Difference between revisions of "Consultation"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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| align="center" | '''A''' talks to '''B''' | | align="center" | '''A''' talks to '''B''' | ||
| − | | align="center" | '''A''' | + | | align="center" | '''A''' selects Consultation,<br>'''B''' hears [[MOH]] |
| align="center" | '''A''' calls '''C''',<br>phone '''C''' rings | | align="center" | '''A''' calls '''C''',<br>phone '''C''' rings | ||
| align="center" | '''C''' goes off-hook,<br>'''A''' announces '''C''' the<br>conference call | | align="center" | '''C''' goes off-hook,<br>'''A''' announces '''C''' the<br>conference call | ||
Revision as of 06:27, 19 September 2006
Erläuterung
Bei einer Rückfrage wird während eines Gespräches ein zweiter Teilnehmer angerufen. Danach wird das Rückfragegespräch beendet und das ursprüngliche Gespräch wieder aufgenommen.
Operating sequences
!! Has to be reviewed !!
| Step 1 | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 |
|---|---|---|---|---|---|
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 |
 |
 |
 |
|
| A talks to B | A selects Consultation, B hears MOH |
A calls C, phone C rings |
C goes off-hook, A announces C the conference call |
A toggles to B C is on hold |
A toggles back to C B is on hold (if appl. repeat Step 5) |
