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Difference between revisions of "CT"

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(Attended Call Transfer)
(Attended Call Transfer)
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! X - Y
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| [[Image:call-a-b.png]]
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| [[Image:call-a-hold-b.png]]
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| [[Image:call-a-hold-b-call-c.png]]
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Revision as of 07:43, 13 September 2006

CT = Call Transfer

Operating sequences

Attended Call Transfer

!! DRAFT !!

Action Subscriber A Subscriber B Subscriber C
B talks to A symb-tel-talk.png symb-tel-talk.png -
B puts A on hold hears MoH hears proceed-to-dial tone -
B calls C hears MoH hears dial tone symb-tel-ring.png symb-tel-offhook.png
B talks to C hears MoH symb-tel-talk.png symb-tel-talk.png
B transfers held call A to C symb-tel-talk.png symb-tel-onhook.png symb-tel-talk.png
X - Y X - Y X - Y X - Y X - Y
call-a-b.png call-a-hold-b.png call-a-hold-b-call-c.png call-c-a-hold-b.png call-a-c.png

Semi-attended Call Transfer

Unscreened Call Transfer

See also/Siehe auch