Difference between revisions of "Consultation"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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| [[Image:call-a-b.png|center]] | | [[Image:call-a-b.png|center]] | ||
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− | | | + | | style="text-align:center;" | '''A''' talks to '''B''' |
− | | | + | | style="text-align:center;" | '''A''' calls '''C''',<br>'''B''' hears [[MOH]],<br>phone '''C''' rings |
− | | | + | | style="text-align:center;" | '''C''' goes off-hook,<br>'''A''' consults with '''C''' |
− | | | + | | style="text-align:center;" | '''C''' goes on-hook,<br>'''A''' talks to '''B''' again |
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Revision as of 11:44, 24 October 2012
Erläuterung
Bei einer Rückfrage wird während eines Gespräches ein zweiter Teilnehmer angerufen. Danach wird das Rückfragegespräch beendet und das ursprüngliche Gespräch wieder aufgenommen.
Operating sequences
Step 1 | Step 2 | Step 3 | Step 4 |
---|---|---|---|
A talks to B | A calls C, B hears MOH, phone C rings |
C goes off-hook, A consults with C |
C goes on-hook, A talks to B again |