Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser. | Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser. | ||
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Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates! | ||
Revision as of 11:08, 28 April 2011
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 Home Devices OpenStage OpenStage Training
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This page gives you an general overview of available training media for OpenStage phones.
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| Instructor: Robert Arandjelovic, Product Marketing Devices |
Contents
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
Scenarios
Based on OpenStage SIP V2 R1
| OpenStage 40 | Length | OpenStage 60/80 | Length | Content | |
| Basic telephony | Video | 04:17 | Video | 03:56 | Comprehensive overview |
| Place a Call | Video | 02:31 | Video | 02:01 | Three ways to make a phone call |
| Answer a Call | Video | 00:43 | Video | 00:42 | Various methods to answer a call |
| End a Call | Video | 00:33 | Video | 00:34 | Various methods to end a call |
| Using Headset | Video | 00:45 | Video | 00:54 | Place, answer, and end a call using the headset |
| Feature handling | Video | 10:15 | Video | 10:18 | Comprehensive overview |
| Hold/Retrive a Call | Video | 01:27 | Video | 01:28 | Hold/Retrieve a call using context menu or FPK |
| Make a Conference Call | Video | 01:32 | Video | 01:49 | Conference call using context menu |
| Transfer a Call | Video | 04:02 | Video | 03:51 | Describes three different ways to transfer a call |
| Programming Call Forwarding | Video | 02:05 | Video | 01:50 | Programming Call Forwarding using favorites, turning Call Forwarding on/off |
| Deflecting a Call | Video | 01:33 | Video | 01:45 | Deflect a call; deflect to Voicemail using FPK |
Quick Reference Cards
Based on OpenStage SIP V2 R1
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function.
To get a high-quality printed version of this Quick Reference Card, please contact your local sales partner. The Quick Reference Cards can be ordered at our Com Shop too (language can be changed in the shop).
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP |   Quick Reference Card OpenStage 40 SIP
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 Quick Reference Card OpenStage 60-80 SIP
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How to get your desired video by using the Quick Reference Card
| 1. Click on one of the QRCs. | 2. Scroll to the second page. | 3. Click on one of the headlines. | 4. Enjoy the Video Tutorial! |
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Web-based Training
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download the training directly to your PC or company server to start from there.
| 15-p.jpg OpenStage 15 |
 OpenStage 40 |
 OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) | Link to WBT | ||
| End-User Training (Premium) | Ordering Info | ||
| Training for Admins | Link to WBT | ||
| HFA | |||
| End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | Link to WBT | Link to WBT |
| End-User Training HiPath 4000 |
N/A | Link to WBT | Link to WBT |
| Training for Admins All HFA platforms |
Link to WBT | ||
Download area
All Web-based Training courses can be downloaded and installed locally.
- Download and Save the zip container on your PC / server.
- Unzip the folder.
- Access the index.html file using your browser.
- For web access make sure that a webserver (e.g. Apache) is running.
SIP
HFA
HiPath 4000
HiPath 2000, HiPath 3000, OpenScape Office
