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Difference between revisions of "CD"

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(Operating sequences)
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{{Breadcrumb|0|0|Glossary}}
{{up}} [[Glossary]]
 
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'''CD''' = '''C'''all '''D'''eflection
 
'''CD''' = '''C'''all '''D'''eflection
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== Operating sequences ==
 
== Operating sequences ==
  
!! Has to be reviewed !!
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{| style="text-align: center; "
 
 
{|  
 
 
! width="120" | Step 1
 
! width="120" | Step 1
 
! width="120" | Step 2
 
! width="120" | Step 2
 
! width="120" | Step 3
 
! width="120" | Step 3
 
|-
 
|-
| [[Image:call-b-call-c.png|center]]
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| [[Image:call-b-call-a.png]]
| [[Image:call-hold-b-c.png|center]]
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| [[Image:call-b-call-c.png]]
| [[Image:call-a-c.png|center]]
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| [[Image:call-b-c.png]]
 
|-
 
|-
| align="center" | '''B''' calls '''A''',<br>phone '''A''' rings
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| '''B''' calls '''A''',<br>phone '''A''' rings
| align="center" | '''A''' deflects call to '''C''',<br>phone '''C''' rings,<br>phone '''A''' goes idle
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| '''A''' deflects call to '''C''',<br>phone '''C''' rings,<br>phone '''A''' goes idle
| align="center" | '''C''' goes off-hook,<br>'''B''' talks to '''C'''
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| '''C''' goes off-hook,<br>'''B''' talks to '''C'''
 
|}
 
|}
  
 
If the connection between '''B''' and '''C''' cannot be established (Step 2), '''A''' gets a recall by '''B''' if applicable.
 
If the connection between '''B''' and '''C''' cannot be established (Step 2), '''A''' gets a recall by '''B''' if applicable.
  
== See also/Siehe auch ==
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== See also / Siehe auch ==
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* Training videos: [[OpenStage_15_SIP:_Deflecting_a_Call|OpenStage 15 SIP]] | [[OpenStage_40_SIP:_Deflecting_a_Call|OpenStage 40 SIP]] | [[OpenStage_60_SIP:_Deflecting_a_Call|OpenStage 60 SIP]]
 
* [[CT|Call Transfer]]
 
* [[CT|Call Transfer]]
 
* [[CF|Call Forwarding]]
 
* [[CF|Call Forwarding]]

Latest revision as of 10:57, 7 November 2012

CD = Call Deflection

Erläuterung

Die Anrufweiterleitung wird während eines eingehenden Anrufs aktiviert.

Dabei kann der Anruf automatisch an ein Standard-Anrufweiterleitungsziel oder an eine jeweils festzulegende Rufnummer weitergeleitet werden.

Operating sequences

Step 1 Step 2 Step 3
call-b-call-a.png call-b-call-c.png call-b-c.png
B calls A,
phone A rings
A deflects call to C,
phone C rings,
phone A goes idle
C goes off-hook,
B talks to C

If the connection between B and C cannot be established (Step 2), A gets a recall by B if applicable.

See also / Siehe auch