Difference between revisions of "Hold"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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| − | + | {{Breadcrumb|0|0|Glossary}} | |
| − | {{ | + | |
| − | + | == Explanation == | |
| + | |||
| + | An active member of a telephone connection can be held by putting on '''Hold'''. If applicable the held party hears Music on Hold ([[MoH]]). | ||
== Erläuterung == | == Erläuterung == | ||
| − | Ein aktiver Gesprächspartner kann durch Halten in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie ([[MoH]] | + | Ein aktiver Gesprächspartner einer Telefonverbindung kann durch '''Halten''' in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie ([[MoH]]). |
== Operating sequences == | == Operating sequences == | ||
| − | + | {| style="text-align: center; " | |
| − | |||
| − | {| | ||
! width="120" | Step 1 | ! width="120" | Step 1 | ||
! width="120" | Step 2 | ! width="120" | Step 2 | ||
|- | |- | ||
| − | | [[Image:call-a-b.png | + | | [[Image:call-a-b.png]] |
| − | | [[Image:call-a-hold-b.png | + | | [[Image:call-a-hold-b.png]] |
|- | |- | ||
| − | + | | '''A''' talks to '''B''' | |
| − | + | | '''A''' puts '''B''' on hold,<br>'''B''' hears [[MoH]] | |
|} | |} | ||
| − | In this situation A can ... | + | In this situation '''A''' can ... |
| − | * back to | + | * back to held call |
* [[3PTY|establish a conference call]] | * [[3PTY|establish a conference call]] | ||
| − | * [[Alternate|alternate | + | * [[Alternate|alternate to another call]] |
== See also / Siehe auch == | == See also / Siehe auch == | ||
| + | |||
| + | * Training videos: [[OpenStage_15_SIP:_Hold_a_Call|OpenStage 15 SIP]] | [[OpenStage_40_SIP:_Hold_a_Call|OpenStage 40 SIP]] | [[OpenStage_60_SIP:_Hold_a_Call|OpenStage 60 SIP]] | ||
* [[Call feature term comparison English/German]] | * [[Call feature term comparison English/German]] | ||
[[Category:Definition]] | [[Category:Definition]] | ||
Latest revision as of 11:28, 7 November 2012
Explanation
An active member of a telephone connection can be held by putting on Hold. If applicable the held party hears Music on Hold (MoH).
Erläuterung
Ein aktiver Gesprächspartner einer Telefonverbindung kann durch Halten in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie (MoH).
Operating sequences
| Step 1 | Step 2 |
|---|---|
|
|
| A talks to B | A puts B on hold, B hears MoH |
In this situation A can ...
- back to held call
- establish a conference call
- alternate to another call
See also / Siehe auch
- Training videos: OpenStage 15 SIP | OpenStage 40 SIP | OpenStage 60 SIP
- Call feature term comparison English/German
