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Difference between revisions of "CT"

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(Attended Call Transfer)
(Attended Call Transfer)
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!! DRAFT !!
 
!! DRAFT !!
  
{| {{DefaultTable}}
+
{|  
! Action
+
! width="100" | Step 1
! width="150" | Subscriber A
+
! width="100" | Step 2
! width="150" | Subscriber B
+
! width="100" | Step 3
! width="150" | Subscriber C
+
! width="100" | Step 4
|-
+
! width="100" | Step 5
| bgcolor="#fafaf0" | '''B''' talks to '''A'''
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-talk.png]]
 
| -
 
|-
 
| bgcolor="#fafaf0" | '''B''' puts '''A''' on hold
 
| hears [[MoH]]
 
| hears proceed-to-dial tone
 
| -
 
|-
 
| bgcolor="#fafaf0" | '''B''' calls '''C'''
 
| hears [[MoH]]
 
| hears dial tone
 
| [[Image:symb-tel-ring.png]] [[Image:symb-tel-offhook.png]]
 
 
|-
 
|-
| bgcolor="#fafaf0" | '''B''' talks to '''C'''
+
| [[Image:call-a-b.png|center]]
| hears [[MoH]]
+
| [[Image:call-a-hold-b.png|center]]
| [[Image:symb-tel-talk.png]]
+
| [[Image:call-a-hold-b-call-c.png|center]]
| [[Image:symb-tel-talk.png]]
+
| [[Image:call-c-a-hold-b.png|center]]
|-
+
| [[Image:call-a-c.png|center]]
| bgcolor="#fafaf0" | '''B''' transfers held call '''A''' to '''C'''
 
| [[Image:symb-tel-talk.png]]
 
| [[Image:symb-tel-onhook.png]]  
 
| [[Image:symb-tel-talk.png]]
 
|}
 
 
 
{|
 
! X - Y
 
! X - Y
 
! X - Y
 
! X - Y
 
! X - Y
 
 
|-
 
|-
| [[Image:call-a-b.png]]
+
| align="center" | '''A''' talks to '''B'''
| [[Image:call-a-hold-b.png]]
+
| align="center" | '''A''' puts '''B''' on hold<br>'''B''' hears [[MoH]]
| [[Image:call-a-hold-b-call-c.png]]
+
| align="center" | '''A''' calls '''C'''
| [[Image:call-c-a-hold-b.png]]
+
| align="center" | '''A''' announces '''C'''<br>the call '''B'''
| [[Image:call-a-c.png]]
+
| align="center" | '''A''' transfers<br>held call '''B''' to '''C'''
 
|}
 
|}
  

Revision as of 07:53, 13 September 2006

CT = Call Transfer

Operating sequences

Attended Call Transfer

!! DRAFT !!

Step 1 Step 2 Step 3 Step 4 Step 5
call-a-b.png
call-a-hold-b.png
call-a-hold-b-call-c.png
call-c-a-hold-b.png
call-a-c.png
A talks to B A puts B on hold
B hears MoH
A calls C A announces C
the call B
A transfers
held call B to C

Semi-attended Call Transfer

Unscreened Call Transfer

See also/Siehe auch