Difference between revisions of "ckaehlerSandBox"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
m (→Music On Hold) |
m (→Music On Hold) |
||
| Line 9: | Line 9: | ||
optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself. | optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself. | ||
| − | Providing a customized MoH requires | + | Providing a customized MoH requires 4 steps: |
* Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations. | * Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations. | ||
| − | * Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones | + | * Install the MoH file generator tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC. |
| − | * Download the converted file to the phone - as described in the administration manual | + | * Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool. |
| + | * Download the converted file to the phone - as described in the administration manual. | ||
| + | |||
| + | ===Source file:=== | ||
| + | The source file has to be in the * {{wp|en|Wav|WAV}} format (???any details on format, size, duration???) | ||
| + | Transforming the file is done by a little command line tool (MoH file generator) that does three things: | ||
| + | * Performing a command line call to the SOX tool for transforming the audio data | ||
| + | * adding some information elements specific to the optiPoint phones | ||
| + | * merging this data into a result file | ||
| + | |||
| + | |||
[[Category:optiPoint]] | [[Category:optiPoint]] | ||
[[Category:Configuration]] | [[Category:Configuration]] | ||
Revision as of 09:36, 29 November 2006
Music On Hold
If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call. The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".
optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.
Providing a customized MoH requires 4 steps:
- Select a source file with the desired voice/speech - pls. note that this is subject to copyright and other legal regulations.
- Install the MoH file generator tool and the SOX tool on a Windows PC.
- Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
- Download the converted file to the phone - as described in the administration manual.
Source file:
The source file has to be in the * 
WAV format (???any details on format, size, duration???)
Transforming the file is done by a little command line tool (MoH file generator) that does three things:
- Performing a command line call to the SOX tool for transforming the audio data
- adding some information elements specific to the optiPoint phones
- merging this data into a result file
