Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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| − | | OpenStage 40 | + | | '''OpenStage 40''' |
| − | | length | + | | '''length''' |
| − | | OpenStage 60/80 | + | | '''OpenStage 60/80''' |
| − | | length | + | | '''length''' |
| − | | Summary | + | | '''Summary''' |
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| − | | | + | | How to End a Call |
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| Using headset | | Using headset | ||
| [[OpenStage 40 SIP: Using the Headset|SIP ]]| [[OpenStage 40 HFA: Using the Headset|HFA]] | | [[OpenStage 40 SIP: Using the Headset|SIP ]]| [[OpenStage 40 HFA: Using the Headset|HFA]] | ||
| + | | | ||
| + | | | ||
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| + | | Place, Answer, End a call using a headset | ||
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| + | |- | ||
| + | | | ||
| + | ==== Feature handling ==== | ||
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| + | | Hold/Retrive a Call | ||
| + | | [[OpenStage 40 SIP: Hold a Call|SIP]] | [[OpenStage 40 HFA: Hold a Call|HFA]] | ||
| + | | | ||
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| + | | Hold/Retrieve a Call using context menu or FPK | ||
| + | |- | ||
| + | | Make a Conference Call | ||
| + | | [[OpenStage 40 SIP: Place a Conference Call|SIP ]]| [[OpenStage 40 HFA: Place a Conference Call|HFA]] | ||
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| + | | Transfer a Call | ||
| + | | [[OpenStage 40 SIP: Transfer a Call|SIP]] | [[OpenStage 40 HFA: Transfer a Call|HFA]] | ||
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| − | ==== Enhanced | + | | |
| + | | | ||
| + | | describes the 3 different possibilities to transfer a call | ||
| + | |- | ||
| + | | Programming Call Forwarding | ||
| + | | [[OpenStage 40 SIP: Programming Call Forwarding|SIP]] | [[OpenStage 40 HFA: Programming Call Forwarding|HFA]] | ||
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| + | |- | ||
| + | | Deflecting a Call | ||
| + | | [[OpenStage 40 SIP: Using the Headset|SIP ]]| [[OpenStage 40 HFA: Deflecting a Call|HFA]] | ||
| + | | | ||
| + | | | ||
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| + | | Deflect a call; Deflect to Voicemail using FPK | ||
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| + | ==== Enhanced telephony ==== | ||
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| − | | | + | | Dialing from Caller List |
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| + | | Using missed, dialed, recieived, forwarded call lists | ||
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| − | | | + | | Callback |
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| − | | | + | | Audio features |
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| + | | Mute, Switching Speakerphone/Handset mode | ||
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| − | | | + | | Saving a funnction to a key |
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Revision as of 12:55, 14 January 2011
<accesscontrol>OS-Training</accesscontrol>
This page gives an overview about all available trainings for OpenStage phones.
Quick Reference Cards
1. dreispaltige Tabelle (Technologioe; OS 40 ; OS 60/80) 2. Downloadlink QRC und Thumbnail um es mit einem Klick zu öffnen
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | ||
| HFA | ||
Video Trainings
First select the desired procedure, select your OpenStage telephone and then click either on SIP or HFA.
Quick Reference card scenarios
| OpenStage 40 | length | OpenStage 60/80 | length | Summary | |
Basic telephony |
|||||
| Place a Call | SIP | HFA | ||||
| Answer a Call | SIP | HFA | ||||
| End a Call | SIP | HFA | How to End a Call | |||
| Using headset | SIP | HFA | Place, Answer, End a call using a headset | |||
Feature handling |
|||||
| Hold/Retrive a Call | SIP | HFA | Hold/Retrieve a Call using context menu or FPK | |||
| Make a Conference Call | SIP | HFA | ||||
| Transfer a Call | SIP | HFA | describes the 3 different possibilities to transfer a call | |||
| Programming Call Forwarding | SIP | HFA | ||||
| Deflecting a Call | SIP | HFA | Deflect a call; Deflect to Voicemail using FPK | |||
Enhanced telephony |
|||||
| Dialing from Caller List | Using missed, dialed, recieived, forwarded call lists | ||||
| Callback | |||||
| Audio features | Mute, Switching Speakerphone/Handset mode | ||||
| Saving a funnction to a key | |||||
Web based trainings
Tabelle mit allen WBT links
zusätzlich Verweis auf APT
Further links
Verweis auf Phone Guide Live
