OpenScape UC Application Web Client SDK - Deep Dive

***THIS SECTION IS WORK IN PROGRESS 25th Aug 2009***

This section is intended to give background technical information into the WebClient SDK. It is not intended as an instructional guide as how to use the Web Client SDK.

Detailed instructions for using the OpenScape UC Application Web Client SDK can be found in the "Web Client SDK Programming Guide A31003-S5031-R102-3-7620". Please contact your account manager for further information.

Supported Browsers

Customisation of the WebClient is supported on the following Web Browsers:

• Microsoft Internet Explorer 6.x and 7.x

• Firefox 2.x and 3.x

When should I use the Web Client SDK?

The Web Client SDK allows:

Rebranding - Customize and change the appearance of the OpenScape UC Application's Web Client interface according to customer branding needs.

Key Features:

• Graphical modifications

• Background colours of the web portal

• Background images in the web portal

• Logo in the web portal

Integration - Allows UC functionality to be embedded quickly and easily into other web applications for Communication Enabled Business Processes (CEBP).

Key Features:

• HTTP Requests

• Java Script

Rebranding

Web Client SDK provides a mechanism to change the look and feel with out directly editing the CSS.

• Configuration file sits on top of the CSS files

• Pictures/Logos can be edited/replaced

• Colours can be modified

• Provides a procedure so changes survive software updates

For inspiration and ideas on rebranding the web client see the “Web Client SDK examples page”

Integration

The Web Client SDK is ideal for simple web based integrations. The current release of the Web Client SDK supports the following UC features (via both HTTP requests and Java Script):

• Click to call

• Click to hangup

• Click to answer

Try it out for yourself!

UC enabling via the Web Client SDK is easy. The following examples show how to make a call via both HTTP requests and Java Script:

HTTP Requests:

Make Call: http://<hostname>/tweb/portal/req?call=<number>&returntype=text

Java Script:

1. Load JavaScript from OpenScape UC Application Web Client Server. <script src="http://<OscServer>:7789/tweb/public/req?getClickToDialScript=" type="text/javascript"> </script>

2. Implememt initOnLoad Method to initialize the OpenScape web server for the ClickToDial script. <script>function onLoad(){ setCallServerUrl( "http://www.OscServer.com:7789" ); setHiddenCallEnabled(true); //needed when SSO is not installed }</script>

3. Now you can use the JavaScript makeCall function loaded with the script in step 1. <a href="javascript:makeCall()">Call </a>