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Difference between revisions of "optiPoint 410/420 S"

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<div class="breadcrumb">
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{{Breadcrumb|0|0|{{dev-en}}|optiPoint}}
{{up}} [[Phones]] | {{de}} [[optiPoint 410/420 S (de)|optiPoint 410/420 S]]
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{{Discontinued|en|Devices}}
</div>
 
The '''optiPoint 410/420 S''' phone family consists of a wide range of [[optiPoint]] SIP phones, from optiPoint 410 entry
 
for basic telephony to optiPoint 420 advance for high-volume callers with sophisticated needs.
 
  
{| align="right" class="noborder"
+
 
 +
The '''optiPoint 410/420 S''' phone family consists of a wide range of [[optiPoint]] SIP phones, from [[optiPoint 410 entry S]]
 +
for basic telephony to [[optiPoint 420 advance S]] for high-volume callers with sophisticated needs.
 +
 
 +
{| class="noborder" style="float:right"
 +
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px|link=optiPoint 420 advance S]]
 +
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px|link=optiPoint 410 advance S]]
 +
|-
 +
| class="noborder" | [[optiPoint 420 advance S]]
 +
| class="noborder" | [[optiPoint 410 advance S]]
 
|-
 
|-
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px|link=optiPoint 420 standard S]]
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op410std-p.jpg|150px|link=optiPoint 410 standard S]]
| valign="bottom" class="noborder" | [[Image:op410adv-p.jpg|150px]]
 
 
|-
 
|-
| class="noborder" | [[optiPoint 410 entry S]]
+
| class="noborder" | [[optiPoint 420 economy S]]<br />[[optiPoint 420 economy plus S]]<br />[[optiPoint 420 standard S]]
 
| class="noborder" | [[optiPoint 410 economy S]]<br />[[optiPoint 410 economy plus S]]<br />[[optiPoint 410 standard S]]
 
| class="noborder" | [[optiPoint 410 economy S]]<br />[[optiPoint 410 economy plus S]]<br />[[optiPoint 410 standard S]]
| class="noborder" | [[optiPoint 410 advance S]]
 
 
|-
 
|-
| valign="bottom" class="noborder" |  
+
| class="noborder" |  
| valign="bottom" class="noborder" | [[Image:op420std-p.jpg|150px]]
+
| valign="bottom" class="noborder" | [[Image:op410ent-p.jpg|150px|link=optiPoint 410 entry S]]
| valign="bottom" class="noborder" | [[Image:op420adv-p.jpg|150px]]
 
 
|-
 
|-
 
| class="noborder" |  
 
| class="noborder" |  
| class="noborder" | [[optiPoint 420 economy S]]<br />[[optiPoint 420 economy plus S]]<br />[[optiPoint 420 standard S]]
+
| class="noborder" | [[optiPoint 410 entry S]]
| class="noborder" | [[optiPoint 420 advance S]]
 
 
|}
 
|}
  
 
== Phone range ==
 
== Phone range ==
  
All phones of this phone family have a common feature set (listed below) and additional features per model
+
All phones of this phone family have a '''common''' feature set (listed below) and additional features per model.
* SIP support according to RFC3261
+
* SIP support according to RFC 3261
 
* Power over Ethernet ([[PoE]]) IEEE 802.3af or external power supply (EU, US and UK power adapters)
 
* Power over Ethernet ([[PoE]]) IEEE 802.3af or external power supply (EU, US and UK power adapters)
 
* Computer Telephony Integration ([[CTI]]) / Third party call control
 
* Computer Telephony Integration ([[CTI]]) / Third party call control
* Remote administration via Web-based management, HiPath Deployment Service or XML files
+
* Remote administration via [[WBM|Web-based management]], [[DLS|HiPath Deployment Service]] or [[XML|XML]] files
* Codecs: G.711, G.723.1A, G.729AB and G.722 wideband codec
+
* [[Codec|Codecs]] [[Codec#G.711|G.711]], [[Codec#G.723|G.723.1A]], [[Codec#G.729|G.729AB]] and [[Codec#G.722|G.722]] wideband codec
 
* Open listening
 
* Open listening
 
* Freely programmable feature keys
 
* Freely programmable feature keys
 
* 2 keys (plus/minus) for volume settings
 
* 2 keys (plus/minus) for volume settings
 
* Keypad with 12 keys
 
* Keypad with 12 keys
* Control keys (optiGuide) for navigation / feature control (except 410 entry)
+
* Dialog keys ([[optiGuide]]) for navigation / feature control (except 410 entry)
* Wall-mountable (seperate bracket required)
+
* Wall-mountable (separate bracket required)
 
* Housing color: manganese (dark) or arctic (bright)
 
* Housing color: manganese (dark) or arctic (bright)
  
=== Differentiating factors of the phones ===
+
=== Hardware related differentiating factors ===
There are two product lines available: optiPoint 410 S and optiPoint 420 S. The difference is that the 410 S models support paper labels for the programable feature keys, whilst the 420 S provide '''self-labeling keys''' ([[LCD]]).
 
  
The models within the optiPoint 410 S / 420 S phone families differ by the following properties. <br />
+
There are two product lines available:
 +
* optiPoint 410 S
 +
* optiPoint 420 S
 +
The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide '''self-labeling''' monochrome [[LCD]] Feature Keys.
 +
 
 +
Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models: <br />
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
! width="180" | Phone model
+
! width="220" | Phone model
 
! Display
 
! Display
 
! Self-labeling<br />keys
 
! Self-labeling<br />keys
Line 116: Line 122:
 
| 1
 
| 1
 
| Yes
 
| Yes
| Yes
+
| Hardware related<ref name="USB_port"><br/>Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version [[optiPoint 410/420 S Release Notes#V7 R4.1.0|optiPoint 410/420 SIP V7.0 R4.1.0]] (or higher).<br/><br/>
 +
* S30817-S7204-A101-26 (optiPoint 410 advance arctic)
 +
* S30817-S7204-A107-31 (optiPoint 410 advance mangan)
 +
* S30817-S7207-A101-26 (optiPoint 420 advance arctic)
 +
* S30817-S7207-A107-24 (optiPoint 420 advance mangan)
 +
*S30817-S7204-M101-8 (optiPoint 410 advance arctic)
 +
*S30817-S7204-M107-8 (optiPoint 410 advance mangan)
 +
*S30817-S7207-M101-9 (optiPoint 420 advance arctic)
 +
*S30817-S7207-M107-9 (optiPoint 420 advance mangan)</ref>
 
|-
 
|-
 
| [[optiPoint 420 economy S]]
 
| [[optiPoint 420 economy S]]
Line 164: Line 178:
 
| 1
 
| 1
 
| Yes
 
| Yes
| Yes
+
| Hardware related<ref name="USB_port" />
 
|}
 
|}
  
== Documentation ==
+
=== Software/Firmware related differentiating factors ===
All optiPoint phones are shipped with a printed document providing brief instruction regarding installation and operation.
 
For both user and administrators, a comprehensive and updated documentation is provided as PDF files.
 
Depending on the system environment, the user may choose between HiPath 8000, BroadSoft and Sylantro specific documentation.
 
  
=== User Manuals HiPath 8000 environment ===
+
The telephony application provides a set of [[optiPoint 410/420 S software features|features]] and the
* {{File-DL|User Manual optiPoint 410-420 entry S|pdf}}
+
[[optiPoint 410/420 S software features#Centralized Call (SIP-)Features|connectivity]] to a set of SIP systems (proxies, application servers)
* {{File-DL|User Manual optiPoint 410-420 eco-std S|pdf}}
 
* {{File-DL|User Manual optiPoint 410-420 adv S|pdf}}
 
  
=== User Manuals BroadSoft environment ===
+
* General overview on platforms / systems:
* {{File-DL|User Manual optiPoint 410-420 eco-std S BroadSoft |pdf}}
 
* {{File-DL|User Manual optiPoint 410-420 adv S BroadSoft S|pdf}}
 
 
 
=== User Manuals Sylantro environment ===
 
* {{File-DL|User Manual optiPoint 410-420 eco-std S Sylantro |pdf}}
 
* {{File-DL|User Manual optiPoint 410-420 adv S Sylantro S|pdf}}
 
 
 
=== Administration Manuals HiPath 8000, BroadSoft, Sylantro, Asterisk ===
 
* {{File-DL|Administration Manual optiPoint 410-420 S family|pdf}}
 
* {{File-DL|Admin Manual 802.1x optiPoint 410-420 family|pdf}}
 
* {{File-DL|Admin Manual XML-Management optiPoint 410-420 V6.0|pdf}}
 
* {{File-DL|Admin Manual optiPoint 410-420 Asterisk|pdf}}
 
 
 
=== Installation Manual ===
 
* {{File-DL|Installation instructions for accompanying equipment, adapters and accessories|pdf}}
 
 
 
=== Datasheet ===
 
* {{File-DL|Datasheet optipoint410-420-v6|pdf}}
 
 
 
=== Miscelleanous ===
 
* {{File-DL|CE certificates|pdf}}
 
* {{File-DL|Ordering numbers optiPoint 410-420|pdf}}
 
 
 
== Platforms ==
 
Designed as a standards compliant SIP phone (RFC3261), the optiPoint 410/420 S family can be operated in any SIP compliant environment.
 
For the systems listed below: </br >
 
* additional documentation is available
 
* additional testing activities have taken place prior to product release
 
* additional feature are supported
 
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
 
! Platform
 
! Platform
 
! Comment
 
! Comment
! Configuration documents
+
! Details
 
|-
 
|-
| [[Siemens HiPath 2000]]
+
| [[HiPath OpenOffice EE]]
 
| Pure IP-Switch
 
| Pure IP-Switch
| {{File-DL|Name of the manual|pdf}}
+
|
 
|-
 
|-
| [[Siemens HiPath 3000/5000]]
+
| [[HiPath 3000/5000]]
 
| Hybrid Switch/IP-Softswitch
 
| Hybrid Switch/IP-Softswitch
| {{File-DL|Name of the manual|pdf}}
+
|
 
|-
 
|-
| [http://www.siemens.com/index.jsp?sdc_p=i260601lmo260601pHPcfs4u0z1&sdc_sid=23307235746& HiPath 4000]
+
| [[HiPath 4000]]
 
| Hybrid-Switch
 
| Hybrid-Switch
| {{File-DL|Name of the manual|pdf}}
+
|
 
|-
 
|-
| [http://www.siemens.com/index.jsp?sdc_p=i1196765lmo1196765pHPcfs4u0z1&sdc_sid=23307235746& HiPath 8000]
+
| [[OpenScape Voice]]
 
| IP-Softswitch
 
| IP-Softswitch
| {{File-DL|Name of the manual|pdf}}
+
| [[optiPoint connectivity to OpenScape Voice]]
 
|-
 
|-
| [[Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000]]
+
| [http://www.siemens.com/index.jsp?sdc_p=ft15mls2u0o1249219i1250814pCPEcz2&sdc_bcpath=1252307.s_2,1250814.s_2,&sdc_sid=24415665682& Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000]
 
| IP-Softswitch (carrier grade)
 
| IP-Softswitch (carrier grade)
| {{File-DL|Name of the manual|pdf}}
+
|
 
|-
 
|-
|[[optiPoint connectivity to Broadsoft|Broadsoft]]
+
| [http://www.broadsoft.com BroadSoft]
 
| IP-Softswitch (carrier-grade)
 
| IP-Softswitch (carrier-grade)
| {{File-DL|Name of the manual|pdf}}
+
| [[optiPoint connectivity to Broadsoft]]
 
|-
 
|-
| [[optiPoint connectivity to Sylantro|Sylantro]]
+
| [http://www.sylantro.com Sylantro]
 
| IP-Softswitch (carrier grade)
 
| IP-Softswitch (carrier grade)
| {{File-DL|Name of the manual|pdf}}
+
| [[optiPoint connectivity to Sylantro]]
 
|-
 
|-
 
| [http://www.asterisk.org Asterisk]
 
| [http://www.asterisk.org Asterisk]
 
| Open Source IP-Softswitch
 
| Open Source IP-Softswitch
| {{File-DL|Asterisk Guide|pdf}}
+
| {{File-DL|Admin Manual optiPoint 410-420 Asterisk|pdf}}
 
|}
 
|}
  
For detailed interoperability information pls check [[Interoperability matrix optiPoint 410/420 S]].<br>
+
For detailed interoperability information please check [[optiPoint_410/420_S#Firmware_.2F_Software|Software version and Interoperability]] sections on this page.<br/>
  
Connectivity to several SIP providers is supported. For configuration hints see the [[How To]] article [[Setup the optiPoint 410/420 S with several provider]].
+
Connectivity to several VoIP providers is supported.<br/>
 +
For configuration hints see the [[How To]] article [[optiPoint 410/420 S setup with several Provider|setting up the optiPoint 410/420 SIP with a VoIP provider]].
  
== Call features ==
+
=== Supported Languages ===
Leistungsmerkmale in einem SIP Umfeld können entweder '''lokal''' im Telefon oder '''zentral''' in einem SIP Applikationsserver [[Glossary#B|B2BUA]] angeboten werden.
 
  
Das oP150 S unterstützt eine Reihe von lokalen SIP-Diensten. Der Zugriff auf zentrale Dienste ist nicht per [[Glossary#F|Feature Access Codes]] ist nicht möglich. AI: Christian bitte verifiziern--[[User:Gunnar.boll|Gunnar.boll]] 22:52, 8 September 2006 (CEST)
+
The following is a supported languages list in language pack and alphabetical order by the language code used by ISO 639-1.<br>
 +
optiPoint 410/420 S application software is splitted into two language packages.<br>
 +
The language is changed only on phone user interface - not on WBM or admin interface
  
=== Local Call SIP-Features ===
+
{| {{DefaultTable}} style="text-align:center"
 +
! width=200px | Language Package
 +
! width=200px | ISO 639-1 language code
 +
! width=200px | Language name
 +
! width=200px | Native name
 +
|-
 +
|LP1
 +
|[de]
 +
|German
 +
|Deutsch
 +
|-
 +
|LP1
 +
|[en]
 +
|English
 +
|English
 +
|-
 +
|LP1
 +
|[es]
 +
|Spanish
 +
|Español; castellano
 +
|-
 +
|LP1
 +
|[fr]
 +
|French
 +
|Français; langue française
 +
|-
 +
|LP1
 +
|[it]
 +
|Italian
 +
|Italiano
 +
|-
 +
|LP1
 +
|[hu]
 +
|Hunguarian
 +
|Magyar
 +
|-
 +
|LP1
 +
|[nl]
 +
|Dutch
 +
|Nederlands
 +
|-
 +
|LP1
 +
|[pt]
 +
|Portuguese
 +
|Português
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
|LP2
 +
|[US]
 +
|American-English
 +
|US-English
 +
|-
 +
|LP2
 +
|[br]
 +
|Portuguese Brazil / Brasileiro
 +
|
 +
|-
 +
|LP2
 +
|[cs]
 +
|Czech
 +
|česky; čeština
 +
|-
 +
|LP2
 +
|[da]
 +
|Danish
 +
|dansk
 +
|-
 +
|LP2
 +
|[fi]
 +
|Finnish
 +
|suomen kieli
 +
|-
 +
|LP2
 +
|[lv]
 +
|Latvian
 +
|latviešu valoda
 +
|-
 +
|LP2
 +
|[no]
 +
|Norwegian
 +
|Norsk
 +
|-
 +
|LP2
 +
|[sv]
 +
|Swedish
 +
|svenska
 +
|-
 +
|}
  
{| {{DefaultTable}}
+
=== Supported Country Tones ===
! {{en}} Feature
+
 
! {{de}} Feature
+
The following is a supported Country tones list (since SW Version 7) in alphabetical order by the country names (officially used by the ISO 3166/MA, which uses country names from United Nations sources).
! Abkürzung
+
 
! Beschreibung
+
{| {{DefaultTable}} style="text-align:center"
 +
! width=200px | Official country names used by the ISO 3166/MA
 +
! width=200px | Official country codes used by the ISO 3166/MA
 +
|-
 +
|Argentina
 +
|AR
 +
|-
 +
|Austria
 +
|AT
 +
|-
 +
|Belgium
 +
|BE
 +
|-
 +
|Brazil
 +
|BR
 +
|-
 +
|Chile
 +
|CL
 +
|-
 +
|China
 +
|CN
 +
|-
 +
|Croatia
 +
|HR
 +
|-
 +
|Czech Republic
 +
|CZ
 +
|-
 +
|Denmark
 +
|DK
 +
|-
 +
|Estonia
 +
|EE
 +
|-
 +
|Finland
 +
|FI
 +
|-
 +
|France
 +
|FR
 +
|-
 +
|Germany
 +
|DE
 +
|-
 +
|Hungary
 +
|HU
 +
|-
 +
|India
 +
|IN
 +
|-
 +
|Ireland
 +
|IE
 
|-
 
|-
| Call Waiting
+
|Italy
| Zweitanruf
+
|IT
| [[Glossary#C|CW]]
 
| Im Gespräch wird 2. Anrufer signalisiert
 
 
|-
 
|-
| Hold
+
|Latvia
| Halten
+
|LV
| [[Glossary#H|Hold ]]
 
| Aktiver Gesprächspartner kann auf halten gelegt werden
 
 
|-
 
|-
| Alternate
+
|Lithuania
| Makeln
+
|LT
| [[Glossary#M|Makeln]]
 
| Hin-und Herschalten zwischen 2 Teilnehmern
 
 
|-
 
|-
| Consultation
+
|Luxembourg
| Rückfrage
+
|LU
| [[Glossary#C|Consultation]]
 
| Im Gespräch einen 2. Tln. anrufen
 
 
|-
 
|-
| Call Deflection
+
|Mexico
| ?
+
|MX
| [[Glossary#D|Deflection]]
 
| Flexible Forwarding during ringing?
 
 
|-
 
|-
| Call Decline/Refuse
+
|Netherlands
| Ablehnen
+
|NL
| [[Glossary#D|Decline]]
 
| Drop caller during ringing?
 
 
|-
 
|-
| Call Transfer semi-attended (blind)
+
|Norway
| Weitergeben vor Melden
+
|NO
| [[Glossary#CT|CT-semi-attended]]
 
| Gespräch vor Melden des neuen Zielteilnehmers weitergeben
 
 
|-
 
|-
| Call Transfer attended (Join)
+
|Poland
| Weitergeben nach Melden
+
|PL
| [[Glossary#CT|CT-attended]]
 
| Gespräch nach Melden des neuen Zielteilnehmers weitergeben
 
 
|-
 
|-
| Call Transfer unscreened (on-Ringing)
+
|Portugal
| Weitergeben während Klingeln
+
|PT
| [[Glossary#CT|CT-unscreened]]
 
| Gespräch während des Klingelns weitergeben
 
 
|-
 
|-
| Call Forwarding Unconditional
+
|RSA (South Africa)
| Anrufweiterleitung (unbedingt)
+
|ZA
| [[Glossary#CF|CFU]]
 
| Anrufweiterleitung: permanent
 
 
|-
 
|-
| Call Forwarding on no reply
+
|Singapore
| Anrufweiterleitung (bei Nichtmelden)
+
|SG
| [[Glossary#CF|CFNR]]
 
| Anrufweiterleitung zu einem vordefinierten Ziel, wenn sich der Zielteilnehmer nicht meldet
 
 
|-
 
|-
| Call Forwarding on busy
+
|Slovakia
| Anrufweiterleitung (bei Besetzt)
+
|SK
| [[Glossary#CF|CFB]]
 
| Anrufweiterleitung zu einem vordefinieren Ziel, wenn der Zielteilnehmer besetzt ist
 
 
|-
 
|-
| Local three-party conference
+
|Spain
| Dreierkonferenz (lokal)
+
|ES
| [[Glossary#3|3PTY-Conf]]
 
| Lokale Dreierkonferenz
 
 
|-
 
|-
| Do Not Disturb
+
|Sweden
| Nicht stören
+
|SE
| [[Glossary#D|DND]]
 
| Ankommende Gespräche werden abgwiesen
 
 
|-
 
|-
| Message Waiting Indication
+
|Switzerland
| Briefkasten-Information
+
|CH
| [[Glossary#M|MWI]]
 
| optischer Hinweis auf vorliegende Voicemail
 
 
|-
 
|-
| Distinctive Ringing
+
|Thailand
| Selektiver Rufton
+
|TH
| [[Glossary#D|Distinctive Ringing]]
 
| unterschiedlichen Anrufern können verschiedene Anrufmelodien zugeordnet werden
 
 
|-
 
|-
| DTMF (in-band)
+
|United Kingdom
| DTMF (in-band)
+
|GB
| [[Glossary#D|DTMF]]
 
| DTMF-Zeichen werden im Sprachband (über G.711) übertragen
 
 
|-
 
|-
| DTMF (out-band)
+
|United States
| DTMF (out-band)
+
|US
| [[Glossary#D|DTMF]]
 
| DTMF-Zeichen (z.B. Abfrage einer ext. Voicemail, werden per Signalisierung, hier nach RFC 2833 übertragen
 
 
|}
 
|}
  
See also [[Call feature term comparison English/German]].
+
== Firmware / Software ==
 +
 
 +
The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the  Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the {{SEBA}} Web portal (login required).
  
=== Central Call Features ===
+
The firmware of the optiPoint SIP phones comprises two software components:
AI: Hier Verlinkung auf BS , Syl Seite + HiPath 8000 FAC angebben aus Interop Doku.
+
* [[NetBoot]] Software: this component provides ''low level features'' (like ''Boot process'', ''LAN connectivity'') and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
 +
* '''Application''' Software: this component contains all features for:
 +
** Call Handling
 +
** Call Signalling
 +
** Audio Control
 +
** User Interface
 +
** Language Support
 +
the ''Application Software'' component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see [[optiPoint 410/420 S upgrade to SIP V6.0]].
  
=== Other functions ===
+
Actually [[SIP]] line application software main version to be used is [[SIP V7.0]] that is supported on most HiPath systems. See also [[optiPoint 410/420 S interoperability matrix]] and [[optiPoint 410/420 S general information to SIP V7.0]].
  
== Firmware ==
+
=== Current software releases ===
  
{{stillde|
+
The actual [[optiPoint 410/420 S general information to SIP V7.0|SIP V7]] Application Software, [[optiPoint 410/420 S Release Notes#V7 R6.10.0|optiPoint 410/420 SIP V7 R6.10.0]], is tested and released for usage with [[OpenScape Voice]] Server V4.1, V5.0 and V6.0, HiPath 4000 V4 R2.1.19 (or newer); last tested and released version for Broadsoft is [[optiPoint 410/420 S Release Notes#V7 R6.2.0|optiPoint 410/420 SIP V7 R6.2.0]].<br />
Die SIP-Firmware für diese Telefonfamilie kann wegen verwendeter Verschlüsselungstechnolgie und damit verbundener Exportbeschränkung nicht frei im Internet zum Download bereitgstellt werden.
+
[[optiPoint 410/420 S general information to SIP V7.0|optiPoint 4x0 SIP V7]] is not released for HiPath 4000 V4 R1 or older, HiPath 2000, HiPath 3000/5000, Sylantro communication systems. Please have also a look on the [[optiPoint 410/420 S interoperability matrix]].<br />
Diese Firmware kann nur über offizielle Siemens Partner bezogen werden.  
 
}}
 
  
To get an overview of all release notes for the optiPoint 410/420 S family see the [[optiPoint 410/420 S Release Notes|history of all Release Notes]].
+
For more information check [[optiPoint 410/420 S interoperability matrix]]
  
 
{| {{DefaultTable}}
 
{| {{DefaultTable}}
! Version No.
+
! style="text-align:center" | Version
! Release date
+
! style="text-align:center" | Release
! Release notes
+
! style="text-align:center" | Release date
 +
! style="text-align:center" | Release note
 +
! style="text-align:center" | Notes
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.10.0
 +
| style="text-align:center" | 28/09/2012
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.10.0|optiPoint 410/420 SIP V7.0 R6.10.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.8.0
 +
| style="text-align:center" | 27/01/2012
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.8.0|optiPoint 410/420 SIP V7.0 R6.8.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.5.0
 +
| style="text-align:center" | 30/09/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.5.0|optiPoint 410/420 SIP V7.0 R6.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R6.4.0
 +
| style="text-align:center" | 07/07/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.4.0|optiPoint 410/420 SIP V7.0 R6.4.0]]
 +
|
 
|-
 
|-
| V6 R0.55.0
+
| style="text-align:center" | V7.0
| 08/23/2006
+
| style="text-align:center" | R6.3.0
| [[optiPoint 410/420 S Release Notes#V6 R0.55.0|Release Note for V6 R0.55.0]]
+
| style="text-align:center" | 31/03/2011
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.3.0|optiPoint 410/420 SIP V7.0 R6.3.0]]
 +
|
 
|-
 
|-
| V6.0.54
+
| style="text-align:center" | V7.0
| 08/07/2006
+
| style="text-align:center" | R6.2.0
| [[optiPoint 410/420 S Release Notes#V6.0.54|Release Note for V6.0.54]]
+
| style="text-align:center" | 03/12/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R6.2.0|optiPoint 410/420 SIP V7.0 R6.2.0]]
 +
|
 
|-
 
|-
| V5.0.31
+
| style="text-align:center" | V7.0
| 07/21/2006
+
| style="text-align:center" | R5.9.0
| [[optiPoint 410/420 S Release Notes#V5.0.31|Release Note for V5.0.31]]
+
| style="text-align:center" | 30/08/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.9.0|optiPoint 410/420 SIP V7.0 R5.9.0]]
 +
|
 
|-
 
|-
| V5.0.30
+
| style="text-align:center" | V7.0
| 06/26/2006
+
| style="text-align:center" | R5.7.0
| [[optiPoint 410/420 S Release Notes#V5.0.30|Release Note for V5.0.30]]
+
| style="text-align:center" | 28/05/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.7.0|optiPoint 410/420 SIP V7.0 R5.7.0]]
 +
|
 
|-
 
|-
| V5.0.27
+
| style="text-align:center" | V7.0
| 04/19/2006
+
| style="text-align:center" | R5.6.0
| [[optiPoint 410/420 S Release Notes#V5.0.27|Release Note for V5.0.27]]
+
| style="text-align:center" | 01/03/2010
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.6.0|optiPoint 410/420 SIP V7.0 R5.6.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.5.0
 +
| style="text-align:center" | 22/12/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.5.0|optiPoint 410/420 SIP V7.0 R5.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.4.0
 +
| style="text-align:center" | 01/10/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.4.0|optiPoint 410/420 SIP V7.0 R5.4.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.3.0
 +
| style="text-align:center" | 05/08/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.3.0|optiPoint 410/420 SIP V7.0 R5.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R5.2.0
 +
| style="text-align:center" | 08/06/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R5.2.0|optiPoint 410/420 SIP V7.0 R5.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R4.2.0
 +
| style="text-align:center" | 27/03/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R4.2.0|optiPoint 410/420 SIP V7.0 R4.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R4.1.0
 +
| style="text-align:center" | 09/02/2009
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R4.1.0|optiPoint 410/420 SIP V7.0 R4.1.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R3.2.0
 +
| style="text-align:center" | 28/11/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R3.2.0|optiPoint 410/420 SIP V7.0 R3.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R2.3.0
 +
| style="text-align:center" | 30/09/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R2.3.0|optiPoint 410/420 SIP V7.0 R2.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R2.2.0
 +
| style="text-align:center" | 13/08/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R2.2.0|optiPoint 410/420 SIP V7.0 R2.2.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.6.0
 +
| style="text-align:center" | 16/06/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.6.0|optiPoint 410/420 SIP V7.0 R1.6.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.5.0
 +
| style="text-align:center" | 30/05/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.5.0|optiPoint 410/420 SIP V7.0 R1.5.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R1.3.0
 +
| style="text-align:center" | 30/04/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R1.3.0|optiPoint 410/420 SIP V7.0 R1.3.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.16.0
 +
| style="text-align:center" | 31/01/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.16.0|optiPoint 410/420 SIP V7.0 R0.16.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.15.0
 +
| style="text-align:center" | 22/01/2008
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.15.0|optiPoint 410/420 SIP V7.0 R0.15.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.14.0
 +
| style="text-align:center" | 09/11/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.14.0|optiPoint 410/420 SIP V7.0 R0.14.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.13.0
 +
| style="text-align:center" | 27/09/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.13.0|optiPoint 410/420 SIP V7.0 R0.13.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.11.0
 +
| style="text-align:center" | 11/09/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.11.0|optiPoint 410/420 SIP V7.0 R0.11.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V7.0
 +
| style="text-align:center" | R0.10.0
 +
| style="text-align:center" | 09/07/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V7 R0.10.0|optiPoint 410/420 SIP V7.0 R0.10.0]]
 +
|
 
|}
 
|}
 +
 +
 +
V6.0 has been phased out at end of 2007. The last V6.0 Application Software released was [[optiPoint 410/420 S Release Notes#V6 R3.69.0|optiPoint 410/420 SIP V6.0 R3.69.0]].<br />
 +
 +
{| {{DefaultTable}}
 +
! style="text-align:center" | Version
 +
! style="text-align:center" | Release
 +
! style="text-align:center" | Release date
 +
! style="text-align:center" | Release note
 +
! style="text-align:center" | Notes
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R3.69.0
 +
| style="text-align:center" | 31/10/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R3.69.0|optiPoint 410/420 SIP V6.0 R3.69.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R3.68.0
 +
| style="text-align:center" | 30/08/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R3.68.0|optiPoint 410/420 SIP V6.0 R3.68.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.67.0
 +
| style="text-align:center" | 06/26/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.67.0|optiPoint 410/420 SIP V6.0 R2.67.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.66.1
 +
| style="text-align:center" | 05/06/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.66.1|optiPoint 410/420 SIP V6.0 R2.66.1]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R2.66.0
 +
| style="text-align:center" | 30/05/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6 R2.66.0|optiPoint 410/420 SIP V6.0 R2.66.0]]
 +
| Blocked<ref name="Hotfix_for_NA02884341"><br/>Due to [[optiPoint 410/420 S Release Notes#Fixed_Bugs|Bug (NA02884341)]].<br/>This bug can occour sporadically after upgrade process from application versions between V6 R1.65.0 and V6 R1.65.7 or from version V6 R2.66.0: the available Hotfix was released with V6.0 R2.66.1.<br/>The optiPoint 4x0 SIP phones family with application versions between V6 R1.64.0 and V6 R1.64.8 can safely be upgraded to that latest version V6 R2.66.0 because not affected by this bug.<br/></ref>
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R1.65.6
 +
| style="text-align:center" | 25/04/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.65.6|optiPoint 410/420 SIP V6.0 R1.65.6]]
 +
| Blocked<ref name="Hotfix_for_NA02884341" />
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R1.65.1
 +
| style="text-align:center" | 21/03/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.65.1|optiPoint 410/420 SIP V6.0 R1.65.1]]
 +
| Blocked<ref name="Hotfix_for_NA02884341" />
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R1.64.4
 +
| style="text-align:center" | 26/01/2007
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R1.64.4|optiPoint 410/420 SIP V6.0 R1.64.4]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R0.62.0
 +
| style="text-align:center" | 22/11/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.62.0|optiPoint 410/420 SIP V6.0 R0.62.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R0.60.0
 +
| style="text-align:center" | 18/10/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.60.0|optiPoint 410/420 SIP V6.0 R0.60.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R0.58.0
 +
| style="text-align:center" | 05/10/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.58.0|optiPoint 410/420 SIP V6.0 R0.58.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V6.0
 +
| style="text-align:center" | R0.55.0
 +
| style="text-align:center" | 23/08/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V6_R0.55.0|optiPoint 410/420 SIP V6.0 R0.55.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V5.0
 +
| style="text-align:center" | R0.35.0
 +
| style="text-align:center" | 16/09/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5_R0.35.0|optiPoint 410/420 SIP V5.0 R0.35.0]]
 +
|
 +
|-
 +
| style="text-align:center" | V5.0
 +
| style="text-align:center" | V5.0.31
 +
| style="text-align:center" | 21/07/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.31|optiPoint 410/420 SIP V5.0 (V5.0.31)]]
 +
|
 +
|-
 +
| style="text-align:center" | V5.0
 +
| style="text-align:center" | V5.0.30
 +
| style="text-align:center" | 26/06/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.30|optiPoint 410/420 SIP V5.0 (V5.0.30)]]
 +
|
 +
|-
 +
| style="text-align:center" | V5.0
 +
| style="text-align:center" | V5.0.27
 +
| style="text-align:center" | 19/04/2006
 +
| style="text-align:center" | [[optiPoint 410/420 S Release Notes#V5.0.27|optiPoint 410/420 SIP V5.0 (V5.0.27)]]
 +
|
 +
|-
 +
|}
 +
 +
<br />
 +
<br />
 +
<br />
 +
To get an overview of all release notes for the optiPoint 410/420 SIP family see the [[optiPoint 410/420 S Release Notes|history of all Release Notes]].<br />
 +
See also [[optiPoint 410/420 S general information to SIP V7.0]] about the actual version V7.0 of optiPoint 410/420 SIP family.<br />
 +
 +
=== Interoperability Matrix ===
 +
 +
For detailed interoperability information please check [[optiPoint 410/420 S interoperability matrix]].<br>
 +
 +
== End of Life information ==
 +
 +
 +
* optiPoint 410 S / optiPoint 420 S
 +
** 04.02.2014 End of All Product Activities (HW & SW)
 +
* [[optiPoint 410/420 S general information to SIP V7.0|V7.0]] has been [[Phase-out|phased-out]]
 +
** 04.02.2014  End of Product Activities
 +
* [[optiPoint 410/420 S general information to SIP V6.0|V6.0]] has been [[Phase-out|phased-out]]
 +
** 31.12.2007  End of Product Activities
 +
* V5.0 has been [[Phase-out|phased-out]]
 +
** 29.12.2006  End of Product Activities
 +
* V4.1 has been [[Phase-out|phased-out]]
 +
* V4.0 has been [[Phase-out|phased-out]]
  
 
== Mass deployment ==
 
== Mass deployment ==
* (Introduction)
+
 
* (Additional information)
+
See [[Mass Deployment]].
  
 
== Add-on devices, Adapters and Accessories ==
 
== Add-on devices, Adapters and Accessories ==
  
* [[optiPoint display module]] (phased-out)
+
* optiPoint modules ([[Phase-out|phased-out]]):
* optiPoint self labelling key module
+
** [[optiPoint display module]]
* optiPoint key module
+
** [[optiPoint self labelling key module]]
* [[optiPoint adapters#accoustic adapter|optiPoint accoustic adapter]]
+
** [[optiPoint key module]]
* [[optiPoint adapters#recorder adapter|optiPoint recorder adapater]]
+
* [[optiPoint adapters]] ([[Phase-out|phased-out]]):
 +
** [[optiPoint adapters#accoustic adapter|optiPoint accoustic adapter]]
 +
** [[optiPoint adapters#recorder adapter|optiPoint recorder adapter]]
 +
* [[Headset|Headsets]]
  
== How To ==
+
{{SeeAlso optiPoint 410/420 S}}
 +
* [[optiPoint SIP HW compatibility]]
 +
* [[optiPoint power supply and PoE classes]]
 +
* [[Overview: Supported SIP standards]]
 +
* {{de}} [{{SERVER}}/ftp/oP410420advS-training/index.htm optiPoint 410/420 End User Tutorial] (Internet Explorer required)
 +
* [[Key Labelling Tool]]
  
* [[Upgrade optiPoint 410/420 phones to SIP V6.0]]
+
== References ==
* [[Factory reset optiPoint 410/420 S phones]]
 
  
Additional task descriptions with links to corresponding procedures in the [[How To]] article(s)
+
<references/>
  
== See also ==
+
== How To ==
{{de}} [[optiPoint 410/420 S FAQ (de)|optiPoint 410/420 S FAQ]]
+
* [[optiPoint 410/420 CorNet IP (HFA) to SIP migration]]
 +
* [[optiPoint MoH Converting]]
 +
* [[optiPoint SIP UDP Trace]]
 +
* [[optiPoint 410/420 S handle internal phone traces]]
 +
* [[CHESE Configuration Example]]
 +
* [[DSS with BroadSoft|Using DSS keys with BroadSoft Rel.13]]
 +
* [[Secure XML Download|Set up a secure XML configuration download environment]]
 +
* [[How to setup SNMP supervision for error and QoS tracking]]
  
 
== External links ==
 
== External links ==
* [http://www.siemens.com/index.jsp?sdc_p=ft3mls4u0o1285805i1282633pHPcz3&sdc_bcpath=1077889.s_4,1282631.s_4,&sdc_sid=22243238270& SIP terminal devices on hipath.com]
+
* [http://www.siemens.com/index.jsp?sdc_p=ft4mls4u0o1282631i1080958pHPcz3&sdc_bcpath=1077889.s_4,&sdc_sid=9566447048& SIP terminal devices on www.siemens.com/enterprise]
 
 
  
 
[[Category:optiPoint]]
 
[[Category:optiPoint]]

Latest revision as of 13:51, 17 December 2014

The support for this product has been discontinued!
Please visit Devices to get further information about the current product portfolio.


The optiPoint 410/420 S phone family consists of a wide range of optiPoint SIP phones, from optiPoint 410 entry S for basic telephony to optiPoint 420 advance S for high-volume callers with sophisticated needs.

op420adv-p.jpg op410adv-p.jpg
optiPoint 420 advance S optiPoint 410 advance S
op420std-p.jpg op410std-p.jpg
optiPoint 420 economy S
optiPoint 420 economy plus S
optiPoint 420 standard S
optiPoint 410 economy S
optiPoint 410 economy plus S
optiPoint 410 standard S
op410ent-p.jpg
optiPoint 410 entry S

Phone range

All phones of this phone family have a common feature set (listed below) and additional features per model.

  • SIP support according to RFC 3261
  • Power over Ethernet (PoE) IEEE 802.3af or external power supply (EU, US and UK power adapters)
  • Computer Telephony Integration (CTI) / Third party call control
  • Remote administration via Web-based management, HiPath Deployment Service or XML files
  • Codecs G.711, G.723.1A, G.729AB and G.722 wideband codec
  • Open listening
  • Freely programmable feature keys
  • 2 keys (plus/minus) for volume settings
  • Keypad with 12 keys
  • Dialog keys (optiGuide) for navigation / feature control (except 410 entry)
  • Wall-mountable (separate bracket required)
  • Housing color: manganese (dark) or arctic (bright)

Hardware related differentiating factors

There are two product lines available:

  • optiPoint 410 S
  • optiPoint 420 S

The optiPoint 410 S models support paper labels for the programmable Feature Keys, whilst the optiPoint 420 S models provide self-labeling monochrome LCD Feature Keys.

Within the optiPoint 410 S and optiPoint 420 S family, the user can choose among different hardware models:

Phone model Display Self-labeling
keys
Dialog
keys
Function
keys
Full duplex
handsfree mode
build-in
LAN Switch
Adapter-
support
Adapter
slots
Headset
port
USB master
port
optiPoint 410 entry S - - - 8 - - - - - -
optiPoint 410 economy S 2-line, tiltable - 3 12 - - - - - -
optiPoint 410 economy plus S 2-line, tiltable - 3 12 - Yes - - Yes -
optiPoint 410 standard S 2-line, backlit, tiltable - 3 12 Yes Yes Yes 2 Yes -
optiPoint 410 advance S 4-line, backlit, tiltable - 3 19 Yes Yes Yes 1 Yes Hardware related[1]
optiPoint 420 economy S 2-line, tiltable Yes 3 12 - - - - - -
optiPoint 420 economy plus S 2-line, tiltable Yes 3 12 - Yes - - Yes -
optiPoint 420 standard S 2-line, backlit, tiltable Yes 3 12 Yes Yes Yes 2 Yes -
optiPoint 420 advance S 4-line, backlit, tiltable Yes 3 18 Yes Yes Yes 1 Yes Hardware related[1]

Software/Firmware related differentiating factors

The telephony application provides a set of features and the connectivity to a set of SIP systems (proxies, application servers)

  • General overview on platforms / systems:
Platform Comment Details
HiPath OpenOffice EE Pure IP-Switch
HiPath 3000/5000 Hybrid Switch/IP-Softswitch
HiPath 4000 Hybrid-Switch
OpenScape Voice IP-Softswitch optiPoint connectivity to OpenScape Voice
Siemens SURPASS Hosted Office / hiQ 4200 / hiQ8000 IP-Softswitch (carrier grade)
BroadSoft IP-Softswitch (carrier-grade) optiPoint connectivity to Broadsoft
Sylantro IP-Softswitch (carrier grade) optiPoint connectivity to Sylantro
Asterisk Open Source IP-Softswitch pdf.png  Admin Manual optiPoint 410-420 Asterisk

For detailed interoperability information please check Software version and Interoperability sections on this page.

Connectivity to several VoIP providers is supported.
For configuration hints see the How To article setting up the optiPoint 410/420 SIP with a VoIP provider.

Supported Languages

The following is a supported languages list in language pack and alphabetical order by the language code used by ISO 639-1.
optiPoint 410/420 S application software is splitted into two language packages.
The language is changed only on phone user interface - not on WBM or admin interface

Language Package ISO 639-1 language code Language name Native name
LP1 [de] German Deutsch
LP1 [en] English English
LP1 [es] Spanish Español; castellano
LP1 [fr] French Français; langue française
LP1 [it] Italian Italiano
LP1 [hu] Hunguarian Magyar
LP1 [nl] Dutch Nederlands
LP1 [pt] Portuguese Português
LP2 [US] American-English US-English
LP2 [br] Portuguese Brazil / Brasileiro
LP2 [cs] Czech česky; čeština
LP2 [da] Danish dansk
LP2 [fi] Finnish suomen kieli
LP2 [lv] Latvian latviešu valoda
LP2 [no] Norwegian Norsk
LP2 [sv] Swedish svenska

Supported Country Tones

The following is a supported Country tones list (since SW Version 7) in alphabetical order by the country names (officially used by the ISO 3166/MA, which uses country names from United Nations sources).

Official country names used by the ISO 3166/MA Official country codes used by the ISO 3166/MA
Argentina AR
Austria AT
Belgium BE
Brazil BR
Chile CL
China CN
Croatia HR
Czech Republic CZ
Denmark DK
Estonia EE
Finland FI
France FR
Germany DE
Hungary HU
India IN
Ireland IE
Italy IT
Latvia LV
Lithuania LT
Luxembourg LU
Mexico MX
Netherlands NL
Norway NO
Poland PL
Portugal PT
RSA (South Africa) ZA
Singapore SG
Slovakia SK
Spain ES
Sweden SE
Switzerland CH
Thailand TH
United Kingdom GB
United States US

Firmware / Software

The SIP firmware provides encryption capabilities. Hence its distribution must follow legal requirements which do not allow unrestricted SW distribution via the Internet. The firmware is only provided by Unify technicians or by official Unify Partners. Customers with self-care contracts will have access to SW within the Partner Portal Web portal (login required).

The firmware of the optiPoint SIP phones comprises two software components:

  • NetBoot Software: this component provides low level features (like Boot process, LAN connectivity) and is not changed once a phone has been produced from factory and/or is in operation. However, if necessary new features may be provided during the ongoing development and factory production process.
  • Application Software: this component contains all features for:
    • Call Handling
    • Call Signalling
    • Audio Control
    • User Interface
    • Language Support

the Application Software component is continuously developed and enhanced and it can be downloaded to the phone using an FTP server as needed, see optiPoint 410/420 S upgrade to SIP V6.0.

Actually SIP line application software main version to be used is SIP V7.0 that is supported on most HiPath systems. See also optiPoint 410/420 S interoperability matrix and optiPoint 410/420 S general information to SIP V7.0.

Current software releases

The actual SIP V7 Application Software, optiPoint 410/420 SIP V7 R6.10.0, is tested and released for usage with OpenScape Voice Server V4.1, V5.0 and V6.0, HiPath 4000 V4 R2.1.19 (or newer); last tested and released version for Broadsoft is optiPoint 410/420 SIP V7 R6.2.0.
optiPoint 4x0 SIP V7 is not released for HiPath 4000 V4 R1 or older, HiPath 2000, HiPath 3000/5000, Sylantro communication systems. Please have also a look on the optiPoint 410/420 S interoperability matrix.

For more information check optiPoint 410/420 S interoperability matrix

Version Release Release date Release note Notes
V7.0 R6.10.0 28/09/2012 optiPoint 410/420 SIP V7.0 R6.10.0
V7.0 R6.8.0 27/01/2012 optiPoint 410/420 SIP V7.0 R6.8.0
V7.0 R6.5.0 30/09/2011 optiPoint 410/420 SIP V7.0 R6.5.0
V7.0 R6.4.0 07/07/2011 optiPoint 410/420 SIP V7.0 R6.4.0
V7.0 R6.3.0 31/03/2011 optiPoint 410/420 SIP V7.0 R6.3.0
V7.0 R6.2.0 03/12/2010 optiPoint 410/420 SIP V7.0 R6.2.0
V7.0 R5.9.0 30/08/2010 optiPoint 410/420 SIP V7.0 R5.9.0
V7.0 R5.7.0 28/05/2010 optiPoint 410/420 SIP V7.0 R5.7.0
V7.0 R5.6.0 01/03/2010 optiPoint 410/420 SIP V7.0 R5.6.0
V7.0 R5.5.0 22/12/2009 optiPoint 410/420 SIP V7.0 R5.5.0
V7.0 R5.4.0 01/10/2009 optiPoint 410/420 SIP V7.0 R5.4.0
V7.0 R5.3.0 05/08/2009 optiPoint 410/420 SIP V7.0 R5.3.0
V7.0 R5.2.0 08/06/2009 optiPoint 410/420 SIP V7.0 R5.2.0
V7.0 R4.2.0 27/03/2009 optiPoint 410/420 SIP V7.0 R4.2.0
V7.0 R4.1.0 09/02/2009 optiPoint 410/420 SIP V7.0 R4.1.0
V7.0 R3.2.0 28/11/2008 optiPoint 410/420 SIP V7.0 R3.2.0
V7.0 R2.3.0 30/09/2008 optiPoint 410/420 SIP V7.0 R2.3.0
V7.0 R2.2.0 13/08/2008 optiPoint 410/420 SIP V7.0 R2.2.0
V7.0 R1.6.0 16/06/2008 optiPoint 410/420 SIP V7.0 R1.6.0
V7.0 R1.5.0 30/05/2008 optiPoint 410/420 SIP V7.0 R1.5.0
V7.0 R1.3.0 30/04/2008 optiPoint 410/420 SIP V7.0 R1.3.0
V7.0 R0.16.0 31/01/2008 optiPoint 410/420 SIP V7.0 R0.16.0
V7.0 R0.15.0 22/01/2008 optiPoint 410/420 SIP V7.0 R0.15.0
V7.0 R0.14.0 09/11/2007 optiPoint 410/420 SIP V7.0 R0.14.0
V7.0 R0.13.0 27/09/2007 optiPoint 410/420 SIP V7.0 R0.13.0
V7.0 R0.11.0 11/09/2007 optiPoint 410/420 SIP V7.0 R0.11.0
V7.0 R0.10.0 09/07/2007 optiPoint 410/420 SIP V7.0 R0.10.0


V6.0 has been phased out at end of 2007. The last V6.0 Application Software released was optiPoint 410/420 SIP V6.0 R3.69.0.

Version Release Release date Release note Notes
V6.0 R3.69.0 31/10/2007 optiPoint 410/420 SIP V6.0 R3.69.0
V6.0 R3.68.0 30/08/2007 optiPoint 410/420 SIP V6.0 R3.68.0
V6.0 R2.67.0 06/26/2007 optiPoint 410/420 SIP V6.0 R2.67.0
V6.0 R2.66.1 05/06/2007 optiPoint 410/420 SIP V6.0 R2.66.1
V6.0 R2.66.0 30/05/2007 optiPoint 410/420 SIP V6.0 R2.66.0 Blocked[2]
V6.0 R1.65.6 25/04/2007 optiPoint 410/420 SIP V6.0 R1.65.6 Blocked[2]
V6.0 R1.65.1 21/03/2007 optiPoint 410/420 SIP V6.0 R1.65.1 Blocked[2]
V6.0 R1.64.4 26/01/2007 optiPoint 410/420 SIP V6.0 R1.64.4
V6.0 R0.62.0 22/11/2006 optiPoint 410/420 SIP V6.0 R0.62.0
V6.0 R0.60.0 18/10/2006 optiPoint 410/420 SIP V6.0 R0.60.0
V6.0 R0.58.0 05/10/2006 optiPoint 410/420 SIP V6.0 R0.58.0
V6.0 R0.55.0 23/08/2006 optiPoint 410/420 SIP V6.0 R0.55.0
V5.0 R0.35.0 16/09/2006 optiPoint 410/420 SIP V5.0 R0.35.0
V5.0 V5.0.31 21/07/2006 optiPoint 410/420 SIP V5.0 (V5.0.31)
V5.0 V5.0.30 26/06/2006 optiPoint 410/420 SIP V5.0 (V5.0.30)
V5.0 V5.0.27 19/04/2006 optiPoint 410/420 SIP V5.0 (V5.0.27)




To get an overview of all release notes for the optiPoint 410/420 SIP family see the history of all Release Notes.
See also optiPoint 410/420 S general information to SIP V7.0 about the actual version V7.0 of optiPoint 410/420 SIP family.

Interoperability Matrix

For detailed interoperability information please check optiPoint 410/420 S interoperability matrix.

End of Life information

  • optiPoint 410 S / optiPoint 420 S
    • 04.02.2014 End of All Product Activities (HW & SW)
  • V7.0 has been phased-out
    • 04.02.2014 End of Product Activities
  • V6.0 has been phased-out
    • 31.12.2007 End of Product Activities
  • V5.0 has been phased-out
    • 29.12.2006 End of Product Activities
  • V4.1 has been phased-out
  • V4.0 has been phased-out

Mass deployment

See Mass Deployment.

Add-on devices, Adapters and Accessories

See also

References

  1. 1.0 1.1
    Upon the following hardware revisions the optiPoint 4x0 advance does not longer have an USB-port. This hardware revision must be used with software version optiPoint 410/420 SIP V7.0 R4.1.0 (or higher).

    • S30817-S7204-A101-26 (optiPoint 410 advance arctic)
    • S30817-S7204-A107-31 (optiPoint 410 advance mangan)
    • S30817-S7207-A101-26 (optiPoint 420 advance arctic)
    • S30817-S7207-A107-24 (optiPoint 420 advance mangan)
    • S30817-S7204-M101-8 (optiPoint 410 advance arctic)
    • S30817-S7204-M107-8 (optiPoint 410 advance mangan)
    • S30817-S7207-M101-9 (optiPoint 420 advance arctic)
    • S30817-S7207-M107-9 (optiPoint 420 advance mangan)
  2. 2.0 2.1 2.2
    Due to Bug (NA02884341).
    This bug can occour sporadically after upgrade process from application versions between V6 R1.65.0 and V6 R1.65.7 or from version V6 R2.66.0: the available Hotfix was released with V6.0 R2.66.1.
    The optiPoint 4x0 SIP phones family with application versions between V6 R1.64.0 and V6 R1.64.8 can safely be upgraded to that latest version V6 R2.66.0 because not affected by this bug.

How To

External links