Difference between revisions of "optiPoint MoH Converting"
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| + | {{constr|[[User:Christian.kaehler|Christian.kaehler]] 10:53, 29 November 2006 (CET)}} | ||
| + | <div class="breadcrumb"> | ||
| + | {{up}} [[How To]] | ||
| + | </div> | ||
| + | == Music On Hold == | ||
| + | |||
| + | If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call. | ||
| + | The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)". | ||
| + | |||
| + | optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself. | ||
| + | |||
| + | Providing a customized MoH requires 4 steps: | ||
| + | * Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations. | ||
| + | * Install the {{File-DL|MoH file generator|zip}} tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC. | ||
| + | * Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool. | ||
| + | * Download the converted file to the phone - as described in the {{File-DL|Administration Manual optiPoint 410-420 S family|pdf}}. | ||
| + | |||
| + | The source file has to be in the * {{wp|en|Wav|WAV}} format {{fixme| Provide details on format, size, duration of the source file |[[User:Christian.kaehler|Christian.kaehler]] 10:53, 29 November 2006 (CET)}} | ||
| + | Transforming the file is done by a little command line tool (MoH file generator) that does three things: | ||
| + | * Performing a command line call to the SOX tool for transforming the audio data | ||
| + | * adding some information elements specific to the optiPoint phones | ||
| + | * merging this data into a result file | ||
| + | |||
| + | The following screen shot shows an example for calling the MoH file generator for converting a file ('source.wav') into the result file ('out1.wav'). | ||
| + | [[Image:optiPoint_MoH_Generator.jpg|none|thumb|Calling the optiPoint MoH tool]] | ||
| + | |||
| + | [[Category:optiPoint]] | ||
| + | [[Category:Configuration]] | ||
Revision as of 20:08, 3 December 2006
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This article or section is currently under construction. In order to avoid editing conflicts, please wait until this message is removed or contact the author (Christian.kaehler 10:53, 29 November 2006 (CET)). |
Music On Hold
If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call. The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".
optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.
Providing a customized MoH requires 4 steps:
- Select a source file with the desired voice/speech - pls. note that this is subject to copyright and other legal regulations.
- Install the
MoH file generator tool and the SOX tool on a Windows PC. - Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
- Download the converted file to the phone - as described in the
Administration Manual optiPoint 410-420 S family.
The source file has to be in the * 
WAV format
Transforming the file is done by a little command line tool (MoH file generator) that does three things:
- Performing a command line call to the SOX tool for transforming the audio data
- adding some information elements specific to the optiPoint phones
- merging this data into a result file
The following screen shot shows an example for calling the MoH file generator for converting a file ('source.wav') into the result file ('out1.wav').
