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Difference between revisions of "ckaehlerSandBox"

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(Music On Hold)
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Providing a customized MoH requires 4 steps:
 
Providing a customized MoH requires 4 steps:
 
* Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations.
 
* Select a source file with the desired voice/speech - pls. '''note''' that this is subject to copyright and other legal regulations.
* Install the {{File-DL|MoH file generator|File type}} tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC.
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* Install the {{File-DL|MoH file generator|zip}} tool and the [http://sourceforge.net/projects/sox SOX] tool on a Windows PC.
 
* Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
 
* Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
 
* Download the converted file to the phone - as described in the administration manual.
 
* Download the converted file to the phone - as described in the administration manual.

Revision as of 09:49, 29 November 2006

Music On Hold

If two parties (say 'A' and 'B') have established a call, one of the parties ('B') may try to connect temporarily to a third party ('C'), e.g. for making a consultation call. The other party ('A') is not involved in this new connection, but is put into the "hold" status: Party 'A' is now able to receive audio information (e.g. music or voice) - which is normally done to inform him/her about this "hold" status by playing a so called "Music on Hold (MoH)".

optiPoint IP phones are shipped with a build-in MoH sample, providing MoH at the near end (i.e. the phone that is being held generates the Music on Hold itself.

Providing a customized MoH requires 4 steps:

  • Select a source file with the desired voice/speech - pls. note that this is subject to copyright and other legal regulations.
  • Install the zip.png  MoH file generator tool and the SOX tool on a Windows PC.
  • Convert the source file: The file format for MoH is proprietary to the optiPoint IP phones and has to be created by running the MoH file generator tool.
  • Download the converted file to the phone - as described in the administration manual.

Source file:

The source file has to be in the * Wikipedia (en) WAV format (???any details on format, size, duration???) Transforming the file is done by a little command line tool (MoH file generator) that does three things:

  • Performing a command line call to the SOX tool for transforming the audio data
  • adding some information elements specific to the optiPoint phones
  • merging this data into a result file