Difference between revisions of "OpenScape Desk Phone Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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|- | |- | ||
| '''Basic Telephony''' | | '''Basic Telephony''' | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Basic Call Handling|Video]] |
| 01:40 | | 01:40 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Basic Call Handling|Video]] |
| 04:17 | | 04:17 | ||
| Comprehensive overview. | | Comprehensive overview. | ||
|- | |- | ||
| Basic call handling | | Basic call handling | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Place a Call|Video]] |
| 00:44 | | 00:44 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Place a Call|Video]] |
| 02:31 | | 02:31 | ||
| Three ways to make a phone call. | | Three ways to make a phone call. | ||
|- | |- | ||
| Place a Call | | Place a Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Place a Call|Video]] |
| 00:44 | | 00:44 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Place a Call|Video]] |
| 02:31 | | 02:31 | ||
| Three ways to make a phone call. | | Three ways to make a phone call. | ||
|- | |- | ||
| Answer a Call | | Answer a Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Answer a Call|Video]] |
| 00:37 | | 00:37 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Answer a Call|Video]] |
| 00:43 | | 00:43 | ||
| Various methods to answer a call. | | Various methods to answer a call. | ||
|- | |- | ||
| End a Call | | End a Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: End a Call|Video]] |
| 00:27 | | 00:27 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: End a Call|Video]] |
| 00:33 | | 00:33 | ||
| Various methods to end a call. | | Various methods to end a call. | ||
|- | |- | ||
| Using Headset | | Using Headset | ||
| − | | | + | | [[OpenScape Desk Phone IP 35: Using the Headset|Video]] |
| − | | | + | | 00:45 |
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Using the Headset|Video]] |
| 00:45 | | 00:45 | ||
| Place, answer, and end a call using the headset. | | Place, answer, and end a call using the headset. | ||
| Line 77: | Line 77: | ||
|- | |- | ||
| '''Feature Handling''' | | '''Feature Handling''' | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Advanced Call Handling|Video]] |
| 07:29 | | 07:29 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Advanced Call Handling|Video]] |
| 10:15 | | 10:15 | ||
| Comprehensive overview. | | Comprehensive overview. | ||
|- | |- | ||
| Hold/Retrieve a Call | | Hold/Retrieve a Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Hold a Call|Video]] |
| 00:49 | | 00:49 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Hold a Call|Video]] |
| 01:27 | | 01:27 | ||
| Hold/Retrieve a call using context menu or FPK. | | Hold/Retrieve a call using context menu or FPK. | ||
|- | |- | ||
| Make a Conference Call | | Make a Conference Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Place a Conference Call|Video]] |
| 01:05 | | 01:05 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Place a Conference Call|Video]] |
| 01:32 | | 01:32 | ||
| Conference call using context menu. | | Conference call using context menu. | ||
|- | |- | ||
| Transfer a Call | | Transfer a Call | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Transfer a Call|Video]] |
| 02:30 | | 02:30 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Transfer a Call|Video]] |
| 04:02 | | 04:02 | ||
| Describes three different ways to transfer a call. | | Describes three different ways to transfer a call. | ||
|- | |- | ||
| Programming Call Forwarding | | Programming Call Forwarding | ||
| − | | | + | | [[OpenScape Desk Phone IP 35: Programming Call Forwarding|Video]] |
| − | | | + | | 02:05 |
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Programming Call Forwarding|Video]] |
| 02:05 | | 02:05 | ||
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | | Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off. | ||
| Line 114: | Line 114: | ||
|- | |- | ||
| '''Enhanced Telephony''' | | '''Enhanced Telephony''' | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Basic Call Handling|Video]] |
| 01:40 | | 01:40 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Basic Call Handling|Video]] |
| 04:17 | | 04:17 | ||
| Comprehensive overview. | | Comprehensive overview. | ||
|- | |- | ||
| Dialing from Caller List | | Dialing from Caller List | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Dialing from Caller List|Video]] |
| 00:57 | | 00:57 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Dialing from Caller List|Video]] |
| 01:54 | | 01:54 | ||
| Using the missed, dialed, received, forwarded call lists | | Using the missed, dialed, received, forwarded call lists | ||
|- | |- | ||
| Audio Features | | Audio Features | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 35: Audio Features|Video]] |
| 01:07 | | 01:07 | ||
| − | | [[ | + | | [[OpenScape Desk Phone IP 55: Audio Features|Video]] |
| 01:31 | | 01:31 | ||
| Mute, switching to Speakerphone/Handset mode | | Mute, switching to Speakerphone/Handset mode | ||
|} | |} | ||
Revision as of 09:52, 30 April 2013
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 Home Devices OpenScape Desk Phone IP OpenScape Desk Phone Training
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This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.
So bookmark this site or the domain name www.openstage-training.com and come back regularly for updates!
Video Training
Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.
Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Scenarios
Based on OpenStage SIP V3 R2
| OpenScape Desk Phone IP 35 | Length | OpenScape Desk Phone IP 55 | Length | Content | |
| Basic Telephony | Video | 01:40 | Video | 04:17 | Comprehensive overview. |
| Basic call handling | Video | 00:44 | Video | 02:31 | Three ways to make a phone call. |
| Place a Call | Video | 00:44 | Video | 02:31 | Three ways to make a phone call. |
| Answer a Call | Video | 00:37 | Video | 00:43 | Various methods to answer a call. |
| End a Call | Video | 00:27 | Video | 00:33 | Various methods to end a call. |
| Using Headset | Video | 00:45 | Video | 00:45 | Place, answer, and end a call using the headset. |
| Feature Handling | Video | 07:29 | Video | 10:15 | Comprehensive overview. |
| Hold/Retrieve a Call | Video | 00:49 | Video | 01:27 | Hold/Retrieve a call using context menu or FPK. |
| Make a Conference Call | Video | 01:05 | Video | 01:32 | Conference call using context menu. |
| Transfer a Call | Video | 02:30 | Video | 04:02 | Describes three different ways to transfer a call. |
| Programming Call Forwarding | Video | 02:05 | Video | 02:05 | Programming Call Forwarding using favorites, turning Call Forwarding on/off. |
| Enhanced Telephony | Video | 01:40 | Video | 04:17 | Comprehensive overview. |
| Dialing from Caller List | Video | 00:57 | Video | 01:54 | Using the missed, dialed, received, forwarded call lists |
| Audio Features | Video | 01:07 | Video | 01:31 | Mute, switching to Speakerphone/Handset mode |
