Difference between revisions of "OpenScape Desk Phone Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
| Line 34: | Line 34: | ||
| '''Basic Telephony''' | | '''Basic Telephony''' | ||
| [[OpenScape Desk Phone IP 35G: Basic call handling|Video]] | | [[OpenScape Desk Phone IP 35G: Basic call handling|Video]] | ||
| − | | | + | | 02:32 |
| [[OpenScape Desk Phone IP 55G: Basic call handling|Video]] | | [[OpenScape Desk Phone IP 55G: Basic call handling|Video]] | ||
| − | | | + | | 00:00 |
| All in one. | | All in one. | ||
|- | |- | ||
| Place a Call | | Place a Call | ||
| [[OpenScape Desk Phone IP 35G: Place a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Place a Call|Video]] | ||
| − | | 00: | + | | 00:59 |
| [[OpenScape Desk Phone IP 55G: Place a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Place a Call|Video]] | ||
| − | | | + | | 00:00 |
| Three ways to make a phone call. | | Three ways to make a phone call. | ||
|- | |- | ||
| Answer a Call | | Answer a Call | ||
| [[OpenScape Desk Phone IP 35G: Answer a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Answer a Call|Video]] | ||
| − | | 00: | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Answer a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Answer a Call|Video]] | ||
| − | | 00: | + | | 00:00 |
| Various methods to answer a call. | | Various methods to answer a call. | ||
|- | |- | ||
| End a Call | | End a Call | ||
| [[OpenScape Desk Phone IP 35G: End a Call|Video]] | | [[OpenScape Desk Phone IP 35G: End a Call|Video]] | ||
| − | | 00: | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: End a Call|Video]] | | [[OpenScape Desk Phone IP 55G: End a Call|Video]] | ||
| − | | 00: | + | | 00:00 |
| Various methods to end a call. | | Various methods to end a call. | ||
|- | |- | ||
| Using Headset | | Using Headset | ||
| [[OpenScape Desk Phone IP 35G: Using the Headset|Video]] | | [[OpenScape Desk Phone IP 35G: Using the Headset|Video]] | ||
| − | | 00: | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Using the Headset|Video]] | | [[OpenScape Desk Phone IP 55G: Using the Headset|Video]] | ||
| − | | 00: | + | | 00:00 |
| Place, answer, and end a call using the headset. | | Place, answer, and end a call using the headset. | ||
|- | |- | ||
| Line 71: | Line 71: | ||
| '''Feature Handling''' | | '''Feature Handling''' | ||
| [[OpenScape Desk Phone IP 35G: Advanced Call Handling|Video]] | | [[OpenScape Desk Phone IP 35G: Advanced Call Handling|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Advanced Call Handling|Video]] | | [[OpenScape Desk Phone IP 55G: Advanced Call Handling|Video]] | ||
| − | | | + | | 00:00 |
| All in one. | | All in one. | ||
|- | |- | ||
| Hold/Retrieve a Call | | Hold/Retrieve a Call | ||
| [[OpenScape Desk Phone IP 35G: Hold a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Hold a Call|Video]] | ||
| − | | 00: | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Hold a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Hold a Call|Video]] | ||
| − | | | + | | 00:00 |
| Hold/Retrieve a call using context menu or FPK. | | Hold/Retrieve a call using context menu or FPK. | ||
|- | |- | ||
| Make a Conference Call | | Make a Conference Call | ||
| [[OpenScape Desk Phone IP 35G: Place a Conference Call|Video]] | | [[OpenScape Desk Phone IP 35G: Place a Conference Call|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Place a Conference Call|Video]] | | [[OpenScape Desk Phone IP 55G: Place a Conference Call|Video]] | ||
| − | | | + | | 00:00 |
| Conference call using context menu. | | Conference call using context menu. | ||
|- | |- | ||
| Transfer a Call | | Transfer a Call | ||
| [[OpenScape Desk Phone IP 35G: Transfer a Call|Video]] | | [[OpenScape Desk Phone IP 35G: Transfer a Call|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Transfer a Call|Video]] | | [[OpenScape Desk Phone IP 55G: Transfer a Call|Video]] | ||
| − | | | + | | 00:00 |
| Describes three different ways to transfer a call. | | Describes three different ways to transfer a call. | ||
|- | |- | ||
| Programming Call Forwarding | | Programming Call Forwarding | ||
| [[OpenScape Desk Phone IP 35G: Programming Call Forwarding|Video]] | | [[OpenScape Desk Phone IP 35G: Programming Call Forwarding|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Programming Call Forwarding|Video]] | | [[OpenScape Desk Phone IP 55G: Programming Call Forwarding|Video]] | ||
| − | | | + | | 00:00 |
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | | Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | ||
|- | |- | ||
| Line 108: | Line 108: | ||
| '''Enhanced Telephony''' | | '''Enhanced Telephony''' | ||
| [[OpenScape Desk Phone IP 35G: Enhanced Telephony|Video]] | | [[OpenScape Desk Phone IP 35G: Enhanced Telephony|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Enhanced Telephony|Video]] | | [[OpenScape Desk Phone IP 55G: Enhanced Telephony|Video]] | ||
| − | | | + | | 00:00 |
| All in one. | | All in one. | ||
|- | |- | ||
| Dialing from Caller List | | Dialing from Caller List | ||
| [[OpenScape Desk Phone IP 35G: Dialing from Caller List|Video]] | | [[OpenScape Desk Phone IP 35G: Dialing from Caller List|Video]] | ||
| − | | 00: | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Dialing from Caller List|Video]] | | [[OpenScape Desk Phone IP 55G: Dialing from Caller List|Video]] | ||
| − | | | + | | 00:00 |
| Using the missed, dialed, received, forwarded call lists | | Using the missed, dialed, received, forwarded call lists | ||
|- | |- | ||
| Audio Features | | Audio Features | ||
| [[OpenScape Desk Phone IP 35G: Audio Features|Video]] | | [[OpenScape Desk Phone IP 35G: Audio Features|Video]] | ||
| − | | | + | | 00:00 |
| [[OpenScape Desk Phone IP 55G: Audio Features|Video]] | | [[OpenScape Desk Phone IP 55G: Audio Features|Video]] | ||
| − | | | + | | 00:00 |
| Mute, switching to Speakerphone/Handset mode | | Mute, switching to Speakerphone/Handset mode | ||
|} | |} | ||
Revision as of 10:16, 3 May 2013
|
You are here: |
 Home Devices OpenScape Desk Phone IP OpenScape Desk Phone Training
|
| The media player is loading...
|
This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.
So bookmark this site or the domain name www.deskphone-ip-training.com and come back regularly for updates!
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.
Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Scenarios
Based on OpenStage SIP V3 R2
| OpenScape Desk Phone IP 35G | Length | OpenScape Desk Phone IP 55G | Length | Content | |
| Basic Telephony | Video | 02:32 | Video | 00:00 | All in one. |
| Place a Call | Video | 00:59 | Video | 00:00 | Three ways to make a phone call. |
| Answer a Call | Video | 00:00 | Video | 00:00 | Various methods to answer a call. |
| End a Call | Video | 00:00 | Video | 00:00 | Various methods to end a call. |
| Using Headset | Video | 00:00 | Video | 00:00 | Place, answer, and end a call using the headset. |
| Feature Handling | Video | 00:00 | Video | 00:00 | All in one. |
| Hold/Retrieve a Call | Video | 00:00 | Video | 00:00 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 00:00 | Video | 00:00 | Conference call using context menu. |
| Transfer a Call | Video | 00:00 | Video | 00:00 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 00:00 | Video | 00:00 | Programming Call Forwarding using favorites, turning Call Forwarding on/off. |
| Enhanced Telephony | Video | 00:00 | Video | 00:00 | All in one. |
| Dialing from Caller List | Video | 00:00 | Video | 00:00 | Using the missed, dialed, received, forwarded call lists |
| Audio Features | Video | 00:00 | Video | 00:00 | Mute, switching to Speakerphone/Handset mode |
