Executive/Assistant Cockpit
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Contents
EA Cockpit for OpenScape Desk Phone CP600
EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.
The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.
| |
|
| Executive | Assistance |
Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:
Key assignment Executive:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Assistance [1..m] | DSS Key | Line monitoring for each Assistance |
| Immediate Ring | Send-URL | Sends all calls to the Executive |
| To Assistance | Send-URL | All calls are forwarded to the Assistance |
| To Voicemail | Send-URL | All calls are forwarded to Voicemail |
| To Mobile | Send-URL | All calls are forwarded to the mobile phone |
| To Tel. Nr. | Send URL | All calls are forwarded to a preset telephone number |
Key assignment Assistance:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Executive [1..n] | DSS Key | Line monitoring for each Executive |
| Assistance [1..(m-1)] | DSS Key | Line monitoring for any other assistance |
| Immediate Ring [1..n] | Send-URL | Calls are passed to Executive [i] |
| To Assistant [1..n] | Send-URL | Calls for Executive [i] are forwarded to the Assistant |
| At desk | Send-URL | Assistance is part of the Assistance group |
| Off desk | Send-URL | Assistance is not part of the Assistance group |
| To deputy (all) | Send-URL | All calls are forwarded to the deputy |
| To deputy (only Ex.) | Send-URL | Only calls for the Executive are forwarded to the deputy |
| To Voicemail | Send-URL | All calls are forwarded to the Voicemail |
| To mobile | Send-URL | All calls are forwarded to the mobile phone |
Administration manual
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
Documentation:
EA Cockpit CP600 Administrationsanleitung
EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.
Dokumentation:
EA Cockpit Bedienungsanleitung



