it is now possible to retrieve this information very much quicker.
Where remote retrieval is not possible for any reason, the key information must be viewable on the phone’s display and the end-user of the phone, or a visiting admin user, must be able to access and read-out this information quickly. This means that some config items, normally hidden from the user, are now visible to the user (under Admin control). This saves services efforts & costs.
Definition
The rapid phone diagnostic display feature allows for easy retrieval of configuration data that is typically useful in diagnosing user-reported problems.
