Difference between revisions of "OpenStage Training"
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| − | <accesscontrol>OS-Training</accesscontrol> | + | <accesscontrol>OS-Training</accesscontrol> __NOTOC__ This page gives an overview about all available trainings for OpenStage phones. |
| − | __NOTOC__ | ||
| − | This page gives an overview about all available trainings for OpenStage phones. | ||
== Quick Reference Cards == | == Quick Reference Cards == | ||
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{| border="1" cellspacing="1" cellpadding="1" width="400" | {| border="1" cellspacing="1" cellpadding="1" width="400" | ||
|- | |- | ||
| − | | Technology | + | | Technology |
| − | | OpenStage 40 | + | | OpenStage 40 |
| OpenStage 60/80 | | OpenStage 60/80 | ||
|- | |- | ||
| − | | SIP | + | | SIP |
| | | | ||
| | | | ||
|- | |- | ||
| − | | HFA | + | | HFA |
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|} | |} | ||
| − | * {{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}} | + | *{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}} |
| − | * {{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}} | + | *{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}} |
== Video Trainings == | == Video Trainings == | ||
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|- | |- | ||
| | | | ||
| − | | '''OpenStage 40''' | + | | '''OpenStage 40''' |
| − | | '''length''' | + | | '''length''' |
| − | | '''OpenStage 60/80''' | + | | '''OpenStage 60/80''' |
| − | | '''length''' | + | | '''length''' |
| '''Summary''' | | '''Summary''' | ||
|- | |- | ||
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| Hold/Retrieve a Call using context menu or FPK | | Hold/Retrieve a Call using context menu or FPK | ||
|- | |- | ||
| − | | Make a Conference Call | + | | Make a Conference Call |
| − | | [[OpenStage 40 SIP: Place a Conference Call|SIP ]]| [[OpenStage 40 HFA: Place a Conference Call|HFA]] | + | | [[OpenStage 40 SIP: Place a Conference Call|SIP ]]| [[OpenStage 40 HFA: Place a Conference Call|HFA]] |
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|- | |- | ||
| − | | Deflecting a Call | + | | Deflecting a Call |
| − | | [[OpenStage 40 SIP: Using the Headset|SIP ]]| [[OpenStage 40 HFA: Deflecting a Call|HFA]] | + | | [[OpenStage 40 SIP: Using the Headset|SIP ]]| [[OpenStage 40 HFA: Deflecting a Call|HFA]] |
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| − | ==== Enhanced telephony | + | ==== Enhanced telephony ==== |
| − | | | | | | |- | Dialing from Caller List | | | | | Using missed, dialed, recieived, forwarded call lists |- | Callback | | | | | |- | Audio features | | | | | Mute, Switching Speakerphone/Handset mode |- | Saving a | + | | |
| − | + | | | |
| − | + | | | |
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| + | | | ||
| + | |- | ||
| + | | Dialing from Caller List | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | Using missed, dialed, recieived, forwarded call lists | ||
| + | |- | ||
| + | | Callback | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | |- | ||
| + | | Audio features | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | Mute, Switching Speakerphone/Handset mode | ||
| + | |- | ||
| + | | Saving a funnction to a key | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | | | ||
| + | |- | ||
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| + | | | ||
| + | |} | ||
| − | + | == Web based trainings == | |
| − | + | Tabelle mit allen WBT links | |
| − | + | zusätzlich Verweis auf APT | |
| − | Verweis auf | ||
| + | == Further links == | ||
| + | Verweis auf Phone Guide Live | ||
| − | [[Category: | + | [[Category:OpenStage_Training]] |
Revision as of 12:58, 14 January 2011
<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.
Quick Reference Cards
1. dreispaltige Tabelle (Technologioe; OS 40 ; OS 60/80) 2. Downloadlink QRC und Thumbnail um es mit einem Klick zu öffnen
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | ||
| HFA | ||
Video Trainings
First select the desired procedure, select your OpenStage telephone and then click either on SIP or HFA.
Quick Reference card scenarios
| OpenStage 40 | length | OpenStage 60/80 | length | Summary | |
Basic telephony |
|||||
| Place a Call | SIP | HFA | ||||
| Answer a Call | SIP | HFA | ||||
| End a Call | SIP | HFA | How to End a Call | |||
| Using headset | SIP | HFA | Place, Answer, End a call using a headset | |||
Feature handling |
|||||
| Hold/Retrive a Call | SIP | HFA | Hold/Retrieve a Call using context menu or FPK | |||
| Make a Conference Call | SIP | HFA | ||||
| Transfer a Call | SIP | HFA | describes the 3 different possibilities to transfer a call | |||
| Programming Call Forwarding | SIP | HFA | ||||
| Deflecting a Call | SIP | HFA | Deflect a call; Deflect to Voicemail using FPK | |||
Enhanced telephony |
|||||
| Dialing from Caller List | Using missed, dialed, recieived, forwarded call lists | ||||
| Callback | |||||
| Audio features | Mute, Switching Speakerphone/Handset mode | ||||
| Saving a funnction to a key | |||||
Web based trainings
Tabelle mit allen WBT links
zusätzlich Verweis auf APT
Further links
Verweis auf Phone Guide Live
