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Difference between revisions of "OpenStage Training"

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(Undo revision 29148 by Hans.zeiner (talk))
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<p>This page gives an overview about all available <b>Trainings for OpenStage phones</b>. <br />
+
This page gives an overview about all available '''Trainings for OpenStage phones'''. <br>  
−
</p>
 
−
<h2> Quick Reference Cards  </h2>
 
−
<p>Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
 
−
</p><p>Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner. 
 
−
</p>
 
−
<table>
 
  
−
<tr>
+
== Quick Reference Cards  ==
−
<td align="center"> <b>Technology</b>
 
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</td><td align="center"> <b>OpenStage 40</b>
 
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</td><td align="center"> <b>OpenStage 60/80</b>
 
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</td></tr>
 
−
<tr>
 
−
<td> <b>SIP</b>
 
−
</td><td align="center"> <img src="/images/thumb/d/de/OS_40_QRC.JPG/350px-OS_40_QRC.JPG" _fck_mw_filename="OS 40 QRC.JPG" _fck_mw_width="350" alt="OS 40 QRC.JPG" />&nbsp;
 
−
</td><td align="center"> <img src="/images/thumb/f/fe/OS60-80_QRC.JPG/350px-OS60-80_QRC.JPG" _fck_mw_filename="OS60-80 QRC.JPG" _fck_mw_width="350" alt="OS60-80 QRC.JPG" />&nbsp;
 
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</td></tr>
 
−
<tr>
 
−
<td> <br />
 
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</td><td> <span class="fck_mw_template">{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}</span>
 
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</td><td> <span class="fck_mw_template">{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}</span>
 
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</td></tr>
 
−
<tr>
 
−
<td> <b>HFA</b>
 
−
</td><td> planned Q1/11<br />
 
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</td><td> planned Q1/11
 
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</td></tr>
 
−
<tr>
 
−
<td> <br />
 
−
</td><td> <br />
 
−
</td><td> <br />
 
−
</td></tr></table>
 
−
<p><br />
 
−
</p>
 
−
<h2> Video Training </h2>
 
−
<p>Learning to use a feature-rich enterprise phone&nbsp;is a visual, interactive process that&nbsp;can be&nbsp;difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
 
−
</p><p>Instructor: Robert Arandjelovic, Product Marketing Devices <!--(link auf Intro Video)-->
 
−
</p><p>Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
 
−
</p>
 
−
<h3> Quick Reference Card Scenarios </h3>
 
−
<table width="800">
 
  
−
<tr>
+
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
−
<td>
+
 
−
</td><td> <b>OpenStage 40</b>
+
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner. 
−
</td><td> <b>Length</b>
+
 
−
</td><td> <b>OpenStage 60/80</b>
+
{| {{DefaultTable}}
−
</td><td> <b>Length</b>
+
|-
−
</td><td> <b>Content</b>
+
| align="center" | '''Technology'''
−
</td></tr>
+
| align="center" | '''OpenStage 40'''
−
<tr>
+
| align="center" | '''OpenStage 60/80'''
−
<td colspan="6">
+
|-
−
</td></tr>
+
| '''SIP'''
−
<tr>
+
| align="center" | [[Image:OS 40 QRC.JPG|350px|link=http://wiki.siemens-enterprise.com/images/e/e4/Quick_Reference_Card_OpenStage_40_SIP.pdf]]&nbsp;
−
<td> <b>Basic telephony</b>
+
| align="center" | [[Image:OS60-80 QRC.JPG|350px|link=http://wiki.siemens-enterprise.com/images/b/b8/Quick_Reference_Card_OpenStage_60-80_SIP.pdf]]&nbsp;
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Basic Call Handling">Video</a>
+
|-
−
</td><td> 04:17
+
| <br>
−
</td><td> Video
+
| {{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}
−
</td><td>
+
| {{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
−
</td><td> Comprehensive overview
+
|-
−
</td></tr>
+
| '''HFA'''
−
<tr>
+
| planned Q1/11<br>
−
<td> Place a Call
+
| planned Q1/11
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Place a Call">Video</a>
+
|-
−
</td><td> 02:31
+
| <br>
−
</td><td> Video
+
| <br>
−
</td><td>
+
| <br>
−
</td><td> Three&nbsp;ways to make a phone call
+
|}
−
</td></tr>
+
 
−
<tr>
+
<br>
−
<td> Answer a Call
+
 
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Answer a Call">Video</a>
+
== Video Training ==
−
</td><td> 00:43
+
 
−
</td><td> Video
+
Learning to use a feature-rich enterprise phone&nbsp;is a visual, interactive process that&nbsp;can be&nbsp;difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
−
</td><td>
+
 
−
</td><td> Various methods to answer a call
+
Instructor: Robert Arandjelovic, Product Marketing Devices <!--(link auf Intro Video)-->
−
</td></tr>
+
 
−
<tr>
+
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
−
<td> End a Call
+
 
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: End a Call">Video</a>
+
=== Quick Reference Card Scenarios ===
−
</td><td> 00:33
+
 
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 60 SIP: End a Call">Video</a>
+
{| {{DefaultTable}} width="800"
−
</td><td> 00:34
+
|-
−
</td><td> Various methods to end a call
+
|
−
</td></tr>
+
| '''OpenStage 40'''
−
<tr>
+
| '''Length'''
−
<td> Using Headset
+
| '''OpenStage 60/80'''
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Using the Headset">Video</a>
+
| '''Length'''
−
</td><td> 00:45
+
| '''Content'''
−
</td><td> Video
+
|-
−
</td><td>
+
| colspan="6" |
−
</td><td> Place, answer, and end a call using the headset
+
|-
−
</td></tr>
+
| '''Basic telephony'''
−
<tr>
+
| {{en}}[[OpenStage 40 SIP: Basic Call Handling|Video]]
−
<td colspan="6">
+
| 04:17  
−
</td></tr>
+
| Video  
−
<tr>
+
|
−
<td> <b>Feature handling</b>
+
| Comprehensive overview
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Advanced Call Handling">Video</a>
+
|-
−
</td><td> 10:15
+
| Place a Call  
−
</td><td> Video
+
| {{en}}[[OpenStage 40 SIP: Place a Call|Video]]
−
</td><td>
+
| 02:31  
−
</td><td> Comprehensive overview
+
| Video  
−
</td></tr>
+
|
−
<tr>
+
| Three&nbsp;ways to make a phone call
−
<td> Hold/Retrive a Call
+
|-
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Hold a Call">Video</a>
+
| Answer a Call  
−
</td><td> 01:27
+
| {{en}}[[OpenStage 40 SIP: Answer a Call|Video]]
−
</td><td> Video
+
| 00:43  
−
</td><td>
+
| Video  
−
</td><td> Hold/Retrieve a call using context menu or FPK
+
|
−
</td></tr>
+
| Various methods to answer a call
−
<tr>
+
|-
−
<td> Make a Conference Call
+
| End a Call  
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Place a Conference Call">Video</a>
+
| {{en}}[[OpenStage 40 SIP: End a Call|Video]]
−
</td><td> 01:32
+
| 00:33  
−
</td><td> Video
+
| {{en}}[[OpenStage 60 SIP: End a Call|Video]]
−
</td><td>
+
| 00:34  
−
</td><td> Conference call using context menu
+
| Various methods to end a call
−
</td></tr>
+
|-
−
<tr>
+
| Using Headset  
−
<td> Transfer a Call
+
| {{en}}[[OpenStage 40 SIP: Using the Headset|Video]]
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Transfer a Call">Video</a>
+
| 00:45  
−
</td><td> 04:02
+
| Video  
−
</td><td> Video
+
|
−
</td><td>
+
| Place, answer, and end a call using the headset
−
</td><td> Describes three different ways to transfer a call
+
|-
−
</td></tr>
+
| colspan="6" |
−
<tr>
+
|-
−
<td> Programming Call Forwarding
+
| '''Feature handling'''
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Programming Call Forwarding">Video</a>&nbsp;
+
| {{en}}[[OpenStage 40 SIP: Advanced Call Handling|Video]]
−
</td><td> 02:05
+
| 10:15  
−
</td><td> Video
+
| Video  
−
</td><td>
+
|
−
</td><td> Programming Call Forwarding using favorites,<br />turning Call Forwarding on/off
+
| Comprehensive overview
−
</td></tr>
+
|-
−
<tr>
+
| Hold/Retrive a Call  
−
<td> Deflecting a Call
+
| {{en}}[[OpenStage 40 SIP: Hold a Call|Video]]
−
</td><td> <span class="fck_mw_template">{{en}}</span><a href="OpenStage 40 SIP: Deflecting a Call">Video</a>
+
| 01:27  
−
</td><td> 01:33
+
| Video  
−
</td><td> Video
+
|
−
</td><td>
+
| Hold/Retrieve a call using context menu or FPK
−
</td><td> Deflect a call; deflect to Voicemail using FPK
+
|-
−
</td></tr>
+
| Make a Conference Call  
−
<tr>
+
| {{en}}[[OpenStage 40 SIP: Place a Conference Call|Video]]
−
<td colspan="6">
+
| 01:32  
−
</td></tr>
+
| Video  
−
<tr>
+
|
−
<td> <b>Enhanced telephony</b>
+
| Conference call using context menu
−
</td><td>
+
|-
−
</td><td>
+
| Transfer a Call  
−
</td><td>
+
| {{en}}[[OpenStage 40 SIP: Transfer a Call|Video]]
−
</td><td>
+
| 04:02  
−
</td><td>
+
| Video  
−
</td></tr>
+
|
−
<tr>
+
| Describes three different ways to transfer a call
−
<td> Dialing from Caller List
+
|-
−
</td><td> planned
+
| Programming Call Forwarding  
−
</td><td>
+
| {{en}}[[OpenStage 40 SIP: Programming Call Forwarding|Video]]&nbsp;  
−
</td><td>
+
| 02:05  
−
</td><td>
+
| Video  
−
</td><td> Using the missed, dialed, received, forwarded call lists
+
|
−
</td></tr>
+
| Programming Call Forwarding using favorites,<br/>turning Call Forwarding on/off
−
<tr>
+
|-
−
<td> Audio Features
+
| Deflecting a Call  
−
</td><td> planned
+
| {{en}}[[OpenStage 40 SIP: Deflecting a Call|Video]]
−
</td><td>
+
| 01:33  
−
</td><td>
+
| Video  
−
</td><td>
+
|
−
</td><td> Mute, switching to Speakerphone/Handset mode
+
| Deflect a call; deflect to Voicemail using FPK
−
</td></tr>
+
|-
−
<tr>
+
| colspan="6" |
−
<td> Saving a Function to a Key
+
|-
−
</td><td> planned
+
| '''Enhanced telephony'''
−
</td><td>
+
|
−
</td><td>
+
|
−
</td><td>
+
|
−
</td><td>
+
|
−
</td></tr></table>
+
|
−
<h3> Further Scenarios (Under Investigation) </h3>
+
|-
−
<table width="800">
+
| Dialing from Caller List  
 +
| planned
 +
|
 +
|
 +
|
 +
| Using the missed, dialed, received, forwarded call lists
 +
|-
 +
| Audio Features  
 +
| planned  
 +
|
 +
|
 +
|
 +
| Mute, switching to Speakerphone/Handset mode
 +
|-
 +
| Saving a Function to a Key  
 +
| planned  
 +
|
 +
|
 +
|
 +
|
 +
|}
 +
 
 +
=== Further Scenarios (Under Investigation) ===
 +
 
 +
{| {{DefaultTable}} width="800"
 +
|-
 +
|
 +
| '''OpenStage&nbsp;40'''
 +
| '''Length'''
 +
| '''OpenStage&nbsp;60/80'''
 +
| '''Length'''
 +
| '''Content'''
 +
|-
 +
| '''Message&nbsp;services'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Voicemail
 +
| planned
 +
|
 +
| planned
 +
|
 +
|
 +
|-
 +
| '''Directory&nbsp;services'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| LDAP
 +
| planned
 +
|
 +
| planned
 +
|
 +
|
 +
|-
 +
| Phonebook
 +
| planned
 +
|
 +
| planned
 +
|
 +
|
 +
|-
 +
| '''OpenStage&nbsp;Manager'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Basic
 +
| N/A
 +
|
 +
| planned
 +
|
 +
| How to connect, Phonebook synchronisation
 +
|-
 +
| Extended functions
 +
| N/A
 +
|
 +
| planned
 +
|
 +
| Working with picture clips, MP3- ringer tones, Slideshow
 +
|-
 +
| '''User Menu'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Basic
 +
|
 +
|
 +
|
 +
|
 +
|
 +
Login, Set Date &amp;&nbsp;Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information
 +
|-
 +
| Extended functions
 +
|
 +
|
 +
|
 +
|
 +
| Phone customization&nbsp;options
 +
|-
 +
| '''Functions'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Part 1
 +
|
 +
|
 +
|
 +
|
 +
| From ''Selected Dialing''&nbsp;to ''Transfer a call''
 +
|-
 +
| Part 2
 +
|
 +
|
 +
|
 +
|
 +
| From ''Deflecting ''to ''Mobility''
 +
|-
 +
| Part 3
 +
|
 +
|
 +
|
 +
|
 +
| From ''Directed Pickup ''to ''Start Phonebook''
 +
|-
 +
| '''XML Applications'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Setup
 +
| N/A
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Examples
 +
| N/A
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| '''Web&nbsp;Based&nbsp;Management'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Acessing the WBM
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| Configuring&nbsp;the&nbsp;user&nbsp;settings
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| '''OSC&nbsp;UC@OpenStage'''
 +
|
 +
|
 +
|
 +
|
 +
|
 +
|}
  
−
<tr>
 
−
<td>
 
−
</td><td> <b>OpenStage&nbsp;40</b>
 
−
</td><td> <b>Length</b>
 
−
</td><td> <b>OpenStage&nbsp;60/80</b>
 
−
</td><td> <b>Length</b>
 
−
</td><td> <b>Content</b>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>Message&nbsp;services</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Voicemail
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>Directory&nbsp;services</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> LDAP
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Phonebook
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>OpenStage&nbsp;Manager</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Basic
 
−
</td><td> N/A
 
−
</td><td>
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td> How to connect, Phonebook synchronisation
 
−
</td></tr>
 
−
<tr>
 
−
<td> Extended functions
 
−
</td><td> N/A
 
−
</td><td>
 
−
</td><td> planned
 
−
</td><td>
 
−
</td><td> Working with picture clips, MP3- ringer tones, Slideshow
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>User Menu</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Basic
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
<p>Login, Set Date &amp;&nbsp;Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Extended functions
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td> Phone customization&nbsp;options
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>Functions</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Part 1
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td> From <i>Selected Dialing</i>&nbsp;to <i>Transfer a call</i>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Part 2
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td> From <i>Deflecting </i>to <i>Mobility</i>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Part 3
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td> From <i>Directed Pickup </i>to <i>Start Phonebook</i>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>XML Applications</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Setup
 
−
</td><td> N/A
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Examples
 
−
</td><td> N/A
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>Web&nbsp;Based&nbsp;Management</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Acessing the WBM
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Configuring&nbsp;the&nbsp;user&nbsp;settings
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>OSC&nbsp;UC@OpenStage</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr></table>
 
−
<p>
 
 
<!-- Kommentar start
 
<!-- Kommentar start
 
=== <br>Keyset / Multiline Operation  ===
 
=== <br>Keyset / Multiline Operation  ===
Line 481: Line 442:
 
Kommentar Ende -->
 
Kommentar Ende -->
  
−
</p>
+
== Web-based Training  ==
−
<h2> Web-based Training  </h2>
+
 
−
<p>Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download&nbsp; the training&nbsp;directly to&nbsp;your PC&nbsp;or company server to start from there.  
+
Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download&nbsp; the training&nbsp;directly to&nbsp;your PC&nbsp;or company server to start from there.  
−
</p>
+
 
−
<table width="800">
+
{| {{DefaultTable}} width="800"
 +
|-
 +
| style="background-color:#ffffff;" |
 +
| style="background-color:#ffffff;vertical-align:bottom;" | [[Image:15-p.jpg|155px|15-p.jpg]] <br>'''OpenStage 15'''
 +
| style="background-color:#ffffff;vertical-align:bottom;" | [[Image:os40-p.jpg|165px|os40-p.jpg]] <br>'''OpenStage 40'''
 +
| style="background-color:#ffffff;vertical-align:bottom;" | [[Image:os60-p.jpg|165px|os60-p.jpg]] <br>'''OpenStage 60/80'''
 +
|-
 +
| '''SIP'''
 +
|
 +
|
 +
|
 +
|-
 +
| End-User Training (Standard)
 +
| align="center" colspan="3" | {{en}}[https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=en Link to WBT]
 +
{{de}} [https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=de Link zum WBT]
 +
 
 +
|-
 +
| End-User Training (Premium)
 +
| align="center" colspan="3" | {{en}}[https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=en Ordering Info]
 +
{{de}} [https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&lang=de Bestellinformation]
 +
 
 +
|-
 +
| Training for Admins
 +
| align="center" colspan="3" | {{en}} [http://wiki.siemens-enterprise.com/wbt/sip_admin_en/ Link to WBT]
 +
{{de}} [http://wiki.siemens-enterprise.com/wbt/sip_admin_de/ Link zum WBT]
 +
 
 +
|-
 +
|
 +
|
 +
|
 +
|
 +
|-
 +
| '''HFA'''
 +
|
 +
|
 +
|
 +
|-
 +
|
 +
End-User Training
 +
 
 +
HiPath 2000, HiPath 3000, OpenOffice
 +
 
 +
| N/A
 +
|
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa_sme_os40_user_en/ Link to WBT]
 +
 
 +
{{de}}[http://wiki.siemens-enterprise.com/wbt/hfa_sme_os40_user_de/ Link zum WBT]
 +
 
 +
|
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa_sme_os60-80_user_en/ Link to WBT]
 +
 
 +
{{de}}[http://wiki.siemens-enterprise.com/wbt/hfa_sme_os60-80_user_de/ Link zum WBT]
 +
 
 +
|-
 +
|
 +
End-User Training
 +
 
 +
HiPath 4000
 +
 
 +
| N/A
 +
|
 +
{{en}}[http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os40_user_en/ Link to WBT]
 +
 
 +
{{de}}[http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os40_user_de/ Link zum WBT]
 +
 
 +
|
 +
{{en}}[http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os60-80_user_en/ Link to WBT]
 +
 
 +
{{de}}[http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os60-80_user_de/ Link zum WBT]
 +
 
 +
|-
 +
|
 +
Training for Admins
 +
 
 +
All HFA&nbsp;platforms
 +
 
 +
| align="center" colspan="3" |
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa_admin_en/ Link to WBT]
 +
 
 +
{{de}} [http://wiki.siemens-enterprise.com/wbt/hfa_admin_de/ Link zum WBT]
 +
 
 +
|}
 +
 
 +
=== Download area  ===
 +
 
 +
All Web-based Training courses&nbsp;can be downloaded and installed locally. {{Info|
 +
How to do?
 +
 
 +
# Download and Save the zip container on your PC / server
 +
# Unzip the folder
 +
# Access the index.html file using your browser
 +
# For web access make sure that a webserver (e.g. Apache) is running |}}
 +
 
 +
==== SIP  ====
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminen.zip SIP Administrator Training] {{de}} [http://wiki.siemens-enterprise.com/wbt/sip/sipadminde.zip SIP Administratoren Training]
 +
 
 +
{{en}} End-user Training (standard) OS 15 / {{de}}End-user Training (standard) OS 15
 +
 
 +
{{en}} End-user Training (standard) OS 40 / {{de}} End-user Training (standard) OS 40
 +
 
 +
{{en}} End-user Training (standard) OS 60-80 / {{de}} End-user Training (standard) OS 60-80
 +
 
 +
==== HFA  ====
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_en.zip HFA Administrator Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_de.zip HFA Administratoren Training] <br>
 +
 
 +
'''HiPath 4000'''
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_en.zip OS40 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_de.zip OS40 @ HiPath 4000 Anwendertraining]
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]
 +
 
 +
'''HiPath 2000, HiPath 3000, OpenScape Office'''
 +
 
 +
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_en.zip OS40 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_de.zip OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining]
  
−
<tr>
+
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_en.zip OS60-80 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_de.zip OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining]
−
<td style="background-color:#ffffff;">
 
−
</td><td style="background-color:#ffffff;vertical-align:bottom;"> <img src="/images/thumb/a/ab/15-p.jpg/155px-15-p.jpg" _fck_mw_filename="15-p.jpg" _fck_mw_width="155" alt="15-p.jpg" /> <br /><b>OpenStage 15</b>
 
−
</td><td style="background-color:#ffffff;vertical-align:bottom;"> <img src="/images/thumb/2/2d/os40-p.jpg/165px-os40-p.jpg" _fck_mw_filename="os40-p.jpg" _fck_mw_width="165" alt="os40-p.jpg" /> <br /><b>OpenStage 40</b>
 
−
</td><td style="background-color:#ffffff;vertical-align:bottom;"> <img src="/images/thumb/9/91/os60-p.jpg/165px-os60-p.jpg" _fck_mw_filename="os60-p.jpg" _fck_mw_width="165" alt="os60-p.jpg" /> <br /><b>OpenStage 60/80</b>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>SIP</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> End-User Training (Standard)
 
−
</td><td align="center" colspan="3"> <span class="fck_mw_template">{{en}}</span><a href="https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&amp;lang=en">Link to WBT</a>
 
−
<p><span class="fck_mw_template">{{de}}</span> <a href="https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&amp;lang=de">Link zum WBT</a>
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td> End-User Training (Premium)
 
−
</td><td align="center" colspan="3"> <span class="fck_mw_template">{{en}}</span><a href="https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&amp;lang=en">Ordering Info</a>
 
−
<p><span class="fck_mw_template">{{de}}</span> <a href="https://training.siemens-enterprise.com/enweb/cms/get_content.php?id=1264&amp;lang=de">Bestellinformation</a>
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td> Training for Admins
 
−
</td><td align="center" colspan="3"> <span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/sip_admin_en/">Link to WBT</a>
 
−
<p><span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/sip_admin_de/">Link zum WBT</a>
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td> <b>HFA</b>
 
−
</td><td>
 
−
</td><td>
 
−
</td><td>
 
−
</td></tr>
 
−
<tr>
 
−
<td>
 
−
<p>End-User Training
 
−
</p><p>HiPath 2000, HiPath 3000, OpenOffice
 
−
</p>
 
−
</td><td> N/A
 
−
</td><td>
 
−
<p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa_sme_os40_user_en/">Link to WBT</a>
 
−
</p><p><span class="fck_mw_template">{{de}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_sme_os40_user_de/">Link zum WBT</a>
 
−
</p>
 
−
</td><td>
 
−
<p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa_sme_os60-80_user_en/">Link to WBT</a>
 
−
</p><p><span class="fck_mw_template">{{de}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_sme_os60-80_user_de/">Link zum WBT</a>
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td>
 
−
<p>End-User Training
 
−
</p><p>HiPath 4000
 
−
</p>
 
−
</td><td> N/A
 
−
</td><td>
 
−
<p><span class="fck_mw_template">{{en}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os40_user_en/">Link to WBT</a>
 
−
</p><p><span class="fck_mw_template">{{de}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os40_user_de/">Link zum WBT</a>
 
−
</p>
 
−
</td><td>
 
−
<p><span class="fck_mw_template">{{en}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os60-80_user_en/">Link to WBT</a>
 
−
</p><p><span class="fck_mw_template">{{de}}</span><a href="http://wiki.siemens-enterprise.com/wbt/hfa_h4k_os60-80_user_de/">Link zum WBT</a>
 
−
</p>
 
−
</td></tr>
 
−
<tr>
 
−
<td>
 
−
<p>Training for Admins
 
−
</p><p>All HFA&nbsp;platforms
 
−
</p>
 
−
</td><td align="center" colspan="3">
 
−
<p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa_admin_en/">Link to WBT</a>
 
−
</p><p><span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa_admin_de/">Link zum WBT</a>
 
−
</p>
 
−
</td></tr></table>
 
−
<h3> Download area  </h3>
 
−
<p>All Web-based Training courses&nbsp;can be downloaded and installed locally. <span class="fck_mw_template">{{Info|fckLRHow to do?fckLRfckLR# Download and Save the zip container on your PC / server fckLR# Unzip the folder fckLR# Access the index.html file using your browser fckLR# For web access make sure that a webserver (e.g. Apache) is running |}}</span>
 
−
</p>
 
−
<h4> SIP  </h4>
 
−
<p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/sip/sipadminen.zip">SIP Administrator Training</a> <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/sip/sipadminde.zip">SIP Administratoren Training</a>
 
−
</p><p><span class="fck_mw_template">{{en}}</span> End-user Training (standard) OS 15 / <span class="fck_mw_template">{{de}}</span>End-user Training (standard) OS 15
 
−
</p><p><span class="fck_mw_template">{{en}}</span> End-user Training (standard) OS 40 / <span class="fck_mw_template">{{de}}</span> End-user Training (standard) OS 40
 
−
</p><p><span class="fck_mw_template">{{en}}</span> End-user Training (standard) OS 60-80 / <span class="fck_mw_template">{{de}}</span> End-user Training (standard) OS 60-80
 
−
</p>
 
−
<h4> HFA  </h4>
 
−
<p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_en.zip">HFA Administrator Training</a> / <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_admin_de.zip">HFA Administratoren Training</a> <br />
 
−
</p><p><b>HiPath 4000</b>
 
−
</p><p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_en.zip">OS40 @ HiPath 4000 End User Training</a> / <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_de.zip">OS40 @ HiPath 4000 Anwendertraining</a>
 
−
</p><p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip">OS60-80 @ HiPath 4000 End User Training</a> / <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip">OS60-80 @ HiPath 4000 Anwendertraining</a>
 
−
</p><p><b>HiPath 2000, HiPath 3000, OpenScape Office</b>
 
−
</p><p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_en.zip">OS40 @ H2k, H3k, OpenScapeOffice End User Training</a> / <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_de.zip">OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining</a>
 
−
</p><p><span class="fck_mw_template">{{en}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_en.zip">OS60-80 @ H2k, H3k, OpenScapeOffice End User Training</a> / <span class="fck_mw_template">{{de}}</span> <a href="http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_sme_de.zip">OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining</a>
 
  
 
<!--
 
<!--
Line 593: Line 571:
 
-->
 
-->
  
−
</p><a _fcknotitle="true" href="Category:OpenStage_Training">OpenStage_Training</a>
+
[[Category:OpenStage_Training]]

Revision as of 10:23, 25 January 2011

This page gives an overview about all available Trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.

Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 

pdf.png  Quick Reference Card OpenStage 40 SIP pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA planned Q1/11
 planned Q1/11




Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Instructor: Robert Arandjelovic, Product Marketing Devices

Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!

Quick Reference Card Scenarios

OpenStage 40 Length OpenStage 60/80 Length Content
Basic telephony International (English) Video 04:17 Video Comprehensive overview
Place a Call International (English) Video 02:31 Video Three ways to make a phone call
Answer a Call International (English) Video 00:43 Video Various methods to answer a call
End a Call International (English) Video 00:33 International (English) Video 00:34 Various methods to end a call
Using Headset International (English) Video 00:45 Video Place, answer, and end a call using the headset
Feature handling International (English) Video 10:15 Video Comprehensive overview
Hold/Retrive a Call International (English) Video 01:27 Video Hold/Retrieve a call using context menu or FPK
Make a Conference Call International (English) Video 01:32 Video Conference call using context menu
Transfer a Call International (English) Video 04:02 Video Describes three different ways to transfer a call
Programming Call Forwarding International (English) Video  02:05 Video Programming Call Forwarding using favorites,
turning Call Forwarding on/off
Deflecting a Call International (English) Video 01:33 Video Deflect a call; deflect to Voicemail using FPK
Enhanced telephony
Dialing from Caller List planned Using the missed, dialed, received, forwarded call lists
Audio Features planned Mute, switching to Speakerphone/Handset mode
Saving a Function to a Key planned

Further Scenarios (Under Investigation)

OpenStage 40 Length OpenStage 60/80 Length Content
Message services
Voicemail planned planned
Directory services
LDAP planned planned
Phonebook planned planned
OpenStage Manager
Basic N/A planned How to connect, Phonebook synchronisation
Extended functions N/A planned Working with picture clips, MP3- ringer tones, Slideshow
User Menu
Basic

Login, Set Date & Time, Audio Settings, Phone Settings, Language Settings, Password Reset, Network Information

Extended functions Phone customization options
Functions
Part 1 From Selected Dialing to Transfer a call
Part 2 From Deflecting to Mobility
Part 3 From Directed Pickup to Start Phonebook
XML Applications
Setup N/A
Examples N/A
Web Based Management
Acessing the WBM
Configuring the user settings
OSC UC@OpenStage


Web-based Training

Web-based Training gives the user full choice and flexibility to learn how to use OpenStage phones at their own pace.Start the training just by clicking one of the links below, or download  the training directly to your PC or company server to start from there.

15-p.jpg
OpenStage 15 		os40-p.jpg
OpenStage 40 		os60-p.jpg
OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for Admins International (English)  Link to WBT

Deutschland  Link zum WBT

HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End-User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for Admins

All HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

Download area

All Web-based Training courses can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running

SIP

International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80

HFA

International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, HiPath 3000, OpenScape Office

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining

International (English)  OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining

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