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Difference between revisions of "Talk:CallBridge Collection"

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Hello,
 +
we could add a table like the one below, valid for the three types of CallBridge providers:
 +
 
== Currently supported phones ==
 
== Currently supported phones ==
  
 
{| {{DefaultTable}} style="text-align:center"
 
{| {{DefaultTable}} style="text-align:center"
 
! Workpoint
 
! Workpoint
! Operating mode (TDM/IP)
+
! Operating mode
 
! Connection
 
! Connection
 
! CallBridge TA
 
! CallBridge TA
Line 59: Line 62:
 
| 1
 
| 1
 
|-
 
|-
 +
| style="text-align:left" | optiPoint 500 standard
 +
| Up0/E
 +
| USB
 +
| style="background:silver" | No
 +
| Yes
 +
| style="background:silver" | No
 +
| 2
 +
|-
 +
| style="text-align:left" | optiPoint 500 standard SL (USA only)
 +
| Up0/E
 +
| USB
 +
| style="background:silver" | No
 +
| Yes
 +
| style="background:silver" | No
 +
| 2
 +
|-
 +
| style="text-align:left" | optiPoint 500 advance
 +
| Up0/E
 +
| USB
 +
| style="background:silver" | No
 +
| Yes
 +
| style="background:silver" | No
 +
| 2
 +
|-
 +
| style="text-align:left" | optiPoint 600 office
 +
| Up0/E
 +
| USB
 +
| style="background:silver" | No
 +
| Yes
 +
| style="background:silver" | No
 +
| 2
 +
|-
 +
| style="text-align:left" | optiPoint 410 entry
 +
| HFA
 +
| IP
 +
| style="background:silver" | No
 +
| style="background:silver" | No
 +
| Yes
 +
| 1
 +
|-
 +
| style="text-align:left" | optiPoint 410 economy
 +
| HFA
 +
| IP
 +
| style="background:silver" | No
 +
| style="background:silver" | No
 +
| Yes
 +
| 1
 +
|-
 +
| style="text-align:left" | optiPoint 410 economy plus
 +
| HFA
 +
| IP
 +
| style="background:silver" | No
 +
| style="background:silver" | No
 +
| Yes
 +
| 1
 +
|-
 +
| style="text-align:left" | optiPoint 410 standard
 +
| HFA
 +
| IP
 +
| style="background:silver" | No
 +
| style="background:silver" | No
 +
| Yes
 +
| 2
 +
|-
 +
| style="text-align:left" | optiPoint 410 advance
 +
| HFA
 +
| IP
 +
| style="background:silver" | No
 +
| style="background:silver" | No
 +
| Yes
 +
| 2
 +
|-
 +
|}
  
|}
+
* Note 1: These workpoints have the ''On-Hook Dialing'' feature, but not ''Handsfree''. This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.
 +
 
 +
* Note 2: These workpoints have both ''On-Hook'' Dialing and ''Handsfree'' features as well as a loudspeaker key. This means that user can make a call without needing to operate the phone manually.
 +
 
 +
--Kimera 11:23, 16 November 2006 (CET)
 +
 
 +
----
 +
 
 +
: Have a look on the [[CallBridge Collection#Phone supporting matrix|Phone supporting matrix]]. And the optiPoint SIP phones - are they also applicable? ... and I think, we should put in another row with optiPoint 600 as HFA device. --[[User:Horemu|Horemu]] 16:01, 16 November 2006 (CET)
 +
 
 +
----
 +
 
 +
:: Hi, added optiPoint 600 office HFA (CorNet IP), it was left behind ;-).<br \>
 +
:: About CallBridge Collection V2.0 and optiPoint 410/420 S: yes, it ''should'' support those SIP versions (I think via an IP TSP ''like'' CallBridge IP) but it's not explicitly stated anywhere.<br \>
 +
:: On the optiPoint 410/420 V6.0 S (Either available via optiGuide or phone's WBM), there are two ''CTI-related'' configurable parameters:
 +
:: * ''Auto Answer CTI''
 +
:: * ''Auto Reconnect CTI''
 +
:: those parameters let SIP workpoints interworking with ''a'' (Not well defined) CTI application running on ''a'' PC on the same LAN.
 +
:: This argument it's interesting: SIP CTI it's quite a bit a new approach, SIP can potentially reduce or replace complex CTI integration (And application using it are doing that) with a simple and open standard to implement 3rd Party call control through its Call Control Extensions; moreover, because SIP is based on the concept of intelligent endpoints, advanced call control scenarios can be invoked with relatively simple SIP call methods.<br \>
 +
:: Related arguments: see ECMA TR/87 (June 2004) see [CSTA] page.
 +
:: Probably optiPoint 410/420 S implement ''a'' uaCSTA (User Agent CSTA) and so they implement CSTA messages over SIP session.
 +
 
 +
--Kimera 21:44, 16 November 2006 (CET)
  
Note 1: blah blah blah
+
oP410/420 SIP phones do not support 1st party CTI, just uaCSTA to control the phone by an 3rd party CTI apps like ComAssistant via HiPath 8000 --[[User:Gunnar.boll|Gunnar.boll]] 22:16, 23 November 2006 (CET)

Latest revision as of 21:16, 23 November 2006

Hello, we could add a table like the one below, valid for the three types of CallBridge providers:

Currently supported phones

Workpoint Operating mode Connection CallBridge TA CallBridge TU CallBridge IP Note
optiSet E basic Up0/E V.24 Yes No No 1
optiSet E advance Up0/E V.24 Yes No No 1
optiSet E advance plus Up0/E V.24 Yes No No 2
optiSet E conference Up0/E V.24 Yes No No 2
optiSet E memory Up0/E V.24 Yes No No 2
optiPoint 500 basic Up0/E USB No Yes No 1
optiPoint 500 standard Up0/E USB No Yes No 2
optiPoint 500 standard SL (USA only) Up0/E USB No Yes No 2
optiPoint 500 advance Up0/E USB No Yes No 2
optiPoint 600 office Up0/E USB No Yes No 2
optiPoint 410 entry HFA IP No No Yes 1
optiPoint 410 economy HFA IP No No Yes 1
optiPoint 410 economy plus HFA IP No No Yes 1
optiPoint 410 standard HFA IP No No Yes 2
optiPoint 410 advance HFA IP No No Yes 2
  • Note 1: These workpoints have the On-Hook Dialing feature, but not Handsfree. This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.
  • Note 2: These workpoints have both On-Hook Dialing and Handsfree features as well as a loudspeaker key. This means that user can make a call without needing to operate the phone manually.

--Kimera 11:23, 16 November 2006 (CET)


Have a look on the Phone supporting matrix. And the optiPoint SIP phones - are they also applicable? ... and I think, we should put in another row with optiPoint 600 as HFA device. --Horemu 16:01, 16 November 2006 (CET)

Hi, added optiPoint 600 office HFA (CorNet IP), it was left behind ;-).
About CallBridge Collection V2.0 and optiPoint 410/420 S: yes, it should support those SIP versions (I think via an IP TSP like CallBridge IP) but it's not explicitly stated anywhere.
On the optiPoint 410/420 V6.0 S (Either available via optiGuide or phone's WBM), there are two CTI-related configurable parameters:
* Auto Answer CTI
* Auto Reconnect CTI
those parameters let SIP workpoints interworking with a (Not well defined) CTI application running on a PC on the same LAN.
This argument it's interesting: SIP CTI it's quite a bit a new approach, SIP can potentially reduce or replace complex CTI integration (And application using it are doing that) with a simple and open standard to implement 3rd Party call control through its Call Control Extensions; moreover, because SIP is based on the concept of intelligent endpoints, advanced call control scenarios can be invoked with relatively simple SIP call methods.
Related arguments: see ECMA TR/87 (June 2004) see [CSTA] page.
Probably optiPoint 410/420 S implement a uaCSTA (User Agent CSTA) and so they implement CSTA messages over SIP session.

--Kimera 21:44, 16 November 2006 (CET)

oP410/420 SIP phones do not support 1st party CTI, just uaCSTA to control the phone by an 3rd party CTI apps like ComAssistant via HiPath 8000 --Gunnar.boll 22:16, 23 November 2006 (CET)