Difference between revisions of "OpenStage Training"
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=== Further scenarios (Under Investigation)<br> === | === Further scenarios (Under Investigation)<br> === | ||
Revision as of 08:47, 24 January 2011
<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.
Quick Reference Cards
Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.
Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | 
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* Quick Reference Card OpenStage 40 SIP
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* Quick Reference Card OpenStage 60-80 SIP
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| HFA | planned Q1/11 |
planned Q1/11 |
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Video Trainings
@Robert: pls write down 2-3 sentences about the goal and structure of the video training
Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)
each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)
Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates
Quick Reference card scenarios
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OpenStage 40 | length | OpenStage 60/80 | length | Content |
Basic telephony |
 Video
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04:17 | Video | |
comprehensive overview |
| Place a Call | Video
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02:31 | Video | |
three options how to make a phone call |
| Answer a Call | Video
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00:43 | Video | |
all options to answer a call |
| End a Call | Video
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00:33 | Video
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00:34 | all options to End a Call |
| Using headset | Video
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00:45 | Video | |
Place, Answer, End a call using a headset |
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Feature handling |
Video
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10:15 | Video | |
comprehensive overview |
| Hold/Retrive a Call | Video
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01:27 | Video | |
Hold/Retrieve a Call using context menu or FPK |
| Make a Conference Call | Video
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01:32 | Video | |
Conference call using context menu |
| Transfer a Call | Video
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04:02 | Video | |
describes the 3 different possibilities to transfer a call |
| Programming Call Forwarding | Video
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02:05 | Video | |
programming call forwarding using favorites; turning Call Forwarding for All calls on/off |
| Deflecting a Call | Video
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01:33 | Video | |
Deflect a call; Deflect to Voicemail using FPK |
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Enhanced telephony |
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| Dialing from Caller List | planned |
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Using missed, dialed, recieived, forwarded call lists |
| Audio features | planned | |
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Mute, Switching Speakerphone/Handset mode |
| Saving a function to a key | planned | |
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Further scenarios (Under Investigation)
| OpenStage 40 | length | OpenStage 60/80 | length | content | |
Message services |
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| Voicemail | planned | planned | |||
Directory services
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| LDAP | planned | planned | |||
| Phonebook |
planned | planned | |||
OpenStage Manager |
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| Basic | N/A | planned | how to connect, Phonebook synchronisation | ||
| Extended functions | N/A | planned | working with picture clips, MP3- ringer tones, Slide-show | ||
User Menu |
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| Basic |
login, set date&time, audio settings, phone settings, language settings, Password, Reset, Network Information | ||||
| Extended functions | Configure your phones for your needs | ||||
Functions |
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| Part 1 | from Selected Dialing to Transfer a call | ||||
| Part 2 | from Deflecting to Mobility | ||||
| Part 3 | from Directed Pickup to Start Phonebook | ||||
XML-Applications |
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| Setup | N/A | ||||
| Examples | N/A | ||||
Web Based Management |
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| Acessing the WBM | |||||
| Configuring the user settings | |||||
OSC UC@OpenStage |
Web based trainings
Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download the training on your PC / company webserver to start from there.
| 15-p.jpg OpenStage 15 |  OpenStage 40
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 OpenStage 60/80
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| SIP | |||
| End-User Training (Standard) | Link to WBT
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| End-User Training (Premium) | Ordering Info
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| Training for admins | Link to WBT
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| HFA | |||
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End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | ||
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End User Training HiPath 4000 |
N/A | ||
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Training for admins all HFA platforms |
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Download area
All Web based trainings can be downloaded and installed locally.
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How to do?
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SIP
SIP Administrator Training 
SIP Administratoren Training
End-user Training (standard) OS 15 / End-user Training (standard) OS 15
End-user Training (standard) OS 40 / End-user Training (standard) OS 40
End-user Training (standard) OS 60-80 / End-user Training (standard) OS 60-80
HFA
HFA Administrator Training / HFA Administratoren Training
HiPath 4000
OS40 @ HiPath 4000 End User Training / OS40 @ HiPath 4000 Anwendertraining
OS60-80 @ HiPath 4000 End User Training / OS60-80 @ HiPath 4000 Anwendertraining
HiPath 2000, 3000, OpenScape Office
OS40 @ H2k, H3k, OpenScapeOffice End User Training / OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining
OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining
