Difference between revisions of "OpenStage Training"
The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.
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=== Quick Reference Card Scenarios === | === Quick Reference Card Scenarios === | ||
| − | {| | + | {| class="FCK__ShowTableBorders" |
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| − | | | + | | |
| '''OpenStage 40''' | | '''OpenStage 40''' | ||
| − | | ''' Length ''' | + | | '''Length''' |
| '''OpenStage 60/80''' | | '''OpenStage 60/80''' | ||
| − | | ''' Length ''' | + | | '''Length''' |
| '''Content''' | | '''Content''' | ||
|- | |- | ||
| | | | ||
| − | ==== Basic telephony | + | ==== Basic telephony ==== |
| {{en}}[[OpenStage 40 SIP: Basic Call Handling|Video]] | | {{en}}[[OpenStage 40 SIP: Basic Call Handling|Video]] | ||
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| Video | | Video | ||
| | | | ||
| − | | | + | | Comprehensive overview |
|- | |- | ||
| Place a Call | | Place a Call | ||
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| Video | | Video | ||
| | | | ||
| − | | | + | | Three ways to make a phone call |
|- | |- | ||
| Answer a Call | | Answer a Call | ||
| Line 72: | Line 72: | ||
| Video | | Video | ||
| | | | ||
| − | | | + | | Various methods to answer a call |
|- | |- | ||
| End a Call | | End a Call | ||
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| {{en}}[[OpenStage 60 SIP: End a Call|Video]] | | {{en}}[[OpenStage 60 SIP: End a Call|Video]] | ||
| 00:34 | | 00:34 | ||
| − | | | + | | Various mehtods to end a call |
|- | |- | ||
| − | | Using | + | | Using Headset |
| {{en}}[[OpenStage 40 SIP: Using the Headset|Video]] | | {{en}}[[OpenStage 40 SIP: Using the Headset|Video]] | ||
| 00:45 | | 00:45 | ||
| Video | | Video | ||
| | | | ||
| − | | Place, | + | | Place, answer, and end a call using the headset |
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| − | ==== Feature handling | + | ==== Feature handling ==== |
| {{en}}[[OpenStage 40 SIP: Advanced Call Handling|Video]] | | {{en}}[[OpenStage 40 SIP: Advanced Call Handling|Video]] | ||
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| Video | | Video | ||
| | | | ||
| − | | | + | | Comprehensive overview |
|- | |- | ||
| Hold/Retrive a Call | | Hold/Retrive a Call | ||
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| Video | | Video | ||
| | | | ||
| − | | Hold/Retrieve a | + | | Hold/Retrieve a call using context menu or FPK |
|- | |- | ||
| Make a Conference Call | | Make a Conference Call | ||
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| Video | | Video | ||
| | | | ||
| − | | | + | | Describes three different ways to transfer a call |
|- | |- | ||
| Programming Call Forwarding | | Programming Call Forwarding | ||
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| Video | | Video | ||
| | | | ||
| − | | | + | | Programming Call Forwarding using favorites; <br>turning Call Forwarding on/off |
|- | |- | ||
| Deflecting a Call | | Deflecting a Call | ||
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| Video | | Video | ||
| | | | ||
| − | | Deflect a call; | + | | Deflect a call; deflect to Voicemail using FPK |
|- | |- | ||
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|- | |- | ||
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| − | ==== Enhanced telephony | + | ==== Enhanced telephony ==== |
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|- | |- | ||
| Dialing from Caller List | | Dialing from Caller List | ||
| − | | planned<br> | + | | planned<br> |
| | | | ||
| | | | ||
| | | | ||
| − | | Using missed, dialed, recieived, forwarded call lists | + | | Using the missed, dialed, recieived, forwarded call lists |
|- | |- | ||
| − | | Audio | + | | Audio Features |
| planned | | planned | ||
| | | | ||
| | | | ||
| | | | ||
| − | | Mute, | + | | Mute, switching to Speakerphone/Handset mode |
|- | |- | ||
| − | | Saving a | + | | Saving a Function to a Key |
| planned | | planned | ||
| | | | ||
Revision as of 09:59, 24 January 2011
<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.
Quick Reference Cards
Quick Reference Cards help users become acquainted with the core functionality of their OpenStage phones. Open the PDF in your web browser, or download it directly to your PC. Most of the "Important Operating Procedures" contain links that lead videos providing a more in-depth explanation and demonstration of the features.
Print out the Quick Reference Card and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, please contact your local sales partner.
| Technology | OpenStage 40 | OpenStage 60/80 |
| SIP | 
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| |
* Quick Reference Card OpenStage 40 SIP
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* Quick Reference Card OpenStage 60-80 SIP
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| HFA | planned Q1/11 |
planned Q1/11 |
| |
|
|
Video Training
Using phones is a visual, interactive process that is at times difficult to explain with simply words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones. Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.
Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)
Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenStage functionality, so bookmark this site and come back regularly for updates!
Quick Reference Card Scenarios
| OpenStage 40 | Length | OpenStage 60/80 | Length | Content | |
Basic telephony |
 Video
|
04:17 | Video | Comprehensive overview | |
| Place a Call | Video
|
02:31 | Video | Three ways to make a phone call | |
| Answer a Call | Video
|
00:43 | Video | Various methods to answer a call | |
| End a Call | Video
|
00:33 | Video
|
00:34 | Various mehtods to end a call |
| Using Headset | Video
|
00:45 | Video | Place, answer, and end a call using the headset | |
Feature handling |
Video
|
10:15 | Video | Comprehensive overview | |
| Hold/Retrive a Call | Video
|
01:27 | Video | Hold/Retrieve a call using context menu or FPK | |
| Make a Conference Call | Video
|
01:32 | Video | Conference call using context menu | |
| Transfer a Call | Video
|
04:02 | Video | Describes three different ways to transfer a call | |
| Programming Call Forwarding | Video
|
02:05 | Video | Programming Call Forwarding using favorites; turning Call Forwarding on/off | |
| Deflecting a Call | Video
|
01:33 | Video | Deflect a call; deflect to Voicemail using FPK | |
Enhanced telephony |
|||||
| Dialing from Caller List | planned |
Using the missed, dialed, recieived, forwarded call lists | |||
| Audio Features | planned | Mute, switching to Speakerphone/Handset mode | |||
| Saving a Function to a Key | planned |
Further scenarios (Under Investigation)
| OpenStage 40 | Length | OpenStage 60/80 | Length | Content | |
Message services |
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| Voicemail | planned | planned | |||
Directory services
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| LDAP | planned | planned | |||
| Phonebook |
planned | planned | |||
OpenStage Manager |
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| Basic | N/A | planned | how to connect, Phonebook synchronisation | ||
| Extended functions | N/A | planned | working with picture clips, MP3- ringer tones, Slide-show | ||
User Menu |
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| Basic |
login, set date&time, audio settings, phone settings, language settings, Password, Reset, Network Information | ||||
| Extended functions | Configure your phones for your needs | ||||
Functions |
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| Part 1 | from Selected Dialing to Transfer a call | ||||
| Part 2 | from Deflecting to Mobility | ||||
| Part 3 | from Directed Pickup to Start Phonebook | ||||
XML-Applications |
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| Setup | N/A | ||||
| Examples | N/A | ||||
Web Based Management |
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| Acessing the WBM | |||||
| Configuring the user settings | |||||
OSC UC@OpenStage |
Web based trainings
Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download the training on your PC / company webserver to start from there.
| 15-p.jpg OpenStage 15 |
 OpenStage 40 |
 OpenStage 60/80 | |
| SIP | |||
| End-User Training (Standard) | Link to WBT
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| End-User Training (Premium) | Ordering Info
| ||
| Training for admins | Link to WBT
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| HFA | |||
|
End-User Training HiPath 2000, HiPath 3000, OpenOffice |
N/A | ||
|
End User Training HiPath 4000 |
N/A | ||
|
Training for admins all HFA platforms |
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Download area
All Web based trainings can be downloaded and installed locally.
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How to do?
|
SIP
SIP Administrator Training 
SIP Administratoren Training
End-user Training (standard) OS 15 / End-user Training (standard) OS 15
End-user Training (standard) OS 40 / End-user Training (standard) OS 40
End-user Training (standard) OS 60-80 / End-user Training (standard) OS 60-80
HFA
HFA Administrator Training / HFA Administratoren Training
HiPath 4000
OS40 @ HiPath 4000 End User Training / OS40 @ HiPath 4000 Anwendertraining
OS60-80 @ HiPath 4000 End User Training / OS60-80 @ HiPath 4000 Anwendertraining
HiPath 2000, 3000, OpenScape Office
OS40 @ H2k, H3k, OpenScapeOffice End User Training / OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining
OS60-80 @ H2k, H3k, OpenScapeOffice End User Training / OS60-80 @ H2k, H3k, OpenScapeOffice Anwendertraining
