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| | {{up}} [[How To]] | | {{up}} [[How To]] |
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| − | == Music On Hold ==
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| − | If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call.
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| − | The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".
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| − | optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.
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| − | Providing a customized MoH requires 4 steps:
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| − | * Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations.
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| − | * Install the {{File-DL|MoH file generator|zip}} tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC.
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| − | * Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
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| − | * Download the converted file to the phone - as described in the {{File-DL|Administration Manual optiPoint 410-420 S family|pdf}}.
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| − | The source file has to be in the * {{wp|en|Wav|WAV}} format {{fixme| Provide details on format, size, duration of the source file |[[User:Christian.kaehler|Christian.kaehler]] 10:53, 29 November 2006 (CET)}}
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| − | Transforming the file is done by a little command line tool (MoH file generator) that does three things:
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| − | * Performing a command line call to the SOX tool for transforming the audio data
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| − | * adding some information elements specific to the optiPoint phones
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| − | * merging this data into a result file
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| − | The following screen shot shows an example for calling the MoH file generator for converting a file ('source.wav') into the result file ('out1.wav').
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| − | [[Image:optiPoint_MoH_Generator.jpg|none|thumb|Calling the optiPoint MoH tool]]
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| | [[Category:optiPoint]] | | [[Category:optiPoint]] |
| | [[Category:Configuration]] | | [[Category:Configuration]] |
