Zero Touch Deployment

Introduction

Zero Touch Deployment describes a method of deploying a Desk Phone CP SIP device, without user interaction, via the Unify redirect server. For this to work, a service provider needs access to the redirect server API, in order to prepare the deployment of the device. On initial startup or after a factory reset, the device will contact the redirect server and will receive information about the service providers deployment system.

Provisioning details

The Desk Phone CP SIP device will only contact the redirect server for zero touch deployment under certain circumstances. It must be running with factory default settings (out of the box or after a factory reset), it must not be configured with a SIP, DLS, DMS or ACS server address via DHCP and it must be able to resolve and access cloud-setup.com on port 18443

The phone will connect to the address of cloud-setup.com and check for a zero touch deployment profile being available. If it is not available (e.g. because the service provider has added the profile after the initial start of the device), the device needs to be restarted in order to restart the zero touch deployment process.

In the process of connecting to cloud-setup.com, the phone will validate the connection to the server via a hard coded root certificate that comes with every phone software version.

API

The redirect server API is available at https://cloud-setup.com/api/devices and supports the following methods

• POST
• PUT
• DELETE

Authentication

Access to the API is authenticated via certificate based mutual authentication. Every service provider will get an individual certificate.

POST

The POST method is used to retrieve information about devices prepared for zero touch deployment. The data sent in the POST request must contain the mac address of the device.

 {"mac":"01:23:45:67:89:ab"}

the mac address can be provided in the following format

Key	Value
mac required	01:23:45:67:89:AB 01-23-45-67-89-AB 01:23:45:67:89:ab 01-23-45-67-89-ab

The data received on a successful request.

 {"mac":"01:23:45:67:89:ab","result":"OK","data":"'<Item name="bw-dms-addr">https://192.168.0.100/home</Item>\r\n<Item name="language-iso">de</Item>'"}

Key	Value
mac	The MAC address sent in the request or ERROR if no MAC given
result	The result of the request. Can be OK or ERROR
data optional	If the result is OK, value will contain the data prepared for the given MAC address
reason optional	If the result is ERROR, will contain the reason for the ERROR response

PUT

The PUT method is used to prepare information about devices for zero touch deployment. The data sent in the PUT request must contain the mac address and deployment data of the device.

 {"mac":"01:23:45:67:89:ab","certificate":"true","data":[Data-Object]}

the mac address can be provided in the following format

Key	Value
mac required	01:23:45:67:89:AB 01-23-45-67-89-AB 01:23:45:67:89:ab 01-23-45-67-89-ab
certificate optional	"true" or "false"
data required	The data provided as another Array of supported item objects

The Data-Object

 [{"name":"acs-server-address","value":"https://acs.cloud-provider.com","index":"0"},...]

Key	Value
name required	The name of the item
value required	The value of the item with a maximum of 255 characters
index optional	Contains the index value of the item

The data received on a successful request.

 {"mac":"01:23:45:67:89:ab","result":"OK","certificate":"{Certificate-Object}","data":"[Data-Object]"}

Key	Value
mac	The MAC address sent in the request or ERROR if no MAC given
result	The result of the request. Can be OK or ERROR
certificate	If a device certificate certificate was requested, will contain the result of the request
data optional	If the result is OK, value will contain the data prepared for the given MAC address
reason optional	If the result is ERROR, will contain the reason for the ERROR response

Result for Certificate-Object

 {"result":"OK","serial":"..."}

Key	Value
result	The result of the request. Can be OK or ERROR
serial optional	If the result is OK, will contain the serial number of the certificate
reason optional	If the result is ERROR, will contain the reason for the ERROR response

Result for Data-Oject

 [{"name":"acs-server-address","result":"OK"},...]

Key	Value
name	The name of the item
result	The result of the request. Can be OK or ERROR
reason optional	If the result is ERROR, will contain the reason for the ERROR response

DELETE

The DELETE method is used to delete information about devices prepared for zero touch deployment. The data sent in the DELETE request must contain the mac address of the device.

 {"mac":"01:23:45:67:89:ab"}

the mac address can be provided in the following format

Key	Value
mac required	01:23:45:67:89:AB 01-23-45-67-89-AB 01:23:45:67:89:ab 01-23-45-67-89-ab

The data received on a successful request.

 {"mac":"01:23:45:67:89:ab","result":"OK"}

Key	Value
mac	The MAC address sent in the request or ERROR if no MAC given
result	The result of the request. Can be OK or ERROR
reason optional	If the result is ERROR, will contain the reason for the ERROR response

Items

The following items can be prepared to be deployed to the device during the zero touch deployment process.

Item name	Index	Description
dls-addr	false	The address of a DLS server
dls-port	false	The port of a DLS server
bw-dms-addr	false	The address of a Broadworks DMS server
language-iso	false	The language setting of a device
sntp-addr	false	The address of an NTP server
acs-server-address	false	The address of an ACS server
acs-username	false	The username for accessing an ACS server
acs-password	false	The password for accessing an ACS server
bw-dms-authentication-policy	false	The authentication policy for the DMS provisioning server.

HTTP responses

The following HTTP responses are possible when sending requests to the API

HTTP error code	Description
200	response code for successful requests
400	response code for invalid data
404	response code for unsupported path
405	response code for not allowed method
406	response code for unsupported method
415	response code for parsing error of JSON data