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Difference between revisions of "Talk:OpenScape Contact Center"

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m (Suggested Enhancements)
 
 
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Latest revision as of 06:50, 28 October 2011

ProCenter 7.0 Suggested Enhancements

The Silent Monitor feature introduced in 7.0 is useful, however, as a system administrator or contact center manager, it would be nice to be able to see more details about e-mails flagged for silent monitor.

Where can one find instructions for configuring LDAP lookups in ProCenter?