Views

Talk:optiPoint WL2 professional

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Revision as of 15:09, 21 July 2011 by Michael Schumacher (talk | contribs) (proposed additions about wl2, mostly about firmware & update to wl2 s)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

This page is my main reason for registering on this wiki - I've recently been provided with a WL2 professional phone, and ran into the following challenges:

  • where do I get the most recent firmware? (solved, as a SEN employee I've got access to the SWS server)
  • can a WL2 professional be updated with the WL2 Professional S firmware? (solved, yes)
  • what to do if the update via FTP fails consistently? (solved; use HTTP)

Now, my WL2 works fine with my private Arcor/Vodafone SIP numbers.

During the research, I've found several people struggling to solve the same questions, mostly users who acquired WL2 phones via Ebay, got discarded ones from their workplace or similar sources. They don't have access to our SWS server, and some even had less that satisfactory encounters with the Siemens or SEN support (I'll look up the forum posts and provide the URLs).

Should this wiki page be extended to answer the challenges? I.e. is there a reliable and legal source for firmware for private users, is it safe to tell people about the Wl2 -> WL2 S upgrade, should the HTTP firmware update be mentioned? Michael Schumacher 17:09, 21 July 2011 (CEST)