Difference between revisions of "Consultation"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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== Erläuterung == | == Erläuterung == | ||
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== Operating sequences == | == Operating sequences == | ||
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! width="120" | Step 1 | ! width="120" | Step 1 | ||
! width="120" | Step 2 | ! width="120" | Step 2 | ||
! width="120" | Step 3 | ! width="120" | Step 3 | ||
! width="120" | Step 4 | ! width="120" | Step 4 | ||
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| − | | [[Image:call-a-b.png | + | | [[Image:call-a-b.png]] |
| − | | [[Image:call-a-hold-b-call-c.png | + | | [[Image:call-a-hold-b-call-c.png]] |
| − | | [[Image:call-c-a-hold-b.png | + | | [[Image:call-c-a-hold-b.png]] |
| − | | [[Image:call-a-b.png | + | | [[Image:call-a-b.png]] |
|- | |- | ||
| − | + | | '''A''' talks to '''B''' | |
| − | + | | '''A''' calls '''C''',<br>'''B''' hears [[MOH]],<br>phone '''C''' rings | |
| − | + | | '''C''' goes off-hook,<br>'''A''' consults with '''C''' | |
| − | + | | '''C''' goes on-hook,<br>'''A''' talks to '''B''' again | |
|} | |} | ||
Latest revision as of 10:55, 7 November 2012
Erläuterung
Bei einer Rückfrage wird während eines Gespräches ein zweiter Teilnehmer angerufen. Danach wird das Rückfragegespräch beendet und das ursprüngliche Gespräch wieder aufgenommen.
Operating sequences
| Step 1 | Step 2 | Step 3 | Step 4 |
|---|---|---|---|
|
|
|
|
| A talks to B | A calls C, B hears MOH, phone C rings |
C goes off-hook, A consults with C |
C goes on-hook, A talks to B again |
