Difference between revisions of "Collaboration with VoIP Providers on Enterprise Platforms"

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VoIP Providers released for Unify Enterprise Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the enterprise platforms.

You did not find your provider? Find out how to get it released!

You are looking for certified providers on SME platforms? Collaboration with VoIP Providers on SME Platforms

You need further information on consulting services or the latest events? Visit our Homepage

Overview

The enterprise platforms have been tested with a large number of internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all platforms and all SIP Providers.

SIP trunking features for all enterprise platforms

Up to 10 active SIP Providers
Operation behind another router using STUN(can be configured per provider with current software)
Optional SBC funcitonality
SIP trunking with single numbers (MSN)
Direct Inward Dialing (DID)
Comprehensive feature set available e.g.
- CLIP
- Hold, Consultation, Toggle
- Transfer (attended, semi-attended)
- Ringing group, Call pickup
- Conference
- Call Forwarding
- DTMF transmission e.g. for voicemail access
Simultaneous VoIP connections depending on system and available DSL bandwidth, used Codec and system. G.711 needs up to 92 kbit/s, G.729A needs up to 36 kbit/s in both directions.
Automatic fallback to ISDN at SIP trunk failure
Voice Codecs G.711 and G.729
Fax over IP via T.38

Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
Please strictly follow these basic rules:

Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
The SBC takes care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
Never configure SIP subscribers at a HiPath / OpenScape system without a strong password.
Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices

General Requirements for VoIP

LAN with 10/100/1000 MBit/s and no more than 40% network load
Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
Not more than 3% packet loss and 20 ms jitter
Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
External modem, such as a DSL modem
Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Restrictions for all Providers and enterprise Platforms

Special call numbers and emergency calls
- Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
- Emergency call numbers (e.g. 110, 112) are not supported by all providers. These connections must be implemented via TDM trunks.
For DTMF transmission outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
For DTMF transmission inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
For Fax transmission the T.38 protocol is highly recommended. The ITSP MUST support T.38 if UC Suite fax via SIP trunk shall be used. From ... UC Suite is able to proceed T.38 and G.711 faxes as well.
If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
An incoming ITSP call can be transferred or forwarded to another public subscriber via ITSP. Concatenation of such 'trombone scenarios' is not supported. So 2 lines (one incoming and one outgoing) are used while the call is active.

How to get a new VoIP provider released

OpenScape 4000

The native SIP Subscriber interface is an open interface for SIP applications and can be used for the integration of other partner products after successful OpenScape Ready Certification. Such certifications are an essential requirement to minimize the project risks associated with integrating non- Unify products into our Open Communications solutions. The certifications confirm the functionality of the scenarios described in the relevant test reports, providing assurance to sales for quotes to customers in the field. In addition, the OpenScape Ready certifications guarantee that our support organization will provide service in case of faults in customer solutions, in which certified non- Unify products are included (Global Vendor Support & Development Support).

For the interoperability tests with required Service Provider in your local region, following interoperability and release process has been established:

Creation of a Change Request for OpenScape 4000 (incl. provider name, contact person etc.).
The configuration and commissioning is coordinated with the SIP Provider Team.
As soon as the basic connectivity has been established, further test cases from the OpenScape 4000 Interop test guide are carried out.
When the interoperability tests are completed, a test report (including trace logs) is sent to the SIP Provider Team.
The SIP Provider Team evaluates the test report and the traces.
If this evaluation is positive, the SIP Provider connection is released with the tested range of features. In the case of a negative evaluation, the SIP Provider Team will propose appropriate measures: fault correction, creation of a Change Request, …
New released SIP Service Provider connectivity’s will be described in the Release Note for new Fixed/Minor Releases. In the Web Based Management you will find an individual SIP Trunking Profile for this SIP Service Provider.

In order to implement SIP connections in a fast and competent fashion, Unify has formed a SIP Provider Team, offering the following services:

Questionnaire (catalog of questions) to find out initial configuration
Analysis of SIP Provider specifications
Support for initial configuration
Error diagnosis / Checking of test results
Release of SIP Service Provider and documentation in the Release Note

In the following .zip-file you find the process description, the ITSP questionnaire and the testlist:

Voip Provider Test V2

The costs for installation and testing must be borne by the region or project.

OpenScape Voice

The following process allows for SIP trunk interoperability testing with OpenScape Voice to be conducted by an LC/local region or by a channel partner and, assuming the test results are successful, be recognized by the Product House as a valid certification and therefore be supported by Unity Large Enterprise IP Product Management, Development and Service organizations. This process is supported for the current (latest) released version of OpenScape Voice. It is also supported for older versions of OpenScape Voice up until that version reaches the M44 milestone, in order to fulfill the SIP trunking needs of customers still using the older version. For further information, see

SIP Trunk Interoperability Testing by LC-Region or Channel Partner Process Flow - latest update: 2015-07-06

Note: The LC, local region, or channel partner must ensure it has all of the necessary local technical resources with proper skills and training to perform the testing and to produce the required deliverables upon conclusion of the testing BEFORE beginning this process. If it does not have the resources to do this then an alternative would be to engage a CSL (by NPR process) to perform the certification testing instead.

To initiate this process, the LC/local region or channel partner shall submit a PSR (via OSIRIS) to request support of the SIP trunk interoperability testing to be performed.
Upon receipt of the PSR, the responsible Product Manager will obtain the necessary approvals from Unity Large Enterprise IP Development/System Test and Service HQ.
The LC/local region or channel partner shall use the Unify Large Enterprise IP generic SIP-Trunk tests with SIP-Provider Test List as the MINIMUM set of test cases to be run. The LC/local region or channel partner shall also run any and all additional tests cases that are required by the SSP. This may include the requirement to execute a second complete test plan as supplied by the SSP.
Testing shall be conducted in the LC/local region or channel partner’s test lab or at the customer site with the desired type and version of the Unify Large Enterprise IP platform and customer-premises SBC, using test resources supplied by the LC/local region or channel partner. All time and material costs for the testing shall be borne by the LC/local region or channel partner.
Local service engineers and technical support shall be used for all necessary setup and testing.
The LC/local region or channel partner shall use the latest software load released by Unify Large Enterprise IP Product House (on SWS) for the version of customer-premises equipment (e.g. platform and SBC) that is being tested.
- If problems (defects) associated with the Unify Large Enterprise IP software are discovered during testing, GSI.flow ticket(s) shall be created. Only legitimate defects reported by GSI.flow tickets will be fixed.
- If any enhancements to the Unify Large Enterprise IP software are required, for example, to develop a new configurable option or SIP method to allow interworking with the SSP being tested, an RQ will need to be created in TopInfo-R.
If as a result of the testing fixes are provided to the customer-premises equipment (e.g. platform or SBC), or if fixes are provided to the SSP’s SIP trunk interface, the LC/local region or channel partner shall be responsible for re-testing the fixes as part of the interoperability testing and documenting the results based on the fixes in the test report.
Upon completion of testing, the LC/local region or channel partner shall send (e.g. by email) a copy of the following deliverables to the responsible Product Manager:
- Test Report
- Parameter Settings
- Trace Files
- Customer Configuration Guide or Application Note (optional)
The responsible Product Manager will arrange to have the test report reviewed by Unify Large Enterprise IP Development/System Test. If the test report is missing required information or is otherwise deemed to be inadequate, the LC/local region or channel partner will be notified of the issues, and then they must fix the issues and resubmit the corrected test report.
Once the test report is approved by Unify Large Enterprise IP Development/System Test, the submitter of the PSR will be informed by Product Management (e.g. by email) that the SIP trunk can be deployed in the customer project(s) and, if applicable, also be informed of any restrictions or conditions that may apply.

Applicabaility of approval to other SIP trunk configurations/versions

This process (or another equivalent supported SIP trunk certification process) usually needs to be repeated whenever a new major release of the SSP’s SIP Trunk service or a new major release of Unify Large Enterprise IP platform version (or a different SIP trunk interface configuration, e.g. using a different customer-premises SBC) needs to be supported.

Note: Since the SIP trunk interface supported by Unify Large Enterprise IP platforms are designed to be backwards compatible with previous versions, repeating this (or an equivalent) process for a new version of the Unify Large Enterprise IP platform (assuming the SIP trunk interface configuration is the same) may be waived if recertification is not mandated by the SSP. In this case, a PSR requesting a waiver together with a certificate or written statement from the SSP indicating that they accept the previous certification as being applicable to the new release of the Unify Large Enterprise IP platform needs to be submitted for approval by Unify Product House.

General Information by platform

OpenScape 4000

Concurrent calls via ITSP (depending on the available bandwidth and used Codec):
- HG3500 Common Gateway (max. 120 SIP trunking sessions per module)
- vHG3500 SIP in SoftGate applications (max. 240 SIP trunking sessions per SoftGate server)
- vHG3500 SIP in OpenScape Access 500 / OpenScape 4000 Branch (max. 240 SIP trunking sessions)
Available native SIP Trunking functionalities:
- Basic Call conform to RFC3261 SIP
- Sending and receiving E.164 Telephone Numbers (e.g. +4989700737729)
- Number Identification
- Name Display
- Call Hold, Call Retrieve, Call Toggle
- Call Transfer (Attended/Semi-Attended/Blind)
- Sending of Call Forwarding information (Diversion Header)
- Message Waiting Indication activation from voicemail systems
- Locating SIP Servers using DNS SRV
- SIP Proxy Failover and Recovery
- Addressing SIP Server/Proxies using IP-Addresses or Full Qualified Domain Names
- Registration to SIP Service Provider
- Session Border Controller Connectivity
- Digest Authentication
- L2 and L3 QoS for Signaling and Payload
- T.38 Fax transmissions (New Enhancements)
- DTMF inband or conform RFC2833
- Voice Codecs G.729 and G.711
- Silence Suppression
- Inband / Outband Proxy Configuration
- Flexible and individual native SIP Trunking Profiles
- UDP and TCP Transport for native SIP Trunking
- TLS V1.2 Support for native SIP Trunking signaling
- SRTP Support using SDES Key Management for native SIP Trunking
- Native SIP Trunking in IPv6 Networks
- IPv6 support for native SIP Trunking: IPv4/IPv6 Dual-Stack (ICE-mL and ANAT) and IPv6 only (PSR Required)
ISDN International Format is the recommended way for SIP numbering configuration. As it is not the default configuration for all service provider it needs to be ordered from the provider separately if applicable.

OpenScape Voice

To provide our customers with access to the largest number of SIP Trunks possible, OSV provides interoperability with Anynode and Audiocodes SBCs. If you cannot find the SIP Service Provider below, please check the anynode Interoperability List | SIP-Provider and Audiocodes Interoperability with SIP Trunking Providers.

Tested VoIP Providers by Countries

The main SIP trunking functions of the enterprise platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

= has been successfully tested by development or customer
DID = accounts for PBX-trunking / Direct Inward Dialling
MSN = accounts for single number(s)

International

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
AT&T Flexible Reach	DID
Aurora TeleQ	DID
bics		-	(OS Cloud Tested)	-
Interoute		-		-
PureIP SeRVE		-		-
Skype Connect	MSN
Verizon	MSN/DID
VoIPGate	MSN/DID	-		-

Please check provider home page for supported countries.
OS Cloud Tested indicates testing on OS Cloud without on-premise testing.
Skype Connect is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.

Our enterprise platforms have been officially certified by Skype.

Albania

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Porta SIP			-	-

Australia

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Telstra	MSN/DID	-		-

Austria

VoIP Providers	OpenScape Voice+SBC	OpenScape Voice+OSB
A1 Telekom Austria
Hutchison Drei Austria		-
IP Austria	-	-
NeoTel	-	-
Tele2 Austria		-
UPC Business Austria	-	-
WNT	-	-
Russmedia IT GmbH	-	-

Belgium

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Proximus	MSN/DID			-
Orange			-
X2Com		-		-
Mitel		-		-

Brazil

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Embratel		-		-

Chile

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Entel NGN	MSN		-	-

Czech Republic

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
O2 Czech	DID		-	-
T-Mobile Czech	DID		-	-

Finland

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Elisa	DID
Sonera Business Voice Access	DID		-	-
TeliaSonera	-	-

France

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Orange:BT-IP	-	-	OSV without SBC
Sewan	-	-	-

Germany

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
ecotel	DID		-	-
M-net		File:M-net-Trunk-OS4000-Configuration V1.pdf	File:1311 M-net SIP Trunk OSV V1.1 RELEASED.pdf File:OpenScapeVoice Testbericht2018.pdf	-
Deutsche Telekom/T-Systems	DID			-
Telefonica	MSN/DID	-
Telekom DeutschlandLAN (Company Pro)	DID		File:Configuration of Unify OS EE + OSV-OSSBC for Telekom DeutschlandLAN V1.4.pdf
Telekom CompanyFlex	DID		File:DTAG CompanyFlex-OSV-Trunk-Configuration.pdf	File:DTAG CompanyFlex-OSV-Trunk-Configuration.pdf
goetel	DID	(Direct only)	-	-
HL komm	DID		-	-
HFO Telecom	DID	-		-
htp GmbH	DID	(via OS-SBC only) File:HTP-OS4K-Trunk-Configuration.pdf
KEVAG	DID	(via OS-SBC only)	-	-
NetAachen	DID	(Direct only)	-	-
NetCologne	DID	(Direct only)	-	-
Orange	DID		-	-
Versatel	MSN/DID			-
Vodafone	MSN/DID
Mitel	MSN/DID	-		-
envia TEL	DID	File:SIP-Trunk-Configuration-OS4K-enviaTEL V4.pdf	-	-
envia TEL 2023	DID	File:SIP-Trunk-Configuration-OS4K-enviaTEL V2 2023 v2.pdf	-	-
e.discom	DID	(via OS-SBC only)	-	-
EWE TEL	DID
SIP trunk Flexx (former NFON)	DID	File:TR 1314 Certification of NFON Nconnect Voice 2 0 with Unify OS 4000 and OS SBC v1 0.pdf	-	-
QSC	MSN/DID	-	-	-
BT One Voice	DID		-	-

Greece

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
OTE		-		-

Hungary

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Magyar_Telekom			-	-
Invitech		-	-

Italy

VoIP Providers	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Fastweb	File:Fastweb ITSP OS4K SBC Configuration.pdf		Proxy Only
Italtel	-	OSV Direct; no SBC	-
Retelit			-
Rete Telematica RT	PSR required		-
TWT		File:TWT-OSV-Trunk-Configuration.pdf	-
VoipVoice		File:VoipVoice-OSV-Trunk-Configuration.pdf	-

Netherlands

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
BCOM		-		-
Esprit Telecom		-		-
Infopact	MSN/DID	-		-
oneCentral		-		-
KPN VoIPConnect			OSV Direct; no SBC	-
Tele2 VoIPConnect	MSN/DID			-
UPC Business Netherlands				-
Vodafone NL	MSN/DID			-
X2Com		-		-
Mitel		-		-

Poland

VoIP Providers	Type	OpenScape 4000	OpenScape Voice
Orange		-	OSV DIrect without SBC

Romania

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Digi Siptrunk			-

Saudi Arabia

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Saudi Telecom			-

Spain

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Telefonica		-		-

Sweden

VoIP Providers	OpenScape Voice+SBC	OpenScape Voice+OSB
Telenor	-	-
Telia	-	-
Telia Entry	-	-
Tele2 Business trunk	-	-

Switzerland

VoIP Providers	Type	OpenScape Voice+SBC	OpenScape Voice+OSB
Sunrise	MSN/DID		-
Swisscom	DID	OSV Direct; no SBC	-
Swisscom Enterprise SIP	DID
UPC Switzerland	DID		-

United Arab Emirates (UAE)

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Etisalat			-	-

United Kingdom (UK)

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
BT Hosted Unified Communications Service (HUCS)		-	with Acme Packet SBC	-
BT One Voice	MSN/DID
COLT
Daisy Communications		-		-
Gamma	DID
KCOM		-		-
Level 3/ Global Crossing		-
Talk Talk Business		-		-
Virgin Media		-
Vodafone	MSN/DID	-
Voiceflex	DID			-
WIN	MSN/DID	-		-

United States (US)

VoIP Providers	Type	OpenScape 4000	OpenScape Voice+SBC	OpenScape Voice+OSB
Altice		(via SBC only)	-	-
AT&T IP Flexible Reach
AT&T VoEVPN			-	-
Bestline Communications		-		-
Bright House Networks		-		-
CBeyond	MSN	-		-
Century Link	DID		-	-
Comcast		-		-
Cox Business		-	File:COX SIP Trunking Configuration Guide Unify OpenscapeVoice v1.0.pdf	-
Grid4 Communications		-		-
Granite		-		-
Integra Telecom		-		-
IntelePeer		-		-
InnoMedia ESBC			-	-
Level 3/ Global Crossing		-		-
One Communications		-		-
One Source Networks		-		-
Paetec		-		-
SoTel	MSN/DID	-		-
Spectrum			-	-
Sprint		-		-
Verizon
XO Communications	MSN/DID	-		-

Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following document.

OpenScape 4000: 4K_SIP_Service_Providers_and_profiles_v1.22

The following scenarios are covered within the connectivity test:

Registration
Basic Calls from / to ITSP
Feature Tests
- Consultation, transfer, toggle, conference
- Call Pickup / ringing group scenarios
- Call forwarding scenarios
- DTMF
- CLIP/CLIR
- COLP/COLR
- FAX
Special Tests
- Emergency calls
- Service calls
- Long duration calls
Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

Frequently asked Questions

VoIP Provider FAQ - answers to frequently asked questions

External Links

Partner Portal (login required, Internet Explorer only)

@@ Line 1: / Line 1: @@
 {{Breadcrumb|0|0|Communications Systems}}
-[[Image:VoIP_Provider_Enterprise.png|thumb|380px|VoIP Providers released for Unify Enterprise Platforms [[#Tested VoIP Providers by Countries|> table]]]]
+[[Image:VoIP_Provider_Enterprise_V1.8.png|thumb|380px|VoIP Providers released for Unify Enterprise Platforms [[#Tested VoIP Providers by Countries|> table]]]]
 The connection of communication systems to the public
@@ Line 12: / Line 12: @@
 '''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''<br>
+'''You are looking for certified providers on SME platforms? [[Collaboration with VoIP Providers|Collaboration with VoIP Providers on SME Platforms]]'''<br>
+'''You need further information on consulting services or the latest events?
+Visit our {{de}} [http://www.unify.com/de/Home/Internet/web/de/Home/products-services/services/de_all-ip.aspx Homepage]
 == Overview  ==
@@ Line 23: / Line 28: @@
 *Operation behind another router using [[STUN]](can be configured per provider with current software)
 *Optional [[SBC]] funcitonality
-*SIP trunking with single numbers (MSN)
+*SIP trunking with single numbers ([[MSN]])
-*Direct Inward Dialing (DID)
+*Direct Inward Dialing ([[DID]])
 *Comprehensive feature set available e.g.
-**CLIP
+**[[CLIP]]
 **Hold, Consultation, Toggle
 **Transfer (attended, semi-attended)
@@ Line 39: / Line 44: @@
 {{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
-* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
+* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The [[SBC]] takes care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
 * Never configure SIP subscribers at a HiPath / OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
 }} <br>
-{{Info| '''The following changes have been made starting from HiPath 4000 V... and OpenScape Voice V...:'''
-* .}}
 *
 *
@@ Line 63: / Line 65: @@
 *
 *
-== Restrictions for all Providers and SME Platforms  ==
+== Restrictions for all Providers and enterprise Platforms  ==
 *Special call numbers and emergency calls
 **Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
 **Emergency call numbers (e.g. 110, 112) are not supported by all providers. These connections must be implemented via TDM trunks.
-*For DTMF transmission outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
+*For DTMF transmission outband transport via [https://www.ietf.org/rfc/rfc2833.txt RFC 2833]/[https://www.ietf.org/rfc/rfc4733.txt RFC4733] is highly recommended. The ITSP MUST support outband DTMF (RFC2833) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
 *For DTMF transmission inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
 *For Fax transmission the T.38 protocol is highly recommended. The ITSP MUST support T.38 if UC Suite fax via SIP trunk shall be used. From ... UC Suite is able to proceed T.38 and G.711 faxes as well.
 *If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
-*CLIP no screening...
 *An incoming ITSP call can be transferred or forwarded to another public subscriber via ITSP. Concatenation of such 'trombone scenarios' is not supported. So 2 lines (one incoming and one outgoing) are used while the call is active.
 *
@@ Line 78: / Line 79: @@
 *
 == How to get a new VoIP provider released  ==
-= [[OpenScape 4000]] =
+=== [[OpenScape 4000]] ===
 The native SIP Subscriber interface is an open interface for SIP applications and can be used for the integration of other partner products after successful OpenScape Ready Certification. Such certifications are an essential requirement to minimize the project risks associated with integrating non- Unify products into our Open Communications solutions. The certifications confirm the functionality of the scenarios described in the relevant test reports, providing assurance to sales for quotes to customers in the field. In addition, the OpenScape Ready certifications guarantee that our support organization will provide service in case of faults in customer solutions, in which certified non- Unify products are included (Global Vendor Support & Development Support).
 For the interoperability tests with required Service Provider in your local region, following interoperability and release process has been established:
-#Creation of a Change Request for OpenScape 4000 V7 (incl. provider name, contact person etc.).
+#Creation of a Change Request for OpenScape 4000 (incl. provider name, contact person etc.).
 #The configuration and commissioning is coordinated with the SIP Provider Team.
 #As soon as the basic connectivity has been established, further test cases from the OpenScape 4000 Interop test guide are carried out.
@@ Line 91: / Line 92: @@
 #New released SIP Service Provider connectivity’s will be described in the Release Note for new Fixed/Minor Releases. In the Web Based Management you will find an individual SIP Trunking Profile for this SIP Service Provider.
-In order to implement SIP connections in a fast and competent fashion, Unify PH HQ O4K 1 has formed a SIP Provider Team, offering the following services:
+In order to implement SIP connections in a fast and competent fashion, Unify  has formed a SIP Provider Team, offering the following services:
 *Questionnaire (catalog of questions) to find out initial configuration
 *Analysis of SIP Provider specifications
@@ Line 98: / Line 99: @@
 *Release of SIP Service Provider and documentation in the Release Note
-The costs for installation and testing must be borne by the region or project.
+In the following .zip-file you find the process description, the ITSP questionnaire and the testlist:
-= [[OpenScape Voice]] =
+{{File-DL|Voip Provider Test V2|zip}}
-The following process allows for SIP trunk interoperability testing with OpenScape Voice to be conduct by an LC/local region or by a channel partner and, assuming the test results are successful, be recognized by the Product House as a valid certification and therefore be supported by Unity Large Enterprise IP Product Management, Development and Service organizations. This process is supported for the current (latest) released version of OpenScape Voice.  It is also supported for older versions of OpenScape Voice up until that version reaches the M44 milestone, in order to fulfill the SIP trunking needs of customers still using the older version. For further information, see
+'''The costs for installation and testing must be borne by the region or project.'''
+=== [[OpenScape Voice]] ===
+The following process allows for SIP trunk interoperability testing with OpenScape Voice to be conducted by an LC/local region or by a channel partner and, assuming the test results are successful, be recognized by the Product House as a valid certification and therefore be supported by Unity Large Enterprise IP Product Management, Development and Service organizations. This process is supported for the current (latest) released version of OpenScape Voice.  It is also supported for older versions of OpenScape Voice up until that version reaches the M44 milestone, in order to fulfill the SIP trunking needs of customers still using the older version. For further information, see
 {{File-DL|SIP Trunk Interoperability Testing by LC-Region or Channel Partner Process Flow|pdf}} - latest update: 2015-07-06
-{{Info| '''Note:''' The LC, local region, or channel partner must ensure it has all of the necessary local technical resources with proper skills and training to perform the testing and to produce the required deliverables upon conclusion of the testing BEFORE beginning this process.  If it does not have the resources to do this then an alternative would be to engage a CSL (by NPR process) to perform the certification testing instead.}}
+{{Info| '''Note:''' The LC, local region, or channel partner must ensure it has all of the necessary local technical resources with proper skills and training to perform the testing and to produce the required deliverables upon conclusion of the testing BEFORE beginning this process.  If it does not have the resources to do this then an alternative would be to engage a CSL (by NPR process) to perform the certification testing instead.}} <br>
 #To initiate this process, the LC/local region or channel partner shall submit a PSR (via OSIRIS) to request support of the SIP trunk interoperability testing to be performed.
 #Upon receipt of the PSR, the responsible Product Manager will obtain the necessary approvals from Unity Large Enterprise IP Development/System Test and Service HQ.
-#The LC/local region or channel partner shall use the Unify Large Enterprise IP generic {{File-DL|SIP-Trunk tests with SIP-Provider Test List|xls}} as the MINIMUM set of test cases to be run.  The LC/local region or channel partner shall also run any and all additional tests cases that are required by the SSP.  This may include the requirement to execute a second complete test plan as supplied by the SSP.
+#The LC/local region or channel partner shall use the Unify Large Enterprise IP generic {{File-DL|SIP-Trunk tests with SIP-Provider Test List|pdf}} as the MINIMUM set of test cases to be run.  The LC/local region or channel partner shall also run any and all additional tests cases that are required by the SSP.  This may include the requirement to execute a second complete test plan as supplied by the SSP.
 #Testing shall be conducted in the LC/local region or channel partner’s test lab or at the customer site with the desired type and version of the Unify Large Enterprise IP platform and customer-premises [[SBC]], using test resources supplied by the LC/local region or channel partner.  All time and material costs for the testing shall be borne by the LC/local region or channel partner.
 #Local service engineers and technical support shall be used for all necessary setup and testing.
 #The LC/local region or channel partner shall use the latest software load released by Unify Large Enterprise IP Product House (on SWS) for the version of customer-premises equipment (e.g. platform and SBC) that is being tested.
-##If problems (defects) associated with the Unify Large Enterprise IP software are discovered during testing, GSI.flow ticket(s) shall be created.  Only legitimate defects reported by GSI.flow tickets will be fixed.
+#*If problems (defects) associated with the Unify Large Enterprise IP software are discovered during testing, GSI.flow ticket(s) shall be created.  Only legitimate defects reported by GSI.flow tickets will be fixed.
-##If any enhancements to the Unify Large Enterprise IP software are required, for example, to develop a new configurable option or SIP method to allow interworking with the SSP being tested, an RQ will need to be created in TopInfo-R.
+#*If any enhancements to the Unify Large Enterprise IP software are required, for example, to develop a new configurable option or SIP method to allow interworking with the SSP being tested, an RQ will need to be created in TopInfo-R.
-GSI.flow tickets and RQs will be handled in accordance with the normal established processes.
 #If as a result of the testing fixes are provided to the customer-premises equipment (e.g. platform or SBC), or if fixes are provided to the SSP’s SIP trunk interface, the LC/local region or channel partner shall be responsible for re-testing the fixes as part of the interoperability testing and documenting the results based on the fixes in the test report.
 #Upon completion of testing, the LC/local region or channel partner shall send (e.g. by email) a copy of the following deliverables to the responsible Product Manager:
-## Test Report
+#* Test Report
-## Parameter Settings
+#* Parameter Settings
-## Trace Files
+#* Trace Files
-## Customer Configuration Guide or Application Note (optional)
+#* Customer Configuration Guide or Application Note (optional)
 #The responsible Product Manager will arrange to have the test report reviewed by Unify Large Enterprise IP Development/System Test.  If the test report is missing required information or is otherwise deemed to be inadequate, the LC/local region or channel partner will be notified of the issues, and then they must fix the issues and resubmit the corrected test report.
 #Once the test report is approved by Unify Large Enterprise IP Development/System Test, the submitter of the PSR will be informed by Product Management (e.g. by email) that the SIP trunk can be deployed in the customer project(s) and, if applicable, also be informed of any restrictions or conditions that may apply.
+*
-{{Warning | <b> Applicabaility of approval to other SIP trunk configurations/versions<br> &#160;&#160;&#160;&#160;&#160;
+{{Warning | '''Applicabaility of approval to other SIP trunk configurations/versions''' <br>
 This process (or another equivalent supported SIP trunk certification process) usually needs to be repeated whenever a new major release of the SSP’s SIP Trunk service or a new major release of Unify Large Enterprise IP platform version (or a different SIP trunk interface configuration, e.g. using a different customer-premises SBC) needs to be supported.}} <br>
-{{Info| '''Note:''' Since the SIP trunk interface supported by Unify Large Enterprise IP platforms are designed to be backwards compatible with previous versions, repeating this (or an equivalent) process for a new version of the Unify Large Enterprise IP platform (assuming the SIP trunk interface configuration is the same) may be waived if recertification is not mandated by the SSP.  In this case, a PSR requesting a waiver together with a certificate or written statement from the SSP indicating that they accept the previous certification as being applicable to the new release of the Unify Large Enterprise IP platform needs to be submitted (via OSIRIS) for approval by Unify Large Enterprise IP Product House.}} <br>
+{{Info| '''Note:''' Since the SIP trunk interface supported by Unify Large Enterprise IP platforms are designed to be backwards compatible with previous versions, repeating this (or an equivalent) process for a new version of the Unify Large Enterprise IP platform (assuming the SIP trunk interface configuration is the same) may be waived if recertification is not mandated by the SSP.  In this case, a PSR requesting a waiver together with a certificate or written statement from the SSP indicating that they accept the previous certification as being applicable to the new release of the Unify Large Enterprise IP platform needs to be submitted for approval by Unify Product House.}} <br>
+*
+*
+*
 == General Information by platform  ==
-= [[OpenScape 4000]] =
+=== [[OpenScape 4000]] ===
 *Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]):
 **HG3500 Common Gateway (max. 120 SIP trunking sessions per module)
 **vHG3500 SIP in SoftGate applications (max. 240 SIP trunking sessions per SoftGate server)
-**vHG3500 SIP in OpenScape Access 500 (max. 240 SIP trunking sessions per OpenScape Access 500)
+**vHG3500 SIP in OpenScape Access 500 / OpenScape 4000 Branch (max. 240 SIP trunking sessions)
 *Available native SIP Trunking functionalities:
-**Basic Call conform to RFC3261 SIP
+**Basic Call conform to [https://www.ietf.org/rfc/rfc3261.txt RFC3261] SIP
-**Sending and receiving E.164 Telephone Numbers (e.g. +498972237729)
+**Sending and receiving E.164 Telephone Numbers (e.g. +4989700737729)
 **Number Identification
 **Name Display
@@ Line 164: / Line 173: @@
 **Native SIP Trunking in IPv6 Networks
 **IPv6 support for native SIP Trunking: IPv4/IPv6 Dual-Stack (ICE-mL and ANAT) and IPv6 only (PSR Required)
+* ISDN International Format is the recommended way for SIP numbering configuration. As it is not the default configuration for all service provider it needs to be ordered from the provider separately if applicable.
-= [[OpenScape Voice]] =
+=== [[OpenScape Voice]] ===
-*Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]):
+*To provide our customers with access to the largest number of SIP Trunks possible, OSV provides interoperability with Anynode and Audiocodes SBCs. If you cannot find the SIP Service Provider below, please check the [https://community.te-systems.de/community-download/files?fileId=1783 anynode Interoperability List] | [https://www.audiocodes.com/media/13392/interoperability-list.pdf SIP-Provider and Audiocodes Interoperability with SIP Trunking Providers].
-**
-*Available native SIP Trunking functionalities:
-**Basic Call conform to RFC3261 SIP
-**
 == Tested VoIP Providers by Countries  ==
@@ Line 187: / Line 193: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://www.att.com/ AT&T Flexible Reach]
 | align="center" | DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://www.aurorainnovation.com/ Aurora TeleQ]
+| align="center" | DID
+| align="center" |
+| align="center" | {{yes}}
+| align="center" |
+|-
+| [https://www.bics.com/ bics]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}} (OS Cloud Tested)
+| align="center" | -
+|-
+| [https://www.interoute.com/voice/enterprise-voice-and-sip-trunks/ Interoute]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://www.pure-ip.com/ PureIP SeRVE]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect]
+| align="center" | MSN
+| align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
@@ Line 197: / Line 235: @@
 | align="center" | MSN/DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
-| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect]
+| [https://www.voipgate.com/ VoIPGate]
-| align="center" | MSN
+| align="center" | MSN/DID
-| align="center" | {{yes}}
+| align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |}
 *Please check provider home page for supported countries.<br>
+*OS Cloud Tested indicates testing on OS Cloud without on-premise testing.<br>
 *[http://www.skype.com/intl/en/business/sip/overview/ '''Skype Connect'''] is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.
@@ Line 217: / Line 258: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://portaone.com/portasip/ Porta SIP]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |}
@@ Line 232: / Line 275: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [http://www.Telstra.com.au Telstra]
@@ Line 238: / Line 282: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |}
@@ Line 247: / Line 292: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://www.a1.net/ A1 Telekom Austria]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://www.drei.at/ Hutchison Drei Austria]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.ipaustria.com/ IP Austria]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |-
@@ Line 257: / Line 316: @@
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |-
@@ Line 263: / Line 323: @@
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://business.upc.at/ UPC Business Austria]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |-
 | [http://www.wnt.at/ WNT]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.volhighspeed.at/ Russmedia IT GmbH]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |}
@@ Line 277: / Line 351: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
-| [http://www.proximus.be/en/ Belgacom]
+| [http://www.proximus.be/en/ Proximus]
 | align="center" | MSN/DID
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [https://business.orange.be/en Orange]
 | align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | {{yes}}
+|-
+| [http://www.x2com.be/ X2Com]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://mitel/ Mitel]
+| align="center" |
+| align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|}
+=== <u>Brazil</u>  ===
+{| class="FCK__ShowTableBorders"
+|-
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [http://portal.embratel.com.br/pme/vipsip.php/ Embratel]
+| align="center" |
+| align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |}
@@ Line 297: / Line 403: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [http://www.entel.cl/empresas/ Entel NGN]
 | align="center" | MSN
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |}
@@ Line 312: / Line 420: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://business.o2.cz/english O2 Czech]
-| align="center" | MSN/DID
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.t-mobile.cz/web/en T-Mobile Czech]
+| align="center" | DID
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |}
@@ Line 327: / Line 443: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://elisa.fi/ Elisa]
 | align="center" | DID
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 | align="center" | {{yes}}
@@ Line 336: / Line 454: @@
 | [https://www.sonera.fi/operators/products+and+services Sonera Business Voice Access]
 | align="center" | DID
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [http://www.teliacarrier.com TeliaSonera]
+| align="center" | -
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|}
+=== <u>France</u>  ===
+{| class="FCK__ShowTableBorders"
+|-
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [http://www.orange-business.com/en/from-isdn-to-sip-trunking Orange:BT-IP]
+| align="center" | -
+| align="center" | -
+| align="center" | {{yes}} OSV without SBC
 | align="center" | {{yes}}
+|-
+| [https://www.sewan.fr/trunk-sip/ Sewan]
+| align="center" | -
+| align="center" | -
 | align="center" | -
+| align="center" | {{yes}}
 |}
@@ Line 347: / Line 495: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [http://www.ecotel.de ecotel]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |-
 | [http://www.m-net.de/geschaeftskunden/internet-telefonie/m-net-sip-trunk/ M-net]
 | align="center" |
+| align="center" | {{yes}}[[File:M-net-Trunk-OS4000-Configuration_V1.pdf]]
+| align="center" | {{yes}} [[File:1311 M-net SIP Trunk OSV V1.1 RELEASED.pdf]] [[File:OpenScapeVoice_Testbericht2018.pdf]]
 | align="center" | -
+|-
+| [https://www.t-systems.com/de/de/loesungen/networks/wan-loesungen/sichere-datenuebertragung/ip-vpn-156870 Deutsche Telekom/T-Systems]
+| align="center" | DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | -
 |-
-| [https://www.t-systems.com/de/de/loesungen/networks/wan-loesungen/sichere-datenuebertragung/ip-vpn-156870 Deutsche Telekom/T-Systems]
+| [https://www.telefonica.de Telefonica ]
 | align="center" | MSN/DID
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://www.telekom.de Telekom DeutschlandLAN (Company Pro)]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}[[File:Configuration of Unify OS EE + OSV-OSSBC for Telekom DeutschlandLAN V1.4.pdf]]
+| align="center" | {{yes}}
+|-
+| [https://www.telekom.de Telekom CompanyFlex ]
+| align="center" | DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}[[File:DTAG CompanyFlex-OSV-Trunk-Configuration.pdf]]
+| align="center" | {{yes}}[[File:DTAG CompanyFlex-OSV-Trunk-Configuration.pdf]]
+|-
+| [https://www.goetel.de/privatkunden/ goetel]
+| align="center" | DID
+| align="center" | {{yes}} (Direct only)
+| align="center" | -
+| align="center" | -
+|-
+| [http://www.hlkomm.de/ HL komm]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [http://www.hfo-telecom.de/ HFO Telecom]
+| align="center" | DID
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://www.htp.net/produktbereiche/ htp GmbH]
+| align="center" | DID
+| align="center" | {{yes}} (via OS-SBC only) [[File:HTP-OS4K-Trunk-Configuration.pdf]]
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
-| [https://www.o2online.de/business/unternehmen/festnetzprodukte/ip-telefonie/voice-sip/ Telefonica/ O2]
+| [https://www.kevag-telekom.de// KEVAG]
-| align="center" | MSN/DID
+| align="center" | DID
+| align="center" | {{yes}} (via OS-SBC only)
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.netaachen.de/privatkunden/ NetAachen]
+| align="center" | DID
+| align="center" | {{yes}} (Direct only)
+| align="center" | -
+| align="center" | -
+|-
+|-
+| [https://www.netcologne.de/privatkunden/ NetCologne]
+| align="center" | DID
+| align="center" | {{yes}} (Direct only)
 | align="center" | -
+| align="center" | -
+|-
+| [https://www.orange-business.com/ Orange]
+| align="center" | DID
 | align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |-
 | [https://www.versatel.de/business Versatel]
 | align="center" | MSN/DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | -
-| align="center" | {{yes}}
 |-
 | [https://www.vodafone.de/business/firmenkunden/mobilfunk-festnetz/ip-hybrid-anschluesse.html Vodafone]
@@ Line 373: / Line 593: @@
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://mitel/ Mitel]
+| align="center" | MSN/DID
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://www.enviatel.de/unternehmen/telefonie envia TEL]
+| align="center" | DID
+| align="center" | {{yes}} [[File:SIP-Trunk-Configuration-OS4K-enviaTEL_V4.pdf]]
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.enviatel.de/unternehmen/telefonie envia TEL 2023]
+| align="center" | DID
+| align="center" | {{yes}} [[File:SIP-Trunk-Configuration-OS4K-enviaTEL_V2_2023_v2.pdf]]
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.ediscom.de/de.html e.discom]
+| align="center" | DID
+| align="center" | {{yes}} (via OS-SBC only)
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.ewe.de/ EWE TEL]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://www.dt-standard.de/sip-trunk-flexx.html/ SIP trunk Flexx (former NFON)]
+| align="center" | DID
+| align="center" | {{yes}} [[File:TR_1314_Certification_of_NFON_Nconnect_Voice_2_0_with_Unify_OS_4000_and_OS_SBC_v1_0.pdf]]
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.qsc.de/ QSC]
+| align="center" | MSN/DID
+| align="center" | -
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.globalservices.bt.com/en/solutions/products/one-voice-global-sip-trunking/ BT One Voice]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |}
-=== <u>Italy</u>  ===
+=== <u>Greece</u>  ===
 {| class="FCK__ShowTableBorders"
@@ Line 382: / Line 651: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
-| [http://www.italtel.com/solutions/service-provider-network-transformation/ Italtel]
+| [https://www.cosmote.gr/otegroup/ OTE]
 | align="center" |
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|}
+=== <u>Hungary</u>  ===
+{| class="FCK__ShowTableBorders"
 |-
-| [http://www.rtrt.it/organismi Rete Telematica RT]
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [https://www.telekom.hu/ Magyar_Telekom]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [http://www.Invitech.hu/ Invitech]
+| align="center" |
+| align="center" | -
+| align="center" | -
 | align="center" | {{yes}}
 |}
-=== <u>Luxemburg</u>  ===
+=== <u>Italy</u>  ===
 {| class="FCK__ShowTableBorders"
@@ Line 402: / Line 691: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [https://www.fastweb.it/ Fastweb]
+| align="center" |
+| align="center" | {{yes}} [[File:Fastweb ITSP OS4K SBC Configuration.pdf]]
+| align="center" | {{yes}}
+| align="center" | {{yes}} Proxy Only
+|-
+| [http://www.italtel.com/solutions/service-provider-network-transformation/ Italtel]
+| align="center" |
+| align="center" | -
+| align="center" | OSV Direct; no SBC
+| align="center" | -
+|-
+| [https://www.retelit.it/it/servizi-ict/piattaforme/unified-communication-collaboration Retelit]
+| align="center" |
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.rtrt.it/organismi Rete Telematica RT]
+| align="center" |
+| align="center" | {{yes}} PSR required
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.twt.it TWT]
+| align="center" |
+| align="center" |
+| align="center" | {{yes}}[[File:TWT-OSV-Trunk-Configuration.pdf]]
+| align="center" | -
 |-
-| [http://www.tango.lu/en/business Tango]
+| [https://www.voipvoice.it/azienda/ VoipVoice]
+| align="center" |
 | align="center" |
+| align="center" | {{yes}}[[File:VoipVoice-OSV-Trunk-Configuration.pdf]]
 | align="center" | -
-| align="center" | {{yes}}
 |}
@@ Line 417: / Line 738: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [http://www.businesscom.nl/ BCOM]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.esprittelecom.nl/voip.html Esprit Telecom]
@@ Line 423: / Line 751: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [https://www.infopact.nl/producten-en-diensten/telefonie/sip-trunk Infopact]
@@ Line 428: / Line 757: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://onecentral.nl oneCentral]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
 |-
 | [https://www.kpn.nl/prive/tv-internet-bellen/informatie/bellen.htm KPN VoIPConnect]
 | align="center" |
 | align="center" | {{yes}}
-| align="center" | {{yes}}
+| align="center" | OSV Direct; no SBC
+| align="center" | -
 |-
 | [https://www.tele2.nl/zakelijk/vaste-diensten/vaste-telefonie/ Tele2 VoIPConnect]
@@ Line 438: / Line 775: @@
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://business.upc.at/produkte/telefonie/telefonie-uebersicht/ UPC Business Netherlands]
@@ Line 443: / Line 781: @@
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [https://www.vodafone.nl/zakelijk/home/ Vodafone NL]
@@ Line 448: / Line 787: @@
 | align="center" | {{yes}}
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.x2com.nl/ X2Com]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://mitel/ Mitel]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
 |}
@@ Line 462: / Line 814: @@
 | align="center" |
 | align="center" | -
-| align="center" | {{yes}}
+| align="center" | OSV DIrect without SBC
+|}
+=== <u>Romania</u>  ===
+{| class="FCK__ShowTableBorders"
+|-
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [https://www.digi.ro/business/servicii/telefonie-fixa/digi-tel-ip Digi Siptrunk]
+| align="center" |
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+|}
+=== <u>Saudi Arabia</u>  ===
+{| class="FCK__ShowTableBorders"
+|-
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [http://www.stc.com.sa/wps/wcm/connect/english/business/fixedservices/fixedvoiceanddata/sip-trunk Saudi Telecom]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | {{yes}}
 |}
@@ Line 472: / Line 858: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://www.telefonica.es/en/ Telefonica]
@@ Line 478: / Line 865: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|}
+=== <u>Sweden</u>  ===
+{| class="FCK__ShowTableBorders"
+|-
+! width="200" | VoIP Providers
+! width="150" | Type
+! width="200" | [[OpenScape 4000]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [https://www.telenor.se/ Telenor]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+|-
+| [https://www.telia.se/en/ Telia]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.telia.se/foretag/losningar/produkter-tjanster/telia-entry/en/ Telia Entry]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.tele2.se/ Tele2 Business trunk]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |}
@@ Line 487: / Line 911: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [https://www.sunrise.ch/de/business/festnetz/abschaltung-isdn-und-analog-telefonie.html Sunrise]
 | align="center" | MSN/DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | -
-| align="center" | {{yes}}
 |-
 | [https://www.swisscom.ch/de/business/enterprise/angebot/work-smart/all-ip.html Swisscom]
 | align="center" | DID
 | align="center" | {{yes}}
-| align="center" | {{yes}}
+| align="center" | OSV Direct; no SBC
+| align="center" | -
+|-
+| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/sip-trunking.html Swisscom Enterprise SIP]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+|-
+| [https://www.upc.ch UPC Switzerland]
+| align="center" | DID
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | -
 |}
@@ Line 507: / Line 946: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
 | [http://www.etisalat.ae/nrd/en/business/products-and-services/products/voice/global-voip-overview.jsp Etisalat]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |}
@@ Line 522: / Line 963: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
 |-
-| [http://www.globalservices.bt.com/uk/en/products/cisco_unified_communications BT HUCS]
+| [http://www.globalservices.bt.com/uk/en/products/cisco_unified_communications BT Hosted Unified Communications Service (HUCS)]
 | align="center" |
 | align="center" | -
-| align="center" | {{yes}}
+| align="center" | with Acme Packet SBC
+| align="center" | -
 |-
 | [http://www.globalservices.bt.com/uk/en/products_subcategory/ip_telephony_and_video BT One Voice]
 | align="center" | MSN/DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
 | [http://www.colt.net/sip-trunking/ COLT]
 | align="center" |
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 | align="center" | {{yes}}
@@ Line 543: / Line 988: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.gamma.co.uk/products/voice/sip-trunks/ Gamma]
 | align="center" | DID
 | align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | {{yes}}
+|-
+| [http://business.kcom.com/products/communicate/sip-trunks/ KCOM]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.level3.com/en/solutions/sip-voice-complete/ Level 3/ Global Crossing]
 | align="center" |
 | align="center" | -
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
@@ Line 558: / Line 1,012: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.virginmediabusiness.co.uk/Products-and-solutions/Telephony-Solutions/SIP-Trunking/ Virgin Media]
 | align="center" |
 | align="center" | -
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
@@ Line 567: / Line 1,023: @@
 | align="center" | MSN/DID
 | align="center" | -
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
 | [http://www.voiceflex.com/ Voiceflex]
 | align="center" | DID
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 | align="center" | -
 |-
-| [WIN]
+| [http://www.win.be/ WIN]
 | align="center" | MSN/DID
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |}
@@ Line 587: / Line 1,046: @@
 ! width="150" | Type
 ! width="200" | [[OpenScape 4000]]
-! width="200" | [[OpenScape Voice]]
+! width="200" | OpenScape Voice+SBC
+! width="200" | OpenScape Voice+OSB
+|-
+| [https://www.alticebusiness.com/sip/ Altice]
+| align="center" |
+| align="center" | {{yes}} (via SBC only)
+| align="center" | -
+| align="center" | -
+|-
+| [https://www.business.att.com/solutions/Service/collaboration/voip/sip-trunking/ AT&T IP Flexible Reach]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | {{yes}}
+| align="center" | {{yes}}
 |-
 | [https://www.business.att.com/enterprise/Family/network-services/vpn/ AT&T VoEVPN]
 | align="center" |
 | align="center" | {{yes}}
+| align="center" | -
 | align="center" | -
 |-
@@ Line 598: / Line 1,071: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://businesssolutions.brighthouse.com/services/phone/business-trunking.html Bright House Networks]
@@ Line 603: / Line 1,077: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.centurylink.com/business/voice/sip-trunk.html CBeyond]
@@ Line 608: / Line 1,083: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.centurylink.com/business/voice/sip-trunk.html Century Link]
@@ Line 613: / Line 1,089: @@
 | align="center" | {{yes}}
 | align="center" | -
+| align="center" | -
 |-
 | [https://business.comcast.com/phone/sip-trunks Comcast]
@@ Line 618: / Line 1,095: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://www.cox.com/business/phone/trunking-services.html Cox Business]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}} [[File:COX_SIP_Trunking_Configuration_Guide_Unify_OpenscapeVoice_v1.0.pdf ‎]]
+| align="center" | -
 |-
 | [http://www.grid4.com/business-solutions/voip/ Grid4 Communications]
@@ Line 623: / Line 1,107: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.granitenet.com/Products#sip/ Granite]
+| align="center" |
+| align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.integratelecom.com/enterprise/products/pages/sip-trunking.aspx Integra Telecom]
@@ Line 628: / Line 1,119: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.intelepeer.com/siptrunking/ IntelePeer]
@@ Line 633: / Line 1,125: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.innomedia.com/ InnoMedia ESBC]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |-
 | [http://www.level3.com/en/solutions/sip-voice-complete/ Level 3/ Global Crossing]
@@ Line 638: / Line 1,137: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.onecommunications.com.my/ One Communications]
@@ Line 643: / Line 1,143: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.gtt.net/gtt-introduces-global-sip-trunking-service/ One Source Networks]
@@ Line 648: / Line 1,149: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.windstreambusiness.com/ Paetec]
@@ Line 653: / Line 1,155: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |-
 | [http://www.sotelsystems.com/what-we-do/business-voip SoTel]
@@ Line 658: / Line 1,161: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
+|-
+| [https://www.spectrum.com Spectrum]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | -
+| align="center" | -
 |-
 | [https://business.sprint.com/solutions/sip-trunking/ Sprint]
 | align="center" |
 | align="center" | -
+| align="center" | {{yes}}
+| align="center" | -
+|-
+| [http://www.verizonenterprise.com/industry/public_sector/federal/contracts/wits3/products/voice/voip_trunking.xml Verizon]
+| align="center" |
+| align="center" | {{yes}}
+| align="center" | {{yes}}
 | align="center" | {{yes}}
 |-
@@ Line 668: / Line 1,185: @@
 | align="center" | -
 | align="center" | {{yes}}
+| align="center" | -
 |}
 == Released SIP Providers in Detail  ==
-The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.
+The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following document.
+OpenScape 4000: {{File-DL|4K_SIP_Service_Providers_and_profiles_v1.22|zip}}
 The following scenarios are covered within the connectivity test:
@@ Line 699: / Line 1,220: @@
 == External Links  ==
 * {{Partner Portal}} (login required, Internet Explorer only)
-* {{de}} [http://wiki.ip-phone-forum.de/anbieter:start VoIP Anbieter] (Übersicht, Feature, Vergleiche)

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Difference between revisions of "Collaboration with VoIP Providers on Enterprise Platforms"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Latest revision as of 11:42, 24 September 2024

Contents

Overview

SIP trunking features for all enterprise platforms

General Requirements for VoIP

Restrictions for all Providers and enterprise Platforms

How to get a new VoIP provider released

OpenScape 4000

OpenScape Voice

General Information by platform

OpenScape 4000

OpenScape Voice

Tested VoIP Providers by Countries

International

Albania

Australia

Austria

Belgium

Brazil

Chile

Czech Republic

Finland

France

Germany

Greece

Hungary

Italy

Netherlands

Poland

Romania

Saudi Arabia

Spain

Sweden

Switzerland

United Arab Emirates (UAE)

United Kingdom (UK)

United States (US)

Released SIP Providers in Detail

Frequently asked Questions

External Links

Personal tools

Information

Helpdesk

Wiki Internal

Tools