Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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@Robert: pls write down 2-3 sentences about the goal and structure of the video training | @Robert: pls write down 2-3 sentences about the goal and structure of the video training | ||
| − | Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video) | + | Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video) |
| − | each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK) | + | each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK) |
| − | Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates | + | Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates |
=== Quick Reference card scenarios === | === Quick Reference card scenarios === | ||
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| '''OpenStage 60/80''' | | '''OpenStage 60/80''' | ||
| '''length''' | | '''length''' | ||
| − | | ''' | + | | '''Content''' |
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==== Basic telephony ==== | ==== Basic telephony ==== | ||
| − | | Video | + | | Video |
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| − | | Video | + | | Video |
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| comprehensive overview | | comprehensive overview | ||
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==== Feature handling ==== | ==== Feature handling ==== | ||
| − | | Video | + | | Video |
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| − | | Video | + | | Video |
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| comprehensive overview | | comprehensive overview | ||
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| '''OpenStage 60/80''' | | '''OpenStage 60/80''' | ||
| '''length''' | | '''length''' | ||
| − | | ''' | + | | '''content''' |
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| e/o Feb 11 | | e/o Feb 11 | ||
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| − | | e/o Feb 11 | + | | e/o Feb 11 |
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| e/o Feb 11 | | e/o Feb 11 | ||
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| − | | e/o Feb 11 | + | | e/o Feb 11 |
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| e/o Feb 11 | | e/o Feb 11 | ||
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| − | | e/o Feb 11 | + | | e/o Feb 11 |
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| − | | Basic | + | | Basic |
| − | | N/A | + | | N/A |
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| − | | e/o March 11 | + | | e/o March 11 |
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| how to connect, Phonebook synchronisation | | how to connect, Phonebook synchronisation | ||
|- | |- | ||
| − | | Extended functions | + | | Extended functions |
| − | | N/A | + | | N/A |
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| − | | e/o March 11 | + | | e/o March 11 |
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| working with picture clips, MP3- ringer tones, Slide-show | | working with picture clips, MP3- ringer tones, Slide-show | ||
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| − | | Basic | + | | Basic |
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| login, set date&time, audio settings, phone settings, language settings, Password, Reset, Network Information | | login, set date&time, audio settings, phone settings, language settings, Password, Reset, Network Information | ||
|- | |- | ||
| − | | Extended functions | + | | Extended functions |
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| − | | Part 1 | + | | Part 1 |
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| from ''Selected Dialing'' to ''Transfer a call'' | | from ''Selected Dialing'' to ''Transfer a call'' | ||
|- | |- | ||
| − | | Part 2 | + | | Part 2 |
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| from ''Deflecting ''to ''Mobility'' | | from ''Deflecting ''to ''Mobility'' | ||
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| − | | Part 3 | + | | Part 3 |
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| − | | Setup | + | | Setup |
| + | | N/A | ||
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| + | | Examples | ||
| + | | N/A | ||
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| + | === Keyset / Multiline Operation === | ||
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| + | {| border="1" cellspacing="1" cellpadding="1" width="500" | ||
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| + | | '''OpenStage 40''' | ||
| + | | '''length''' | ||
| + | | '''OpenStage 60/80''' | ||
| + | | '''length''' | ||
| + | | '''Content''' | ||
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| + | | Two - line keyset operations | ||
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| + | | E/A-Cockpit | ||
| N/A | | N/A | ||
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Revision as of 16:02, 17 January 2011
<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.
Quick Reference Cards
Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.
Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | 
|
|
* Quick Reference Card OpenStage 40 SIP
|
* Quick Reference Card OpenStage 60-80 SIP
| |
| HFA | available end of Jan 11 | available end of Jan 11 |
Video Trainings
@Robert: pls write down 2-3 sentences about the goal and structure of the video training
Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)
each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)
Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates
Quick Reference card scenarios
| OpenStage 40 | length | OpenStage 60/80 | length | Content | |
Basic telephony |
Video | Video | comprehensive overview | ||
| Place a Call | Video | Video | three options how to make a phone call | ||
| Answer a Call | Video | Video | all options to answer a call | ||
| End a Call | Video | Video | all options to End a Call | ||
| Using headset | Video | Video | Place, Answer, End a call using a headset | ||
Feature handling |
Video | Video | comprehensive overview | ||
| Hold/Retrive a Call | Video | Video | Hold/Retrieve a Call using context menu or FPK | ||
| Make a Conference Call | Video | Video | Conference call using context menu | ||
| Transfer a Call | Video | Video | describes the 3 different possibilities to transfer a call | ||
| Programming Call Forwarding | Video | Video | programming call forwarding using favorites; turning Call Forwarding for All calls on/off | ||
| Deflecting a Call | Video | Video | Deflect a call; Deflect to Voicemail using FPK | ||
Enhanced telephony |
|||||
| Dialing from Caller List | e/o Feb 11 | Using missed, dialed, recieived, forwarded call lists | |||
| Callback | e/o Feb 11 | ||||
| Audio features | e/o Feb 11 | Mute, Switching Speakerphone/Handset mode | |||
| Saving a function to a key | e/o Feb 11 |
Further scenarios
| OpenStage 40 | length | OpenStage 60/80 | length | content | |
Message services |
|||||
| Voicemail | e/o Feb 11 | e/o Feb 11 | |||
Directory services
|
|||||
| LDAP | e/o Feb 11 | e/o Feb 11 | |||
| Phonebook |
e/o Feb 11 | e/o Feb 11 | |||
OpenStage Manager |
|||||
| Basic | N/A | e/o March 11 | how to connect, Phonebook synchronisation | ||
| Extended functions | N/A | e/o March 11 | working with picture clips, MP3- ringer tones, Slide-show | ||
User Menu |
|||||
| Basic | login, set date&time, audio settings, phone settings, language settings, Password, Reset, Network Information | ||||
| Extended functions | Configure your phones for your needs | ||||
Functions |
|||||
| Part 1 | from Selected Dialing to Transfer a call | ||||
| Part 2 | from Deflecting to Mobility | ||||
| Part 3 | from Directed Pickup to Start Phonebook | ||||
XML-Applications |
|||||
| Setup | N/A | ||||
| Examples | N/A | ||||
Keyset / Multiline Operation
| OpenStage 40 | length | OpenStage 60/80 | length | Content | |
| Two - line keyset operations | |||||
| E/A-Cockpit | N/A | ||||
Web based trainings
Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".
| OpenStage 15 | OpenStage 40 | OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) |  Link to WBT
| ||
| End-User Training (Premium) | |||
| Training for admins | Download WBT (28MB ZIP file download)
| ||
| HFA | |||
| End-User Training | |||
| Training for admins | |||
| TDM | |||
| End-User Training | |||
| Training for admins | |||
Further links
Verweis auf Phone Guide Live
