Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | ||
| − | === Quick Reference Card Scenarios | + | === Quick Reference Card Scenarios === |
| + | Based on OpenStage SIP V2 R1. | ||
| − | {| | + | {| width="800" |
|- | |- | ||
| | | | ||
| Line 69: | Line 70: | ||
|- | |- | ||
| '''Basic telephony''' | | '''Basic telephony''' | ||
| − | | | + | | [[OpenStage 40 SIP: Basic Call Handling|Video]] |
| 04:17 | | 04:17 | ||
| − | | | + | | [[OpenStage 60 SIP: Basic Call Handling|Video]] |
| 03:56 | | 03:56 | ||
| Comprehensive overview | | Comprehensive overview | ||
|- | |- | ||
| Place a Call | | Place a Call | ||
| − | | | + | | [[OpenStage 40 SIP: Place a Call|Video]] |
| 02:31 | | 02:31 | ||
| − | | | + | | [[OpenStage 60 SIP: Place a Call|Video]] |
| 02:01 | | 02:01 | ||
| Three ways to make a phone call | | Three ways to make a phone call | ||
|- | |- | ||
| Answer a Call | | Answer a Call | ||
| − | | | + | | [[OpenStage 40 SIP: Answer a Call|Video]] |
| 00:43 | | 00:43 | ||
| − | | | + | | [[OpenStage 60 SIP: Answer a Call|Video]] |
| 00:42 | | 00:42 | ||
| Various methods to answer a call | | Various methods to answer a call | ||
|- | |- | ||
| End a Call | | End a Call | ||
| − | | | + | | [[OpenStage 40 SIP: End a Call|Video]] |
| 00:33 | | 00:33 | ||
| − | | | + | | [[OpenStage 60 SIP: End a Call|Video]] |
| 00:34 | | 00:34 | ||
| Various methods to end a call | | Various methods to end a call | ||
|- | |- | ||
| Using Headset | | Using Headset | ||
| − | | | + | | [[OpenStage 40 SIP: Using the Headset|Video]] |
| 00:45 | | 00:45 | ||
| − | | | + | | [[OpenStage 60 SIP: Using the Headset|Video]] |
| 00:54 | | 00:54 | ||
| Place, answer, and end a call using the headset | | Place, answer, and end a call using the headset | ||
| Line 106: | Line 107: | ||
|- | |- | ||
| '''Feature handling''' | | '''Feature handling''' | ||
| − | | | + | | [[OpenStage 40 SIP: Advanced Call Handling|Video]] |
| 10:15 | | 10:15 | ||
| − | | | + | | [[OpenStage 60 SIP: Advanced Call Handling|Video]] |
| 10:18 | | 10:18 | ||
| Comprehensive overview | | Comprehensive overview | ||
|- | |- | ||
| Hold/Retrive a Call | | Hold/Retrive a Call | ||
| − | | | + | | [[OpenStage 40 SIP: Hold a Call|Video]] |
| 01:27 | | 01:27 | ||
| − | | | + | | [[OpenStage 60 SIP: Hold a Call|Video]] |
| 01:28 | | 01:28 | ||
| Hold/Retrieve a call using context menu or FPK | | Hold/Retrieve a call using context menu or FPK | ||
|- | |- | ||
| Make a Conference Call | | Make a Conference Call | ||
| − | | | + | | [[OpenStage 40 SIP: Place a Conference Call|Video]] |
| 01:32 | | 01:32 | ||
| − | | | + | | [[OpenStage 60 SIP: Place a Conference Call|Video]] |
| 01:49 | | 01:49 | ||
| Conference call using context menu | | Conference call using context menu | ||
|- | |- | ||
| Transfer a Call | | Transfer a Call | ||
| − | | | + | | [[OpenStage 40 SIP: Transfer a Call|Video]] |
| 04:02 | | 04:02 | ||
| − | | | + | | [[OpenStage 60 SIP: Transfer a Call|Video]] |
| 03:51 | | 03:51 | ||
| Describes three different ways to transfer a call | | Describes three different ways to transfer a call | ||
|- | |- | ||
| Programming Call Forwarding | | Programming Call Forwarding | ||
| − | | | + | | [[OpenStage 40 SIP: Programming Call Forwarding|Video]] |
| 02:05 | | 02:05 | ||
| − | | | + | | [[OpenStage 60 SIP: Programming Call Forwarding|Video]] |
| 01:50 | | 01:50 | ||
| Programming Call Forwarding using favorites,<br/>turning Call Forwarding on/off | | Programming Call Forwarding using favorites,<br/>turning Call Forwarding on/off | ||
|- | |- | ||
| Deflecting a Call | | Deflecting a Call | ||
| − | | | + | | [[OpenStage 40 SIP: Deflecting a Call|Video]] |
| 01:33 | | 01:33 | ||
| − | | | + | | [[OpenStage 60 SIP: Deflecting a Call|Video]] |
| 01:45 | | 01:45 | ||
| Deflect a call; deflect to Voicemail using FPK | | Deflect a call; deflect to Voicemail using FPK | ||
|- | |- | ||
| − | | colspan="6" | | + | <!--| colspan="6" | |
|- | |- | ||
| '''Enhanced telephony''' | | '''Enhanced telephony''' | ||
| Line 175: | Line 176: | ||
| | | | ||
| | | | ||
| − | | | + | | --> |
|} | |} | ||
Revision as of 08:05, 21 April 2011
This page gives an overview about all available Trainings for OpenStage phones.
Contents
Quick Reference Cards (based on OpenStage SIP V2 R1)
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.
To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our Com Shop too (language can be changed in the shop).
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | 
|
|
| |
 Quick Reference Card OpenStage 40 SIP
|
Quick Reference Card OpenStage 60-80 SIP
|
How to get your desired video by using the Quick Reference Card
| 1. Click on one of the QRCs. | 2. Scroll to the second page. | 3. Click on one of the headlines. | 4. Enjoy the Video Tutorial! |
|
|
|
165px |
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Download this video as an MP4 file in different sizes: High (11.4 MB) | Low (1.7 MB)
The media player is loading...
Instructor: Robert Arandjelovic, Product Marketing Devices
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
Quick Reference Card Scenarios
Based on OpenStage SIP V2 R1.
| OpenStage 40 | Length | OpenStage 60/80 | Length | Content | |
| Basic telephony | Video | 04:17 | Video | 03:56 | Comprehensive overview |
| Place a Call | Video | 02:31 | Video | 02:01 | Three ways to make a phone call |
| Answer a Call | Video | 00:43 | Video | 00:42 | Various methods to answer a call |
| End a Call | Video | 00:33 | Video | 00:34 | Various methods to end a call |
| Using Headset | Video | 00:45 | Video | 00:54 | Place, answer, and end a call using the headset |
| Feature handling | Video | 10:15 | Video | 10:18 | Comprehensive overview |
| Hold/Retrive a Call | Video | 01:27 | Video | 01:28 | Hold/Retrieve a call using context menu or FPK |
| Make a Conference Call | Video | 01:32 | Video | 01:49 | Conference call using context menu |
| Transfer a Call | Video | 04:02 | Video | 03:51 | Describes three different ways to transfer a call |
| Programming Call Forwarding | Video | 02:05 | Video | 01:50 | Programming Call Forwarding using favorites, turning Call Forwarding on/off |
| Deflecting a Call | Video | 01:33 | Video | 01:45 | Deflect a call; deflect to Voicemail using FPK |
Further Scenarios (Under Investigation)
| OpenStage 40 | Length | OpenStage 60/80 | Length | Content | |
| Message services | |||||
| Voicemail | planned | planned | |||
| Directory services | |||||
| LDAP | planned | planned | |||
| Phonebook | planned | planned | |||
| OpenStage Manager | |||||
| Basic | N/A | planned | How to connect, Phonebook synchronisation | ||
| Extended functions | N/A | planned | Working with picture clips, MP3- ringer tones, Slideshow | ||
| User Menu | |||||
| Basic |
Login, Set Date & Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information | ||||
| Extended functions | Phone customization options | ||||
| Functions | |||||
| Part 1 | From Selected Dialing to Transfer a call | ||||
| Part 2 | From Deflecting to Mobility | ||||
| Part 3 | From Directed Pickup to Start Phonebook | ||||
| XML Applications | |||||
| Setup | N/A | ||||
| Examples | N/A | ||||
| Web Based Management | |||||
| Acessing the WBM | |||||
| Configuring the user settings | |||||
| OSC UC@OpenStage |
Web-based Training
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download the training directly to your PC or company server to start from there.
| 15-p.jpg OpenStage 15 |
 OpenStage 40 |
 OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) |  Link to WBT
| ||
| End-User Training (Premium) | Ordering Info
| ||
| Training for Admins | Link to WBT
| ||
| HFA | |||
|
End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | ||
|
End-User Training HiPath 4000 |
N/A | ||
|
Training for Admins All HFA platforms |
|||
Download area
All Web-based Training courses can be downloaded and installed locally.
|
How to do?
|
SIP
SIP Administrator Training 
SIP Administratoren Training
End-user Training (standard) OS 15 / End-user Training (standard) OS 15
End-user Training (standard) OS 40 / End-user Training (standard) OS 40
End-user Training (standard) OS 60-80 / End-user Training (standard) OS 60-80
HFA
HFA Administrator Training / HFA Administratoren Training
HiPath 4000
OS40 @ HiPath 4000 End User Training / OS40 @ HiPath 4000 Anwendertraining
OS60-80 @ HiPath 4000 End User Training / OS60-80 @ HiPath 4000 Anwendertraining
HiPath 2000, HiPath 3000, OpenScape Office
OS40 @ H2k, H3k, OpenScapeOffice End User Training / OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining
OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining
