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Difference between revisions of "myPortal for OpenStage"

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{{Breadcrumb|0|0|Unified Communications|OpenScape Business}}
{{up}} [[Main Page]] | {{de}} [[myPortal web (de)|myPortal web]]
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{{Breadcrumb|0|0|Unified Communications|OpenScape Office}}
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myPortal web is the user interface for mobile employees who use a smartphone with a graphic user interface such as the Apple iPhone. myPortal web is controlled by the [[myPortal entry Web Services]], no additional software needs to be installed on the smartphone to use this feature.  
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'''Discontinued Application.''' Please visit [[OpenScape Business]] for more informations.
The user interface, which is optimized for mobile use, offers the user the following functions:
 
  
[[Image:TitelmyPortalweb.png|200px|right]]
 
  
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'''myPortal for OpenStage''' is the user interface for [[OpenStage 60|OpenStage 60 HFA]] and [[OpenStage 80|OpenStage 80 HFA]] phones.
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<br>
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It allows office based workers fast change of their presence �status and fast & comfortable access to their voice mail box
  
== Presence display, status setting and return date ==
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[[Image:TitelmyPortalOS.jpg|300px|right]]
  
The following presence statuses can be displayed:
 
  
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== Features ==
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Depending on the UC solution within the communication system myPortal for OpenStage offers different features for control of:
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* Presence Status
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* Voice Mail
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=== Presence status control ===
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The following presence states can be set and displayed in combination with UC Smart or UC Suite:
 
* Office
 
* Office
 
* Meeting  
 
* Meeting  
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* Gone home
 
* Gone home
  
The currently set presence status is displayed in the main menu by the appropriate symbol and is visible to all other myPortal web and myPortal entry users. The call diversions associated with the presence status remain in place even after myPortal web is closed or the smartphone is
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For every change in the Presence status (except for Office and CallMe), the scheduled time of return to the Office or CallMe status can be set.
switched off.
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The currently set presence status is displayed in the main menu by the appropriate symbol and is visible to all other myPortal UC Smart and UC Suite client users.
 
 
== Connection control ==
 
 
 
'''Outgoing dialing'''
 
 
 
myPortal web lets you establish a connection and dial phone numbers directly from the web interface. Calls can be dialed via a dial-up keypad directly from the directories or from the voicemail journal. Phone numbers are entered in the same way as for outgoing calls from an internal telephone, namely with a prefix for dialing out. In addition, the canonical format is
 
supported.
 
 
 
'''Redial function'''
 
If you were not able to establish a connection, the redial function can be used to comfortably dial the phone number again.
 
 
 
'''Incoming calls'''
 
Incoming calls are indicated according to the setting on the smartphone and are accepted using the normal smartphone operating steps.
 
 
'''Ending a call'''
 
Existing calls can be ended using the normal smartphone operating procedure.
 
 
 
== Optimal rate utilization ==
 
 
The callback or callthrough procedure offered by the HiPath communications system guarantees optimal utilization of existing communication rates.
 
 
'''Callback procedure'''
 
 
 
The callback procedure is primarily used for special rates or flat rates that apply when
 
connecting the telecommunications system to the wireless network.
 
 
'''Call-through procedure'''
 
 
 
The call-through procedure, in contrast, uses the special rates of existing wireless
 
contracts for dialing into the fixed network. On the myPortal web user interface, the
 
user can individually set the dialing procedure that should be given preference.
 
 
 
 
 
 
 
== One Number Service ==
 
 
 
If the outgoing calls are established via the communications system using the callback
 
or call-through procedure, the called party sees the user phone number stored in the
 
communications system rather than the smartphone number.
 
 
 
 
 
  
== Access to Telephone directories ==
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=== Voice Mail control ===
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The visual Voice Mail control is available only in combination with the UC Suite solution
  
Independent of the smartphone contact directory, myPortal web offers the user
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* Voicemail Indicator
three telephone directories with a search and dial function.
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* Voicemail folders (incl. number of received messages)
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** Inbox
'''Internal phone book with presence status'''
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** Played
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** Saved
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* Voicemail control
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** Listening to Voicemail
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** Delete a Voicemail
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** Move a Voice Message
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** Display Details of a Voicemail
  
The internal phone book contains all internal users of the HiPath communications
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== Prerequisites ==  
system, including their current presence status.
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To use this application the Web Service Interface of the communication platform must be enabled and in operation.
 
 
'''Personal contacts'''
 
 
 
The personal contacts contain contact data entered via myPortal entry or imported
 
from Microsoft Outlook. The personal contact data can store three different phone
 
numbers in addition to the first and last name.
 
 
 
'''System phone book'''
 
 
 
All contacts entered as a speed dialing destination in the communications system are
 
available in the system phone book. The dialing procedure set for using the One
 
Number Service is used when dialing from the phone books.
 
 
 
== Voicemail query and control ==
 
 
 
 
 
myPortal web displays the voicemails that arrived for the user in the communications
 
platform. In the special voicemail menu, the number of voicemail messages is grouped by the number of new voice messages during the user's absence, the number of new voice messages and the number of messages that have already been listened to.
 
 
 
In addition to the playback function through a call of the voicemail on the smartphone, myPortal web provides additional control functions.
 
 
 
* Skip to the next message
 
* Skip to the previous message
 
* Delete
 
* Playback on a freely configurable (mobile) phone
 
 
 
During the voicemail playback, the phone number and name of the sender are displayed for each message, provided that this information is available.
 
 
 
 
 
 
 
== Configuration Overview ==
 
 
 
 
 
 
 
 
 
 
 
 
 
== Functional Boundaries and Limitations ==
 
  
 
=== Supported telephons ===
 
=== Supported telephons ===
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Currently following OpenStage phones are tested and released.
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* [[OpenStage 60|OpenStage 60 HFA]]
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* [[OpenStage 80|OpenStage 80 HFA]]
  
Currently following Smartphones are tested and released,
 
  
* Apple iPhone 3G
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=== Web Browsers ===
* Apple iPhoen 3 GS
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myPortal for OpenStage can be used in combination with the following web browsers (for configuration and administration):
* Apple iPhoen 4
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* Microsoft Internet Explorer Version 7
* Nokia N97
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* Microsoft Internet Explorer Version 8 in compatibility mode
* HTC Desire
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* Microsoft Internet Explorer Version 9
 
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* Microsoft Internet Explorer Version 10 (or later)
== Prerequisites ==
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* Mozilla Firefox Version 4 (or later)
 
 
To use this application the myPortal entry Web Services must be reachable from the Internet.
 
  
 
== Software Delivery ==
 
== Software Delivery ==
 
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As myPortal for OpenStage is a web-based service, no separate SW is required for use.
 
 
 
 
  
 
== Documentation ==
 
== Documentation ==
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=== User Manual ===
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The user manual can be downloaded from:
  
'''Feature Descriptions'''
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* Communication system via the  Administration Portal
* {{File-DL|myPortal entry Web Services Datasheet|pdf}}
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* {{Customer Support Portal}} of Unify within the Internet
* {{File-DL|myPortal entry Web Services Feature Description|pdf}}
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* {{Partner Portal}} of Unify
  
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=== Installation HowTo ===
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* {{File-DL|OSBiz V1 myPortal for openStage|pdf}}
  
'''User manual'''
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Within the document the setup of a OpenStage phone, which is connected to OpenScape Office is described. The procedure applies also for OpenStage phones connected to OpenScape Business.
 
 
* {{File-DL|myPortal Web |pdf}}
 
  
 
== Licensing ==
 
== Licensing ==
 
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For operation of myPortal for OpenStage a UC Smart or UC Suite license is required.
A "Mobility Entry" licence has to be available within the telecommunication platform for every my Portal web user.
 
 
 
== See also ==
 
 
 
* [[myPortal entry Web Services]]
 
* [[myPortal entry V3]]
 

Latest revision as of 14:56, 29 July 2020

Discontinued Application. Please visit OpenScape Business for more informations.


myPortal for OpenStage is the user interface for OpenStage 60 HFA and OpenStage 80 HFA phones.
It allows office based workers fast change of their presence �status and fast & comfortable access to their voice mail box

TitelmyPortalOS.jpg


Features

Depending on the UC solution within the communication system myPortal for OpenStage offers different features for control of:

  • Presence Status
  • Voice Mail

Presence status control

The following presence states can be set and displayed in combination with UC Smart or UC Suite:

  • Office
  • Meeting
  • Sick
  • Break
  • Gone out
  • Vacation
  • Lunch
  • Gone home

For every change in the Presence status (except for Office and CallMe), the scheduled time of return to the Office or CallMe status can be set. The currently set presence status is displayed in the main menu by the appropriate symbol and is visible to all other myPortal UC Smart and UC Suite client users.

Voice Mail control

The visual Voice Mail control is available only in combination with the UC Suite solution

  • Voicemail Indicator
  • Voicemail folders (incl. number of received messages)
    • Inbox
    • Played
    • Saved
  • Voicemail control
    • Listening to Voicemail
    • Delete a Voicemail
    • Move a Voice Message
    • Display Details of a Voicemail

Prerequisites

To use this application the Web Service Interface of the communication platform must be enabled and in operation.

Supported telephons

Currently following OpenStage phones are tested and released.


Web Browsers

myPortal for OpenStage can be used in combination with the following web browsers (for configuration and administration):

  • Microsoft Internet Explorer Version 7
  • Microsoft Internet Explorer Version 8 in compatibility mode
  • Microsoft Internet Explorer Version 9
  • Microsoft Internet Explorer Version 10 (or later)
  • Mozilla Firefox Version 4 (or later)

Software Delivery

As myPortal for OpenStage is a web-based service, no separate SW is required for use.

Documentation

User Manual

The user manual can be downloaded from:

Installation HowTo

Within the document the setup of a OpenStage phone, which is connected to OpenScape Office is described. The procedure applies also for OpenStage phones connected to OpenScape Business.

Licensing

For operation of myPortal for OpenStage a UC Smart or UC Suite license is required.