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Difference between revisions of "Executive/Assistant Cockpit"

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(Created page with " = EA Cockpit for OpenScape Desk Phone CP600 = EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secreta...")
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each assistance
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistance
 
|-
 
|-
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Instant Ringing
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Instant Ringing
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−
== Key assignment assistance: ==
+
== Key assignment Assistance: ==
  
  
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive [1..n]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive [1..n]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Leitungsüberwachung für jeden Executive
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Executive
 
|-
 
|-
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistenz [1..(m-1)]
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..(m-1)]
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Taste
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Leitungsüberwachung für jede andere Assistenz
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for any other assistance
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Sofort Läuten [1..n]
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Instant Ringing [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Anrufe werden zu Executive [i] durchgestellt
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls are passed to Executive [i]
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Assitentz [1..n]
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To the Assistant [1..n]
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Anrufe für Executive [i] werden zur Assitenz durchgestellt
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Calls for Executive [i] are forwarded to the Assistant
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Am Platz
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | At the desk
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist Teil der Assistenzgruppe
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is part of the Assistance group
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Nicht Da
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Not available
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistenz ist nicht Teil der Assistenzgruppe
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Assistance is not part of the Assistance group
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Vertretung (alle)
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To the substitution (all)  
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden an die Vertretung weitergeleitet
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the substitution
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zur Vertretung (nur Ex.)
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To the substitution (only Ex.)
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Nur Anrufe für den Executive werden an die Vertretung weitergeleitet
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Only calls for the Executive are forwarded to the substitution
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zum Anrufbeantworter
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To the answering machine
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Anrufbeantworter umgeleitet
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the answering machine
 
|-
 
|-
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zum Mobiltelefon
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | To the cell phone
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
 
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Send-URL
−
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Alle Anrufe werden zum Mobiltelefon umgeleitet
+
| style="background-color:#ccffcc;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | All calls are forwarded to the cell phone
 
|-
 
|-
 
|}
 
|}
  
  
−
== Administrationsanleitung ==
+
== Administration manual ==
−
 
 
  
  
−
Die Administrationsanleitung für EA_Cockpit mit dem OpenScape Desk Phone CP600 finden sie hier:
 
  
 +
The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::
  
−
'''Dokumentation: {{File-DL|EA Cockpit CP600 Administrationsanleitung|pdf}}'''
 
  
−
= EA_Cockpit für OpenStage 60 und OpenScape Desk Phone IP 55G =
+
'''Documentation: {{File-DL|EA Cockpit CP600 Administrationsanleitung|en|pdf}}'''
  
 +
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G =
  
−
 
−
E_A Cockpit wird auf diesen Telefonen zusätzlich über eine XML Applikation unterstützt. Die Applikation erlaubt menügeführt auf die einzelnen Funktionen von EA_Cockpit zuzugreifen. Im Folgenden finden Sie eine Zusammenstellung von Videos über EA_Cockpit.
 
−
 
−
== Download ==
 
−
 
−
Die EA_Cockpit Videos stehen in zwei Qualitätsstufen zur Verfügung und können von der WIKI lizenzfrei geladen werden:
 
−
 
−
 
−
 
−
{| style="border-spacing:0;width:8.641cm;"
 
−
|-
 
−
| align=center style="background-color:#88c540;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | '''Qualität'''
 
−
| align=center style="background-color:#88c540;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | '''Hoch'''
 
−
| align=center style="background-color:#88c540;border:0.05pt solid #000000;padding:0.097cm;" | '''Niedrig'''
 
−
|-
 
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Datei
 
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/videos/CP_EA_Cockpit_high.zip EA_Cockpit_high]
 
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | [http://wiki.unify.com/videos/CP_EA_Cockpit_low.zip EA_Cockpit_low]
 
−
|-
 
−
|}
 
−
 
−
 
−
== S<span style="color:#000000;">zenarien</span> ==
 
−
 
−
Die EA_Cockpit XML Applikation wird in verschiedenen Szenarien mit Videos dargestellt. Dazu werden alle Themen in einem Video gezeigt. Für jedes einzelne Thema wird ein eigenes Video zur Verfügung gestellt.
 
−
 
−
 
−
 
−
{| style="border-spacing:0;margin:auto;width:17cm;"
 
−
|-
 
−
| align=center style="background-color:#88c540;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | '''Inhalt'''
 
−
| align=center style="background-color:#88c540;border-top:0.05pt solid #000000;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | '''Video'''
 
−
| align=center style="background-color:#88c540;border:0.05pt solid #000000;padding:0.097cm;" | '''Beschreibung'''
 
−
|-
 
−
| style="background-color:#e9e611;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Alle Themen
 
−
| align=center style="background-color:#e9e611;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Alle_Themen Link]
 
−
| style="background-color:#e9e611;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Überblick über alle Themen von Executive/Assistant Cockpit
 
−
|-
 
−
| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | E/A Cockpit benutzen
 
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Das_E/A_Cockpit_benutzen Link]
 
−
| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Assistant das E/A Cockpit starten und bedienen
 
−
|-
 
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistenz stellt Anruf durch
 
−
| align=center style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Assistenz_stellt_Anruf_durch Link]
 
−
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Assistant einen Anruf durchstellen
 
−
|-
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive im Gespräch
 
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| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Executive_im_Gespräch Link]
 
−
| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Rolle Assistenz, wenn die Leitung des Executives belegt ist.
 
−
|-
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Trennen und zurückkehren
 
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| align=center style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Trennen_und_zurückkehren Link]
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Assistenz ein Gespräch trennen und zum Anrufer zurückkehren
 
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|-
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Weiterleitung zum Mobiltelefon
 
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| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Weiterleitung_zum_Mobiltelefon Link]
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | ein Gespräch auf das Mobiltelefon des Executives weiterleiten.
 
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|-
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Zweitanruf
 
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| align=center style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit:_Zweitanruf Link]
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Assistenz ein Zweitanruf entgegennehmen.
 
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|-
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive: Anruf annehmen
 
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| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit_-_Executive:_Anruf_annehmen Link]
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Executive einen Anruf entgegennehmen.
 
−
|-
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive: Executive im Gespräch
 
−
| align=center style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit_-_Executive:_Executive_im_Gespräch Link]
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Executive in einem Gespräch
 
−
|-
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive: Trennen und zurückkehren
 
−
| align=center style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit_-_Executive:_Trennen_und_zurückkehren Link]
 
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| style="border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Executive ein Gespräch trennen und zum Anrufer zurückkehren.
 
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|-
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Executive: Zweitanruf
 
−
| align=center style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | [http://wiki.unify.com/wiki/E/A_Cockpit_-_Executive:_Zweitanruf Link]
 
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| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Als Executive ein Zweitanruf entgegennehmen
 
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|-
 
−
|}
 
  
  
 +
E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.
  
 
'''Dokumentation: {{File-DL|EA Cockpit Bedienungsanleitung|pdf}}'''
 
'''Dokumentation: {{File-DL|EA Cockpit Bedienungsanleitung|pdf}}'''
  
−
= Weitere Schulungsvideos =
+
= Other training videos =
  
 
* [[CPTraining]]
 
* [[CPTraining]]
−
* [[OpenStage Schulung]]
+
* [[OpenStage Training]]
 
* [[OpenStage Training]] {{en}}
 
* [[OpenStage Training]] {{en}}
 
* [[OpenStage_40_US#OpenStage_Training|OpenStage 40 US]] {{en}}
 
* [[OpenStage_40_US#OpenStage_Training|OpenStage 40 US]] {{en}}

Revision as of 10:56, 13 July 2017

EA Cockpit for OpenScape Desk Phone CP600

EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.

The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.


CP600-Executive.png CP600-Assistenz.png
Executive Assistance


Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:


Key assignment Executive:

Key Type Function
Own line Line Key Status of your own line
Assistance [1..m] DSS Key Line monitoring for each Assistance
Instant Ringing Send-URL Sends all calls to the Executive
To the Assistance Send-URL All calls are forwarded to the Assistance
To the answering machine Send-URL All calls are forwarded to the answering machine
To the cell phone Send-URL All calls are forwarded to the cell phone
To the Tel.Nr. Send URL All calls are forwarded to a preset telephone number



Key assignment Assistance:

Key Type Function
Own line Line Key Status of your own line
Executive [1..n] DSS Key Line monitoring for each Executive
Assistance [1..(m-1)] DSS Key Line monitoring for any other assistance
Instant Ringing [1..n] Send-URL Calls are passed to Executive [i]
To the Assistant [1..n] Send-URL Calls for Executive [i] are forwarded to the Assistant
At the desk Send-URL Assistance is part of the Assistance group
Not available Send-URL Assistance is not part of the Assistance group
To the substitution (all) Send-URL All calls are forwarded to the substitution
To the substitution (only Ex.) Send-URL Only calls for the Executive are forwarded to the substitution
To the answering machine Send-URL All calls are forwarded to the answering machine
To the cell phone Send-URL All calls are forwarded to the cell phone


Administration manual

The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::


Documentation: unk.png  EA Cockpit CP600 Administrationsanleitung

EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G

E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.

Dokumentation: pdf.png  EA Cockpit Bedienungsanleitung

Other training videos

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