View source for OpenScape Desk Phone Training

{{Breadcrumb|0|0|{{dev-en}}|OpenScape Desk Phone IP}}

{{NoVideo-en}}

{| class="noborder" style="float: right"
| class="noborder" | <mediaplayer image="http://wiki.unify.com/videos/OS_55G_EN_Intro_Robert.png" width='260' height='147' autostart="false" repeat="none">http://wiki.unify.com/videos/OS_55G_EN_Intro_Robert.mp4</mediaplayer>
|}<br />

This page gives you an general overview of available '''training media for OpenScape Desk Phones'''. Beyond the videos already available, this section will be regularly updated to provide more insight into other [[OpenScape Desk Phone IP|OpenScape Desk Phone]] functionality. 

So bookmark this site or the domain name [http://www.deskphone-ip-training.com www.deskphone-ip-training.com] and come back regularly for updates! 

{{FBLink}}

== Video Training ==

Learning to use a feature-rich enterprise phone&nbsp;is a visual, interactive process that&nbsp;can be&nbsp;difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. 

Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser. 

=== Scenarios  ===

<small>Based on OpenStage SIP V3 R2</small> 

{| class="FCK__ShowTableBorders" width="100%"
|-
| 
| '''OpenScape Desk&nbsp;Phone&nbsp;IP&nbsp;35G'''
| '''Length''' 
| '''OpenScape Desk&nbsp;Phone&nbsp;IP&nbsp;55G'''
| '''Length''' 
| '''Content'''
|-
| colspan="6" | 
|-
| '''Basic Telephony''' 
| [[OpenScape Desk Phone IP 35G: Basic call handling|Video]] 
| 02:32
| [[OpenScape Desk Phone IP 55G: Basic call handling|Video]] 
| 02:30
| All in one.
|-
| Place a Call 
| [[OpenScape Desk Phone IP 35G: Place a Call|Video]] 
| 00:59 
| [[OpenScape Desk Phone IP 55G: Place a Call|Video]] 
| 00:47
| Three ways to make a phone call.
|-
| Answer a Call 
| [[OpenScape Desk Phone IP 35G: Answer a Call|Video]] 
| 00:32
| [[OpenScape Desk Phone IP 55G: Answer a Call|Video]] 
| 00:38
| Various methods to answer a call.
|-
| End a Call 
| [[OpenScape Desk Phone IP 35G: End a Call|Video]] 
| 00:22
| [[OpenScape Desk Phone IP 55G: End a Call|Video]] 
| 00:22
| Various methods to end a call.
|-
| Using Headset
| [[OpenScape Desk Phone IP 35G: Using the Headset|Video]] 
| 00:56
| [[OpenScape Desk Phone IP 55G: Using the Headset|Video]] 
| 00:56
| Place, answer, and end a call using the headset.
|-
| colspan="6" | 
|-
| '''Feature Handling''' 
| [[OpenScape Desk Phone IP 35G: Advanced Call Handling|Video]] 
| 07:15
| [[OpenScape Desk Phone IP 55G: Advanced Call Handling|Video]] 
| 05:27
| All in one.
|-
| Hold/Retrieve a Call 
| [[OpenScape Desk Phone IP 35G: Hold a Call|Video]] 
| 01:09
| [[OpenScape Desk Phone IP 55G: Hold a Call|Video]] 
| 01:06
| Hold/Retrieve a call using context menu or FPK.
|-
| Make a Conference Call 
| [[OpenScape Desk Phone IP 35G: Place a Conference Call|Video]] 
| 01:13
| [[OpenScape Desk Phone IP 55G: Place a Conference Call|Video]] 
| 01:08
| Conference call using context menu.
|-
| Transfer a Call 
| [[OpenScape Desk Phone IP 35G: Transfer a Call|Video]] 
| 01:49
| [[OpenScape Desk Phone IP 55G: Transfer a Call|Video]] 
| 01:41
| Describes three different ways to transfer a call.
|-
| Programming Call Forwarding 
| [[OpenScape Desk Phone IP 35G: Programming Call Forwarding|Video]] 
| 03:32
| [[OpenScape Desk Phone IP 55G: Programming Call Forwarding|Video]] 
| 02:01
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off.
|-
| colspan="6" | 
|-
| '''Enhanced&nbsp;Telephony''' 
| [[OpenScape Desk Phone IP 35G: Enhanced Telephony|Video]] 
| 01:49
| [[OpenScape Desk Phone IP 55G: Enhanced Telephony|Video]] 
| 02:35
| All in one.
|-
| Dialing from Caller List 
| [[OpenScape Desk Phone IP 35G: Dialing from Caller List|Video]] 
| 00:57
| [[OpenScape Desk Phone IP 55G: Dialing from Caller List|Video]] 
| 01:48
| Using the missed, dialed, received, forwarded call lists
|-
| Audio Features 
| [[OpenScape Desk Phone IP 35G: Audio Features|Video]] 
| 01:02
| [[OpenScape Desk Phone IP 55G: Audio Features|Video]] 
| 00:56
| Mute, switching to Speakerphone/Handset mode
|}