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Difference between revisions of "OpenStage Training"

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=== Further scenarios  ===
 
=== Further scenarios  ===

Revision as of 13:25, 17 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.

Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 
*pdf.png  Quick Reference Card OpenStage 40 SIP *pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA available end of Jan 11 available end of Jan 11

Video Trainings

First select the desired procedure, select your OpenStage telephone and then click either on SIP or HFA.

Quick Reference card scenarios

OpenStage 40 length OpenStage 60/80 length Summary

Basic telephony

Place a Call SIP | HFA
Answer a Call SIP | HFA
End a Call SIP | HFA How to End a Call
Using headset SIP | HFA Place, Answer, End a call using a headset

Feature handling

Hold/Retrive a Call SIP | HFA Hold/Retrieve a Call using context menu or FPK
Make a Conference Call SIP | HFA
Transfer a Call SIP | HFA describes the 3 different possibilities to transfer a call
Programming Call Forwarding SIP | HFA
Deflecting a Call SIP | HFA Deflect a call; Deflect to Voicemail using FPK

Enhanced telephony

Dialing from Caller List Using missed, dialed, recieived, forwarded call lists
Callback
Audio features Mute, Switching Speakerphone/Handset mode
Saving a function to a key


Further scenarios

OpenStage 40 length OpenStage 60/80 length summary

Message services

                                                                             
Voicemail

Directory services

LDAP
Phonebook                          

Web based trainings

Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".

OpenStage 15 OpenStage 40 OpenStage 60/80
SIP
End-User Training (Standard)
End-User Training (Premium)
Training for admins
HFA
End-User Training
Training for admins
TDM
End-User Training
Training for admins

 

Further links

Verweis auf Phone Guide Live