Difference between revisions of "Consultation"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
(→Operating sequences) |
(→Operating sequences) |
||
| Line 17: | Line 17: | ||
! width="120" | Step 4 | ! width="120" | Step 4 | ||
! width="120" | Step 5 | ! width="120" | Step 5 | ||
| − | |||
|- | |- | ||
| [[Image:call-a-b.png|center]] | | [[Image:call-a-b.png|center]] | ||
| − | |||
| [[Image:call-a-hold-b-call-c.png|center]] | | [[Image:call-a-hold-b-call-c.png|center]] | ||
| [[Image:call-c-a-hold-b.png|center]] | | [[Image:call-c-a-hold-b.png|center]] | ||
| Line 27: | Line 25: | ||
|- | |- | ||
| align="center" | '''A''' talks to '''B''' | | align="center" | '''A''' talks to '''B''' | ||
| − | | align="center" | '''A''' | + | | align="center" | '''A''' calls '''C''',<br>'''B''' hears [[MOH]],<br>phone '''C''' rings |
| − | |||
| align="center" | '''C''' goes off-hook,<br>'''A''' consults with '''C''' | | align="center" | '''C''' goes off-hook,<br>'''A''' consults with '''C''' | ||
| align="center" | '''A''' ends call to '''C''',<br>'''C''' goes on-hook | | align="center" | '''A''' ends call to '''C''',<br>'''C''' goes on-hook | ||
Revision as of 06:31, 19 September 2006
Erläuterung
Bei einer Rückfrage wird während eines Gespräches ein zweiter Teilnehmer angerufen. Danach wird das Rückfragegespräch beendet und das ursprüngliche Gespräch wieder aufgenommen.
Operating sequences
!! Has to be reviewed !!
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
|---|---|---|---|---|
 |
 |
 |
 |
|
| A talks to B | A calls C, B hears MOH, phone C rings |
C goes off-hook, A consults with C |
A ends call to C, C goes on-hook |
A toggles back to B A talks to B |
