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Difference between revisions of "OpenStage Training"

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<accesscontrol>OS-Training</accesscontrol> __NOTOC__ This page gives an overview about all available trainings for OpenStage phones.  
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<accesscontrol>OS-Training</accesscontrol> __NOTOC__ This page gives an overview about all available trainings for OpenStage phones. <br>  
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<br>
 
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== Quick Reference Cards  ==
 
  
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Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones.
+
== '''Quick Reference Cards''' ==
−
Open the PDF in the browser, or download it directly on your PC. Most of the ''"Important Operating procedures"'' contain a link with an video explanation and demonstration of the feature.
 
  
−
Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.
+
Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the ''"Important Operating procedures"'' contain a link with an video explanation and demonstration of the feature.  
  
−
{| border="1" cellspacing="1" cellpadding="1" width="600"  
+
Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.
 +
 
 +
{| width="600" cellspacing="1" cellpadding="1" border="1"
 
|-
 
|-
 
| align="center" | '''Technology'''  
 
| align="center" | '''Technology'''  
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|-
 
|-
 
| '''SIP'''  
 
| '''SIP'''  
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| align="center" | [[Image:OS 40 QRC.JPG|link=http://wiki.siemens-enterprise.com/images/e/e4/Quick_Reference_Card_OpenStage_40_SIP.pdf]]&nbsp;  
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| align="center" | [[Image:OS 40 QRC.JPG|OS 40 QRC.JPG]]&nbsp;  
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| align="center" | [[Image:OS60-80 QRC.JPG|link=http://wiki.siemens-enterprise.com/images/b/b8/Quick_Reference_Card_OpenStage_60-80_SIP.pdf]]&nbsp;
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| align="center" | [[Image:OS60-80 QRC.JPG|OS60-80 QRC.JPG]]&nbsp;
 
|-
 
|-
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|
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|  
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|*{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}  
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| *{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}  
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|*{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
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| *{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
 
|-
 
|-
 
| '''HFA'''  
 
| '''HFA'''  
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| available end of Jan 11
+
| available end of Jan 11  
 
| available end of Jan 11
 
| available end of Jan 11
 
|-
 
|-
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|  
 
|  
 
|}
 
|}
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<br>
 
  
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== Video Trainings  ==
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<br>
 +
 
 +
== '''Video Trainings''' ==
  
 
@Robert: pls write down 2-3 sentences about the goal and structure of the video training  
 
@Robert: pls write down 2-3 sentences about the goal and structure of the video training  
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{| width="100%" cellspacing="1" cellpadding="1" border="1"
 
{| width="100%" cellspacing="1" cellpadding="1" border="1"
 
|-
 
|-
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| width="150" | <br>
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| width="150" | <br>  
 
| width="80" | '''OpenStage 40'''  
 
| width="80" | '''OpenStage 40'''  
 
| width="20" | '''length'''  
 
| width="20" | '''length'''  
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| 04:17  
 
| 04:17  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| comprehensive overview
 
| comprehensive overview
 
|-
 
|-
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| 02:31  
 
| 02:31  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| three&nbsp;options how to make a phone call
 
| three&nbsp;options how to make a phone call
 
|-
 
|-
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| 00:43  
 
| 00:43  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| all options to answer a call
 
| all options to answer a call
 
|-
 
|-
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| 00:45  
 
| 00:45  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| Place, Answer, End a call using a headset
 
| Place, Answer, End a call using a headset
 
|-
 
|-
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
 
| <br>
 
|-
 
|-
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| 10:15  
 
| 10:15  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| comprehensive overview
 
| comprehensive overview
 
|-
 
|-
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| 01:27  
 
| 01:27  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| Hold/Retrieve a Call using context menu or FPK
 
| Hold/Retrieve a Call using context menu or FPK
 
|-
 
|-
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| 01:32  
 
| 01:32  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| Conference call using context menu
 
| Conference call using context menu
 
|-
 
|-
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| 04:02  
 
| 04:02  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| describes the 3 different possibilities to transfer a call
 
| describes the 3 different possibilities to transfer a call
 
|-
 
|-
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| 02:05  
 
| 02:05  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| programming call forwarding using favorites; turning Call Forwarding for All calls on/off
 
| programming call forwarding using favorites; turning Call Forwarding for All calls on/off
 
|-
 
|-
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| 01:33  
 
| 01:33  
 
| Video  
 
| Video  
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| <br>
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| <br>  
 
| Deflect a call; Deflect to Voicemail using FPK
 
| Deflect a call; Deflect to Voicemail using FPK
 
|-
 
|-
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| <br>  
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| <br>  
 
| <br>
 
| <br>
 
|-
 
|-
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==== Enhanced telephony  ====
 
==== Enhanced telephony  ====
  
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
 
| <br>
 
| <br>
 
|-
 
|-
 
| Dialing from Caller List  
 
| Dialing from Caller List  
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| planned<br>
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| planned<br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
 
| Using missed, dialed, recieived, forwarded call lists
 
| Using missed, dialed, recieived, forwarded call lists
 
|-
 
|-
 
| Audio features  
 
| Audio features  
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| planned
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| planned  
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| <br>
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| <br>  
−
| <br>
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| <br>  
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| <br>
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| <br>  
 
| Mute, Switching Speakerphone/Handset mode
 
| Mute, Switching Speakerphone/Handset mode
 
|-
 
|-
 
| Saving a function to a key  
 
| Saving a function to a key  
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| planned
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| planned  
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| <br>
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| <br>  
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| <br>
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| <br>  
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| <br>
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| <br>  
 
| <br>
 
| <br>
 
|}
 
|}
  
−
<br>
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<br>  
  
 
=== Further scenarios (Under Investigation)<br>  ===
 
=== Further scenarios (Under Investigation)<br>  ===
  
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{| cellspacing="1" cellpadding="1" border="1" width="100%"
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{| width="100%" cellspacing="1" cellpadding="1" border="1"
 
|-
 
|-
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| width="150" | '''  '''
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| width="150" |  
 
| width="80" | '''OpenStage 40'''  
 
| width="80" | '''OpenStage 40'''  
 
| width="20" | '''length'''  
 
| width="20" | '''length'''  
 
| width="80" | '''OpenStage 60/80'''  
 
| width="80" | '''OpenStage 60/80'''  
 
| width="20" | '''length'''  
 
| width="20" | '''length'''  
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| width="220"| '''content'''
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| width="220" | '''content'''
 
|-
 
|-
 
|  
 
|  
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|-
 
|-
 
| Voicemail  
 
| Voicemail  
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| planned
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| planned  
 
|  
 
|  
 
| planned  
 
| planned  
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|-
 
|-
 
| LDAP  
 
| LDAP  
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| planned
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| planned  
 
|  
 
|  
 
| planned  
 
| planned  
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|-
 
|-
 
| Phonebook&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>  
 
| Phonebook&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>  
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| planned
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| planned  
 
|  
 
|  
 
| planned  
 
| planned  
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|  
 
|  
 
|}
 
|}
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  Kommentar Ende -->
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  Kommentar Ende --> <br>  
−
<br>
 
−
== Web based trainings  ==
 
  
−
Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download&nbsp; the training on your PC / company webserver to start from there.<br>
+
== '''Web based trainings'''  ==
 +
 
 +
Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download&nbsp; the training on your PC / company webserver to start from there.<br>  
  
 
{| width="80%" cellspacing="1" cellpadding="1" border="1"
 
{| width="80%" cellspacing="1" cellpadding="1" border="1"
 
|-
 
|-
−
| width="220" | '''  '''
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| width="220" |  
−
| width="180" | [[Image:15-p.jpg|150px]] '''OpenStage 15'''  
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| width="180" | [[Image:15-p.jpg|150px|15-p.jpg]] '''OpenStage 15'''  
−
| width="180" | [[Image:os40-p.jpg|165px]] '''OpenStage 40'''  
+
| width="180" | [[Image:os40-p.jpg|165px|os40-p.jpg]] '''OpenStage 40'''  
−
| width="180" | [[Image:os60-p.jpg|165px]] '''OpenStage 60/80'''
+
| width="180" | [[Image:os60-p.jpg|165px|os60-p.jpg]] '''OpenStage 60/80'''
 
|-
 
|-
 
| '''SIP'''  
 
| '''SIP'''  
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=== Download area  ===
 
=== Download area  ===
  
−
All Web based trainings can be downloaded and installed locally.  
+
All Web based trainings can be downloaded and installed locally. {{Info|
−
{{Info|
 
 
How to do?<br>  
 
How to do?<br>  
 
#Download and Save the zip container on your PC / server  
 
#Download and Save the zip container on your PC / server  
 
#Unzip the folder  
 
#Unzip the folder  
 
#Access the index.html file using your browser  
 
#Access the index.html file using your browser  
−
#For web access make sure that a webserver (e.g. Apache) is running |}}
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#For web access make sure that a webserver (e.g. Apache) is running |}} <br>  
−
<br>
 
  
 
==== SIP  ====
 
==== SIP  ====
  
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminen.zip SIP Administrator Training] {{de}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminde.zip SIP Administratoren Training]
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminen.zip SIP Administrator Training] {{de}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminde.zip SIP Administratoren Training]  
  
 
{{en}} End-user Training (standard) OS 15 / {{de}}End-user Training (standard) OS 15  
 
{{en}} End-user Training (standard) OS 15 / {{de}}End-user Training (standard) OS 15  
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{{en}} End-user Training (standard) OS 60-80 / {{de}} End-user Training (standard) OS 60-80  
 
{{en}} End-user Training (standard) OS 60-80 / {{de}} End-user Training (standard) OS 60-80  
  
−
<br>
+
<br>
 +
 
 +
==== HFA  ====
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_en.zip HFA Administrator Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_de.zip HFA Administratoren Training] <br>  
  
−
==== HFA ====
+
===== HiPath 4000 =====
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_en.zip HFA Administrator Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_de.zip HFA Administratoren Training]
 
−
<br>
 
−
===== HiPath 4000 =====
 
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_en.zip OS40 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_de.zip OS40 @ HiPath 4000 Anwendertraining]
 
  
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_en.zip OS40 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_de.zip OS40 @ HiPath 4000 Anwendertraining]  
  
−
===== HiPath 2000, 3000, OpenScape Office =====
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]  
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_en.zip OS40 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_de.zip OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining]
 
  
−
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_en.zip OS60-80 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_de.zip OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining]
+
===== HiPath 2000, 3000, OpenScape Office  =====
  
−
<br>
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_en.zip OS40 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_de.zip OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining]
  
−
<!--
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_en.zip OS60-80 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_de.zip OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining]
 +
 
 +
<br> <!--
 
== Further links  ==
 
== Further links  ==
  
 
Verweis auf Phone Guide Live  
 
Verweis auf Phone Guide Live  
−
-->
+
-->  
 +
 
 
[[Category:OpenStage_Training]]
 
[[Category:OpenStage_Training]]

Revision as of 07:22, 24 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.

Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 
*pdf.png  Quick Reference Card OpenStage 40 SIP *pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA available end of Jan 11 available end of Jan 11


Video Trainings

@Robert: pls write down 2-3 sentences about the goal and structure of the video training

Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)

each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)

Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates

Quick Reference card scenarios


 OpenStage 40 length OpenStage 60/80 length Content

Basic telephony

 International (English) Video 04:17 Video
comprehensive overview
Place a Call International (English) Video 02:31 Video
three options how to make a phone call
Answer a Call International (English) Video 00:43 Video
all options to answer a call
End a Call International (English) Video 00:33 International (English) Video 00:34 all options to End a Call
Using headset International (English) Video 00:45 Video
Place, Answer, End a call using a headset






Feature handling

 International (English) Video 10:15 Video
comprehensive overview
Hold/Retrive a Call International (English) Video 01:27 Video
Hold/Retrieve a Call using context menu or FPK
Make a Conference Call International (English) Video 01:32 Video
Conference call using context menu
Transfer a Call International (English) Video 04:02 Video
describes the 3 different possibilities to transfer a call
Programming Call Forwarding International (English) Video  02:05 Video
programming call forwarding using favorites; turning Call Forwarding for All calls on/off
Deflecting a Call International (English) Video 01:33 Video
Deflect a call; Deflect to Voicemail using FPK






Enhanced telephony




Dialing from Caller List planned


Using missed, dialed, recieived, forwarded call lists
Audio features planned


Mute, Switching Speakerphone/Handset mode
Saving a function to a key planned




Further scenarios (Under Investigation)

OpenStage 40 length OpenStage 60/80 length content

Message services

                                                                              
Voicemail planned planned

Directory services

LDAP planned planned
Phonebook                          
planned planned

OpenStage Manager
Basic N/A planned how to connect, Phonebook synchronisation
Extended functions N/A planned working with picture clips, MP3- ringer tones, Slide-show

User Menu
Basic

login, set date&time, audio settings, phone settings, language settings,

Password, Reset, Network Information 

Extended functions Configure your phones for your needs

Functions
Part 1 from Selected Dialing to Transfer a call
Part 2 from Deflecting to Mobility
Part 3 from Directed Pickup to Start Phonebook

XML-Applications
Setup N/A
Examples N/A

Web Based Management
Acessing the WBM
Configuring the user settings

OSC UC@OpenStage

Web based trainings

Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download  the training on your PC / company webserver to start from there.

15-p.jpg OpenStage 15 os40-p.jpg OpenStage 40 os60-p.jpg OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for admins International (English)  Link to WBT

Deutschland  Link zum WBT

HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for admins

all HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

 

Download area

All Web based trainings can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running

SIP

International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80


HFA

International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, 3000, OpenScape Office

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

International (English)  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining


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