Difference between revisions of "Executive/Assistant Cockpit"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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Revision as of 10:57, 13 July 2017
Contents
EA Cockpit for OpenScape Desk Phone CP600
EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.
The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.
|
|
| Executive | Assistance |
Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:
Key assignment Executive:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Assistance [1..m] | DSS Key | Line monitoring for each Assistance |
| Instant Ringing | Send-URL | Sends all calls to the Executive |
| To the Assistance | Send-URL | All calls are forwarded to the Assistance |
| To the answering machine | Send-URL | All calls are forwarded to the answering machine |
| To the cell phone | Send-URL | All calls are forwarded to the cell phone |
| To the Tel.Nr. | Send URL | All calls are forwarded to a preset telephone number |
Key assignment Assistance:
| Key | Type | Function |
| Own line | Line Key | Status of your own line |
| Executive [1..n] | DSS Key | Line monitoring for each Executive |
| Assistance [1..(m-1)] | DSS Key | Line monitoring for any other assistance |
| Instant Ringing [1..n] | Send-URL | Calls are passed to Executive [i] |
| To the Assistant [1..n] | Send-URL | Calls for Executive [i] are forwarded to the Assistant |
| At the desk | Send-URL | Assistance is part of the Assistance group |
| Not available | Send-URL | Assistance is not part of the Assistance group |
| To the substitution (all) | Send-URL | All calls are forwarded to the substitution |
| To the substitution (only Ex.) | Send-URL | Only calls for the Executive are forwarded to the substitution |
| To the answering machine | Send-URL | All calls are forwarded to the answering machine |
| To the cell phone | Send-URL | All calls are forwarded to the cell phone |
Administration manual
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
Documentation: 
EA Cockpit CP600 Administrationsanleitung
EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.
Dokumentation: EA Cockpit Bedienungsanleitung
