Difference between revisions of "myPortal to go"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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== Supported Mobile Platforms == | == Supported Mobile Platforms == | ||
− | * Apple iOS 6. | + | * Apple iOS 6.1 or higher (iOS 10.0 or higher for VoIP) |
* Android 4.0 or higher (Android 5.0 or higher recommended for VoIP) | * Android 4.0 or higher (Android 5.0 or higher recommended for VoIP) | ||
Revision as of 08:18, 21 February 2017
Contents
Overview
myPortal to go is a feature-rich unified communications app for iOS and Android smartphones. It is compatible to OpenScape Business V1R3 systems and higher and supports both UC Smart and UC Suite.
Features
Besides convenient dialing incl. one number service, myPortal to go offers access to many other UC related features like:
- favorites
- directories
- journal
- presence status
- voicemail access
- etc.
The following document contains a comlete feature description of myPortal to go.
Supported Mobile Platforms
- Apple iOS 6.1 or higher (iOS 10.0 or higher for VoIP)
- Android 4.0 or higher (Android 5.0 or higher recommended for VoIP)
VoIP Feature Device Dependencies
Dependent on the mobile operating system, the software version of OpenScape Business and the network environment, , myPortal to go offers the feature Voice over IP (VoIP).
Dependencies on Android devices
myPortal to go offers the Voice over IP (VoIP) option on Android, if following preconditions are fulfilled:
- Latest myPortal to go app from Google Play Store
- Device with Android 4.2 or higher (Android 5.0 or higher strongly recommended)
- Wi-Fi connection to OpenScape Business. Either via company WiFi or WiFi@home. (Configuration hints for WiFi@home can be found in the document How to configure system device@home)
- OpenScape Business V2R1 or higher (V2R2.1 or higher strongly recommended)
- One additional licensed System Client (HFA) per myPortal to go VoIP user
Note: The voice quality of the myPortal to go VoIP client depends on the HW performance and on the firmware version of the mobile device.
Manufacturer | Model | Android Version | Remarks |
Archos | 45B Platinum | 4.3 | ok |
Nexus 4 | 5.1.1 | ok | |
Huawei | Ascend Y530 | 4.3 | ok |
HTC | Desire 310 | 4.2.2 | ok |
HTC | Desire 510 | 4.4.3 | ok |
HTC | One Mini | 4.4.2 | high latency in VoIP calls |
LG | G2 | 5.0.2 | ok |
Motorola | Moto G (1.Gen) | 5.0 / 5.1 | ok. VoIP not usable with Android 4.4.x |
Motorola | Moto G (3.Gen) | 6.0 | ok. |
Samsung | Galaxy Nexus | 4.3 | high latency in VoIP calls |
Samsung | Galaxy Ace 3 | 4.2.2 | ok |
Samsung | S4 mini | 4.4.2 | ok |
Samsung | S4 / S4 LTE | 5.0 | ok. VoIP not usable with Android 4.4 |
Samsung | S5 | 6.0.1 | ok. |
Sony | Xperia Z1 Compact / Z3 | 4.4.4 | high latency in VoIP calls |
Note: The information given within the table is without any warranty.
Dependencies on Apple iOS Devices
myPortal to go offers the Voice over IP (VoIP) option on Apples iOS, if following preconditions are fulfilled:
- Latest myPortal to go app from Apple App Store
- Device with iOS version 10.0 or higher
- Wi-Fi connection to OpenScape Business. Either via company WiFi or WiFi@home. (Configuration hints for WiFi@home can be found in the document How to configure system device@home)
- OpenScape Business V2R2.1 or higher
- One additional licensed System Client (HFA) per myPortal to go VoIP user
Note: The VoIP app uses iOS framework functions with following restrictions which are defined by Apple.:
- iOS can terminate background mode of myPortal to go depending on battery current consumption.
- The myPortal to go app with an active VoIP call should not be placed into lock or home screen. Doing so the active call could be terminated.
- Automatic VoIP re-registration after WiFi signal lost and signal reestablish, can only be done if myPortal to go is active the foreground.
SW Deployment
The myPortal to go App is available in following AppStores
Android Store | Apple Store | |||
---|---|---|---|---|
QR-Code | https://play.google.com/store | http://store.apple.com |
Privacy
http://www.unify.com/us/Home/Internet/web/us/misc/tac/privacy_policy_myportal.aspx?tac=1