OpenStage Training

This page gives an overview about all available Trainings for OpenStage phones.

Quick Reference Cards (based on OpenStage SIP V2 R1)

Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.

Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.

To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our Com Shop too (language can be changed in the shop).

Technology	OpenStage 40	OpenStage 60/80
SIP
	Quick Reference Card OpenStage 40 SIP	Quick Reference Card OpenStage 60-80 SIP

How to get your desired video by using the Quick Reference Card

1. Click on one of the QRCs.	2. Scroll to the second page.	3. Click on one of the headlines.	4. Enjoy the Video Tutorial!
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Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Download this video as an MP4 file in different sizes: High (11.4 MB) | Low (1.7 MB)

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Instructor: Robert Arandjelovic, Product Marketing Devices

Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!

Quick Reference Card Scenarios (based on OpenStage SIP V2 R1)

	OpenStage 40	Length	OpenStage 60/80	Length	Content
Basic telephony	Video	04:17	Video	03:56	Comprehensive overview
Place a Call	Video	02:31	Video	02:01	Three ways to make a phone call
Answer a Call	Video	00:43	Video	00:42	Various methods to answer a call
End a Call	Video	00:33	Video	00:34	Various methods to end a call
Using Headset	Video	00:45	Video	00:54	Place, answer, and end a call using the headset
Feature handling	Video	10:15	Video	10:18	Comprehensive overview
Hold/Retrive a Call	Video	01:27	Video	01:28	Hold/Retrieve a call using context menu or FPK
Make a Conference Call	Video	01:32	Video	01:49	Conference call using context menu
Transfer a Call	Video	04:02	Video	03:51	Describes three different ways to transfer a call
Programming Call Forwarding	Video	02:05	Video	01:50	Programming Call Forwarding using favorites, turning Call Forwarding on/off
Deflecting a Call	Video	01:33	Video	01:45	Deflect a call; deflect to Voicemail using FPK
Enhanced telephony
Dialing from Caller List	planned				Using the missed, dialed, received, forwarded call lists
Audio Features	planned				Mute, switching to Speakerphone/Handset mode
Saving a Function to a Key	planned

Further Scenarios (Under Investigation)

	OpenStage 40	Length	OpenStage 60/80	Length	Content
Message services
Voicemail	planned		planned
Directory services
LDAP	planned		planned
Phonebook	planned		planned
OpenStage Manager
Basic	N/A		planned		How to connect, Phonebook synchronisation
Extended functions	N/A		planned		Working with picture clips, MP3- ringer tones, Slideshow
User Menu
Basic					Login, Set Date & Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information
Extended functions					Phone customization options
Functions
Part 1					From Selected Dialing to Transfer a call
Part 2					From Deflecting to Mobility
Part 3					From Directed Pickup to Start Phonebook
XML Applications
Setup	N/A
Examples	N/A
Web Based Management
Acessing the WBM
Configuring the user settings
OSC UC@OpenStage

Web-based Training

Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download  the training directly to your PC or company server to start from there.

	15-p.jpg OpenStage 15	OpenStage 40	OpenStage 60/80
SIP
End-User Training (Standard)	Link to WBT   Link zum WBT
End-User Training (Premium)	Ordering Info   Bestellinformation
Training for Admins	Link to WBT   Link zum WBT
HFA
End-User Training HiPath 2000, HiPath 3000, OpenOffice	N/A	Link to WBT  Link zum WBT	Link to WBT  Link zum WBT
End-User Training HiPath 4000	N/A	Link to WBT  Link zum WBT	Link to WBT  Link zum WBT
Training for Admins All HFA platforms	Link to WBT   Link zum WBT

Download area

All Web-based Training courses can be downloaded and installed locally.

How to do? Download and Save the zip container on your PC / server Unzip the folder Access the index.html file using your browser For web access make sure that a webserver (e.g. Apache) is running

SIP

  SIP Administrator Training   SIP Administratoren Training

  End-user Training (standard) OS 15 /  End-user Training (standard) OS 15

  End-user Training (standard) OS 40 /   End-user Training (standard) OS 40

  End-user Training (standard) OS 60-80 /   End-user Training (standard) OS 60-80

HFA

  HFA Administrator Training /   HFA Administratoren Training

HiPath 4000

  OS40 @ HiPath 4000 End User Training /   OS40 @ HiPath 4000 Anwendertraining

  OS60-80 @ HiPath 4000 End User Training /   OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, HiPath 3000, OpenScape Office

  OS40 @ H2k, H3k, OpenScapeOffice End User Training /   OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training /   OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining